I would have left 0 stars if that were an option…read more Monster was supposed to remove several trash trees in my backyard, take down two large oak trees in my front yard, and grind the stumps on April 3rd. When they arrived, they spent about an hour looking at the two front trees before telling me they couldn't remove them because of a power line. The frustrating part? The power line was there when their employee originally came out to provide the quote, but they failed to account for it. They eventually removed the backyard trees and left. I followed up because the stumps hadn't been ground, despite being told the entire project would be completed that day. I was told stump grinding typically takes another two weeks to schedule and that they were working on a solution for the front trees. From there, it was weeks of me chasing them for updates. Each time, I was told they were still working on it, had a solution, or would keep me posted. They never proactively communicated. In late May, I was told Duke Energy would trim the trees around the power line so Monster could remove them. Duke came out a week or two later and did exactly that. I notified Monster, only to be told Duke hadn't taken down enough. Meanwhile, the backyard stumps still hadn't been ground. I continued following up and received repeated assurances that they "had it covered" and that I needed to be patient. By mid-July, I told them the project needed to be completed by the end of the month (the front trees removed and everything ground). At that point, the project was already 3.5 months past the original completion date. Their response? They couldn't do it. This has been an incredibly frustrating experience. Poor planning, virtually no proactive communication, missed timelines, and repeated excuses have turned what should have been a simple project into a months-long ordeal. I would strongly recommend looking elsewhere if you need a tree service that actually follows through.

I would not recommend this company based on my experience. We hired them to take down a single tree…read moreand specifically asked that the stump be cut as close to the ground as possible. It was left much too high, and when I asked for it to be shaved down further, I was told they couldn't. On top of that, they caused additional damage -- tearing up parts of our lawn while dragging the tree, leaving giant marks across the sidewalk, and even leaving a branch hanging in another tree. The cleanup was careless at best. They left our trash can on the neighbor's lawn, blew wood shavings all over our newly seeded grass (potentially ruining a lot of the seed we just put down), and blew debris across the street into another neighbor's lawn. Ironically, despite all that blowing, they left a huge pile of shavings right by the stump itself. I ended up spending 1 hour and 10 minutes cutting the stump lower myself with a pole saw, another 20 minutes reseeding the damaged lawn, and time cleaning up properly so the street could be swept. I reached out to the salesperson afterward, and he said he could send someone back out to check/clean up. But by that point, I had no trust that they wouldn't make things even worse. Overall, the lack of care, professionalism, and responsibility left me very disappointed. I would advise others to look elsewhere for tree work. Adding: was told by the owner that they don't typically take projects under $1000, as if they did me a favor. So don't bother quoting with them on single, medium trees or trimming.

Removed two trees in one hour and left zero debris. Good pricing! I will employ them again!read more

STOP SEARCHING FOR A KNOWLEDGEABLE, VERY PRICE COMPETITIVE , PROFESSIONAL, HONEST, HARDWORKING…read more TREE CUTTING SERVICE --I FOUND THE BEST YOU'll find IN CHARLOTTE AREA!!! ALEX & CARLOS at AXTRACTION are the BEST PEOPLE to know & hire!! Never knew or met them before so I didn't know Tree Contractors were this GREAT!!! I'm retired & on fixed income so I wanted a good deal on 10 Trees to get cut down as they were planted 25 years ago too close to the house. Let me tell you AXTRACTION DOES NOT DISAPPOINT!! They have an EXTREMELY HARD WORKING & PROFESSIONAL TEAM with ALEX & Carlos. No fooling around as everyone knows what needed to be done as a TEAM and it was a delight to watch them do their jobs!!! They were extremely polite & willing to listen and follow through with their hard work ON WHAT I ASKED with absolutely NO HASSEL!! They were so Fantastic to have at my house working I was sad when they finished -- I didn't want them to leave. It was a true pleasure hiring them!!! BELIEVE ME - FIRST TIME I hired them but I'm going to have them do ALL MY TREE work IN THE FUTURE & at my SON'S House too.

Trees always die after leveraging this service. Absolutely no accountability afterwards.read more

Alex's tree Services ~ Great job, Value, And Quality!!!…read moreReceived great customer service from Mr. Thomas the sales person, the quote he gave was a very good price. The quality and value received for cutting down such a Monster of a Tree with moss was outstanding. The crew arrived early this morning right before 7am as promised and they finished the job before 3pm. They removed the tree, and the stump, as well as cleaned up all the debries. Really impressed with the entire process. I would highly recommend Alex's Tree Service for any size job whether Humungous or small.

Specialized Landscape Finishing (SLF) did not stand behind their work. We have hired them 2 times…read moreand spent over 4,000 dollars in total. over 50% of the plants have died . They did try to make an effort to install the plants we wanted but even when brought 4 of the plants were sick looking and still planted them with very low interested to find a better solution or plant. After months and several attempts to get them to come out to see our poor landscape they insulted my wife saying "we were a difficult client" I think they forgot we paid them over 4K and on time. Thats enough to advise you are better finding another landscaper. Your friendly neighbor in Millbridge Waxhaw, NC

Good experience with the tree pruning, removal and planting of a magnolia tree - they are friendly…read moreand easy to do business with.

I was in need of a reliable landscape company to help me with pampas grass cutting and clean up,…read moreover 50 bushes , some had grown together and were getting worse each year. I called Watkins Outdoor Landscape Management and immediately spoke with owner Octavious Watkins. He was quick to provide an acceptable bid and give me a fast starting time. He and his crew showed up on time, got to work and got the job done. His crew was very knowledgeable, proficient, respectful of my property and polite. They did a very good of cleanup and were on their way leaving a very happy customer behind. I will definitely be using them again and would recommend them for sure.

I would highly recommend me this company to anyone looking for landscaping services. They provided…read morequality lawn care services to my yard. I had an ideal in mind and Mr.Watkins was able to deliver exactly what I wanted. 10 out of 10 I would recommend!

if the owner would actually reply to my email and unblock my phone number I will update this…read morereview. totally unprofessional and money is owed for items paid for and never received. He backed out of project , ultimately stealing money from us on the design part of project. we didn't get all deliverables as promised and had to start over with a new landscaper. been asking for some of the money back but we have been blocked and ghosted.

Casey and crew prepped and laid 35000 sq ft of sod for us. Great work and great folks.read more

The work of clearing my back area to the lake was amazing! They are well worth every penny and…read moreyet, very reasonably priced. Very professional, friendly, conscientious, and artistic crew! Thank you so much!

I worked directly with the owner. We went through the options. I needed some land clearing for a…read morelot and making a driveway into it. I was impressed with his knowledge and we immediately discussed options and pricing, and went over the process. Within a couple of months he took care of the mulching and paving work, even spending additional time and putting extra effort to complete the job to make up for the time lost due to the snow, then a few days of heavy rain. In the end, I am extremely pleased with the results. I had cheaper bids, but I paid a little extra for detailed work. He said exactly what would get done, and he delivered.

AAA was great to work with - even after the latest hurricane, they were responsive and friendly…read more I had a 100' oak tree down in my yard that needed to be cut up and removed. They had the best price out of 3 estimates I received, scheduled me promptly and did a fantastic job. They had to navigate my narrow driveway, cut some extra that we were not charged for, and cleaned up very nicely. Highly recommend!

Was trapped in my home for several days after the hurricane and within a day of contacting them…read morethey swooped in and saved us clearing the tree from our home and drive way quickly and professionally. They went above and beyond to avoid damage and leave our yard even better than before. Would absolutely recommend!