I, unfortunately, had a very similar experience as Charlie and Gena. I went to Dr. Arora looking for relief from severe headaches and dizziness. Over the years, I have dealt with sinus issues, and even had sinus surgery in the past. However, there was little improvement in my condition post-surgery. I was wary of going back to an ENT and was hoping a more natural approach might help.
The fact that Dr. Arora was an MD with a background in natural medicine attracted me to her practice, and I was hopeful that she could balance the two schools of thought in my treatment.
In my first visit with her, she spent a long time going through questions regarding my medical history, symptoms, lifestyle, etc. She then diagnosed me with food related inflammation and recommended an impressive number of supplements (all of which were sold through her practice). One of the supplements was a one-month supply of a breakfast shake that was supposed to reduce inflammation.
In the mean time, she put me on an extreme version of a paleo diet - white, grass-fed meat, wild-caught fish, and leafy vegetables. No fruit, no sugar, no alcohol, no soy, no corn, no wheat. I told her I would be traveling 4 days a week, and she said I should cook my meals ahead of time. Upon telling her I could not travel with a week's worth of food in a carry-on, she responded, "If you have a bad attitude about this, there's nothing I can do."
After a month or two of religious adherence to the diet and supplements, I felt no improvement. After seeing her again, she changed my shake-supplement to something else. When I asked her the reasoning behind the new supplement, she balked. Her explanation was that it was a "good product" and "should help" with no other explanation. Desperate for relief, I went with it, and continued the diet. Please note, Dr. Arora has been fined for not disclosing information about her connection to the supplements partners: http://www.mass.gov/eohhs/docs/borim/press-20111901.doc
After another month, I saw no results. I returned to her, and her response was that I should go back to the original shake-supplement along with the other supplements she was selling. At that point, I lost it. I asked her why, if the shake didn't help the first time, she thought it would help me a second time? She said, "Because it fundamentally helps with inflammation. And you need help with that."
If that was the case, why did she take me off of it in the first place? And why didn't it help the first time? In front of two interns she had sitting in the room (whom she directed to go through all of my medical history for a second time on my third visit - while she was not in the room), I told her I would not be returning.
At that point I went back to a new ENT who ran a CT scan, discovered a dangerous blockage in my frontal sinus that was threatening my vision and required urgent surgery. I had the surgery, and my condition has improved greatly. If I had stayed with Dr. Arora, it would have been left completely undiscovered.
In my opinion, Dr. Arora is a dangerous practitioner. She may have good intentions, but she offers boiler-plate solutions lacking in clear reasoning. The fact that her solutions bankroll her supplement business only makes it worse. read more