Dr. Vickery, the whole Ent office. All are nice and they are an awesome group of people that take…read morecare of you!

I loved their courteous service and quality care from Dr. White. I'll go back soon for check ups.read more

Truly an unbelievable staff! I can't stress enough how much of a pleasure it was to be seen by…read morethem. I highly suggest any provider here if you're looking for an Orthopedic surgeon. Upon entering, I was greeted warmly by Ashley and Rachel at the front desk. They were very personable as we exchanged light banter back and forth as they got be checked in. I appreciated their transparency as they informed me that they were implementing a new electronic medical system software and that my visit would be a little longer than usual as the staff was still getting acclimated. As I went back with the staff, I couldn't even tell that they were on a new system as they seemed to pick it up with ease. The visit was so smooth. Dr. Parfenchuck and his PA (Which kills me because I cannot remember his name, but he was hilarious with his quick witty comments) made the visit a fun one, and made me feel pretty comfortable. He was extremely knowledgeable and kept it straight with me. I was in and out and the visit did not feel like how I usually feel when I visit any sort of doctor's office. This time was pleasant. This location is located in Evans, Ga. It is separate from the main hospital in Augusta, but what I gathered, this location is where the the doctors split time to come at least once a week away from the hospital to see patients. Dr. Parfenchuck and his staff have Thursday afternoons here.

Something definitely wrong with their patients scheduling system. After waiting for an hour and a…read morehalf, still no doctor and no explanation. Definitely a waste of time and a lack of consideration for their patients time.

great experience and great help. Took care of my issues quickly. SFriendly caring staffread more

Very clean, professional facility with kind and helpful staff…read more My wife had an ankle injury that we had to get checked and augusta orthopedic was recommended. They were accommodating of any needs/request so +1. Very efficient and friendly staff, +2. The doctor (DR Pruitt) was clear, concise and yet thorough. +1 They have a mask policy BUT many of the staff (at front desk and checkout especially) did not wear them consistently. With Omocron on the rise, this was disconcerting. -1 We will be back and I would recommend this office to anyone needing orthopedic services.

Brandy (with dark curly hair) is a great nurse. She really cares about the patients. She went out…read moreof her way to make my mother feel better. Something needs to be done with the check-in process. You are in the waiting room answering questions and everyone can hear with the large HIPAA sign on the wall looking at you. When we went to the back, the girl at the front told me to stand in the hall because the PA was in and out with charts open on the computer, but did not mind yelling questions for me to answer in front of everyone while checking in.

Charged over 3,000 dollars to be treated for the flu requiring a bp and temp check, listening to my…read morelungs and dispensing an antibiotic rx?? My wife was also charged over 3,000 dollars for her flu tx and antibiotic rx?? Gross overcharging for medical care! Stay away from this group!!!

I can't say enough good things about the Eye Guys. II had a last-minute emergency and they worked…read moreme in right away, even though I wasn't scheduled. From the moment I arrived, everyone was kind, compassionate, and genuinely cared about helping me. The staff was professional, efficient and friendly. Dr. Morgan took the time to listen to my concerns, explained everything clearly, and made me feel comfortable and confident in my care. It's rare to find a medical office that combines excellent medical care with such genuine compassion. I'm grateful for the outstanding treatment I received and highly recommend The Eye Guys to anyone looking for exceptional healthcare.

5 minutes ago New The…read moreappointment was scheduled for 7:15 which is when they open.At 7:15 staff was just showing up to the office. There were over 15 people waiting outside the door for the building to be opened. Many of them were elderly or handicapped with very limited out side seating. Thankfully the weather was good. Once in you stood in a line to check in. There was no order as to who checked in first. I was the 3rd to arrive since I arrived the standard 15-20 minutes before my appointment but about the 15th to be checked in. The staff was friendly and seemed professional and organized. My problem was with Dr Smith. I felt that he was condescending and not very patient. He was using a very bright light to look into my eyes. There was no forewarning or suggestions on how I was to do this. It was a very hard task for me. I apologized repeatedly. Dr Smith said to me " If you can't look into the light how do you expect us to do the surgery?" I felt like as a failure as he failed to understand how difficult this was for me. He showed no compassion and I felt like I was wasting his time. I try hard to follow instructions and felt very upset when I left his office. Possibly Dr Smith could have given me instructions to make this process easier. He does it everyday ... me once in my lifetime. I will be looking for someone more compassionate to do my surgery ... that I will be paying for.

My husband has non-hodgekins follicular lymphoma. After radiation, he developed 3 different…read morerashes in 3 different locations a year after treatment. He showed Dr. Long and he was just as baffled. We get a phone call a few days later from Dr. Long's office. He had reached out to a dermatologist friend and he relayed what he was told. My husband did exactly as instructed and it worked! THANK YOU DR. LONG!

HORRIBLE!!!!! My family member has to wait more than an hour past their scheduled appointment (last…read moretime was 1 hour and 45 minutes). The doctor she saw LAUGHED at her because she was too old to be accepted to a trial that had opened up. He literally told her, The meds your taking just don't work and that was your last hail-Mary so I don't know what to tell you. NO EMPATHY, NO COMPASSION. I called the office manager to express concern and she has not called me back, and it's been a week now! There were several other things the doctor said that were equally as horrible but I am putting all of that into a letter being sent to the Medical Board! COMPASSION AND EMPATHY SHOULD NOT BE OPTIONAL IN ONCOLOGY!!! An oncologist shouldn't tell a 56 year-year old to go home and die because there's no other option! CRUEL AND HORRIBLE!! I'm sure his entire staff would be mortified if they knew he also came into the room complaining about them to us (which is how he started the conversation...not with hello...complaining about the staff and their incompetence!) Dr. S.... is a horrible person and needs to get a different job, perhaps as the guy that kills cattle for a living as he doesn't seem to care about life so that would be more suited to his abilities as a human!

The staff are friendly and personable! Dr. Apostle takes his…read moretime and does not make me feel rushed or 1 of a thousand. Wait was not long and I was out of my 7:45am appointment by 8:10! I did not go to the Augusta location, I went to the North Belair location.

When calling to get set up for new patient visit, office staff had difficult time answering basic…read morequestions, lack of comprehension and extremely poor attitude. Ultimately decided not to utilize this medical group out of fear that front desk experience reflects general views and attitude of Doctors on staff.