1. Aulds Funeral Home

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Shreveport, LA

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Aulds Funeral Home

3.0 (4 reviews)
Closed • 8:00 am - 5:00 pm

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Kilpatrick's Rose-Neath Funeral Homes

Kilpatrick's Rose-Neath Funeral Homes

(8 reviews)

We used Rose-Neath South for my dads service. The facilities were like a step back into the 70s,…read moreand everything was old and dark. The place was exactly the same as I remember 15 years ago when we had my grandmother's funeral. However, our funeral director Shelly and Karla- she helped with our movie and obituary where both so nice and caring. They made up for the dreary old building!

We waited to write this review until after our father's burial and after all services with…read moreRose-Neath Funeral Home Southside were complete. Unfortunately, our experience was disappointing from the very beginning. As a family grieving the loss of our husband/father just one day earlier, we expected compassion, professionalism, and guidance during one of the most difficult times of our lives. Instead, we encountered a series of issues that added unnecessary stress to an already painful situation. Gerald was our primary point of contact for coordinating arrangements. Our first impression was not positive. He initially referred to our father by an entirely different first name, which was surprising given the importance of accuracy when handling funeral arrangements. He then proceeded to tell the two daughters that their married names were not their actual names because they did not appear on their birth certificates. This conversation felt unnecessary, insensitive, and inappropriate given the circumstances. Even though we had clearly communicated that our father was being cremated, Gerald spent time showing us pricing and options for an embalming casket burial. This left us questioning whether our wishes had been heard and whether he was paying attention to the details of our arrangements. The best he could do was apologize with "I'm just doing this part time". Rather than guiding us through the process in an organized manner, we were told about numerous tasks that needed to be completed. When we asked if there was a written checklist available, Gerald simply provided a pad of paper and pen and had one of us write down the information ourselves. It is important to note, Gerald directed this to our father's daughters and not his son. At a time when we were still in shock from our loss, we expected more support and preparation from a funeral home. Our final frustration involved the memorial bookmarks. We were informed that there was a delay because the employee responsible for creating them had suffered an injury. We sincerely sympathize with that individual and wish them a full recovery. However, it raises a legitimate question about the funeral home's operational preparedness. Why would the absence of a single employee prevent the timely delivery of a product that families have paid for and are expecting? Grieving a parent is hard enough without also dealing with a funeral home's poor support, poor communication, and unprofessional service. That is the experience we were given on the first day with Gerald, and that was the experience that left us worried about what would come next. If it had not been for the staff members who handled the services themselves with care and respect and the receptionist that followed up on our mother's concerns, we would have been left with the realization that Rose-Neath no longer provides anything close to the level of care it once celebrated for decades in Shreveport.

Winnfield Funeral Home

Winnfield Funeral Home

(4 reviews)

Mr. Clifford from Winfield Insurance was very knowledgeable and professional in helping our family…read moresave money on our future Funeral costs by locking in our prices on future Funeral costs.

I am old enough to remember when Winnfield was the most well-known and widely used funeral services…read moreprovider for Black families in the Ark-La-Tex. In the last 25 years, however, the competition has grown and there is now a vigorous and lively market for families' business during that stressful time. I wasn't sure what to expect coming back to my home and having to bring my dear mother's remains halfway across the country for her Celebration of Life. She was a deeply loved and respected educator in Caddo Parish since the early 1970s, as well as a past president of the local alumnae chapter of her sorority. I'm her only child and my wife is not from the area. For those reasons and many others, I am exceedingly grateful for the outstanding work that Ms. Femecca Jackson and the staff at Winnfield did for me and my loved ones. At every step in the funeral process, Ms. Jackson, was patient, knowledgeable, informative, classy, respectful and always willing to go far above and well beyond what I had been told to expect. Even at our church on the day of the service, Ms. Jackson was tirelessly working, making sure that my family and mother's friends were attended to with the most compassionate care imaginable. Also, we were simply amazed at how beautiful mother looked! The preparers are also to be commended. Finally, the business arm of the operation was just as proficient and professional. There was not a single hiccup in transportation, securing permits, coordination with our Nevada mortuary, scheduling, venue, decor, funeral accoutrements or payment arrangements. The staff truly made us feel welcomed and comforted. I recognize that selecting a funeral home is vastly different from choosing a place to dine; however, families should recognize that this service is also a business. There are good ones, and not so good. Shouldn't the people that you choose to care for your closest loved ones in their transition have an honorable reputation for excellent service? And, when a business provides top notch service, shouldn't patrons spread the good word? Certainly the answer to both of those is "yes." Winnfield Funeral Home did magnificent work for our family and I am glad that our steps were guided to their door. Thank you, Femecca, and please give everyone else all our love and gratitude. K. Speed and family (...the late Ms. Loretta Z. Speed)

Kilpatrick's Rose-Neath Funeral Homes

Kilpatrick's Rose-Neath Funeral Homes

(6 reviews)

Before the funeral, their staff walked me through each step making the process easier to handle…read more The service was beautiful, and almost seamless. They even zoomed it for those who couldn't make it. $5500 for the service and cremation. My complaint comes from after the service. I had to call (3weeks later) to inquire about the death certificates and another 3 weeks for the remains.

When the nurse asked us, "Do ya'll have a funeral home set or one in mind?", I was honestly caught…read moreoff guard. I couldn't wrap my head around that morning's events and didn't even understand the question. Yet it was one of the questions I remember that sticks out for some odd reason. Thankfully a close family friend recommended Kilpatrick's and put us in touch with Martin. He was able to help that same day, making sure my late mother was in good care all the way from the hospital to Kilpatrick's. When my dad and I met with him the following morning, Martin walked us through every step, all the paper work, the check boxes, the details. He was very patient with us from the start, making sure we took a break (very overwhelming) during our meeting and even followed up with us a week later. The staff we also met at the Marshall St. location were great too. We made the mistake of parking in the back, thinking we would be blocking the driveway. They had been waiting for us and made sure to let us know parking in front okay (not a tow zone, FYI - looks deceiving).

Aulds Funeral Home - funeralservices - Updated October 2026

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