I've been a loyal Navy Federal Credit Union (NFCU) member for nearly 20 years, banking at branches…read moreall across the country, and I've never encountered anything close to the level of incompetence I experienced at the Atlanta branch on 2980 Cobb Parkway. What should have been a straightforward meeting with a mortgage specialist turned into a frustrating ordeal that wasted my entire afternoon. Upon arrival, I checked in with the gentleman at the door, who seemed completely out of his depth--fumbling through the process and providing zero updates. I sat there patiently for over an hour, watching other customers come and go ahead of me without any explanation. It wasn't until I finally spoke up and demanded to know what was happening that the branch manager, Chelsea Burnett, stepped in and introduced me to the only mortgage consultant available, Ms. Janice (License #2695806). By that point, my time had been utterly disrespected. This isn't just poor service; it's a total breakdown in basic operations. A team of trained circus monkeys could have managed the queue better. As a long-time member, I'm appalled and have decided to take my business elsewhere--to USAA, where I expect actual professionalism. Do yourself a favor and steer clear of this NFCU branch. Save your time and sanity by going anywhere else.

Arrived and was greeted by Autumn who is living her best life. It was a pleasant experience because…read morethere was a level of confidence that was displayed from the time I walked inside. Autumn was engaging and assisted me with my request. I could not have asked for anything more. She also asked me did I need anything else before I left. The documents that I presented are very sensitive and Autumn kept things moving along earning my respect and my kindness. I will visit this branch again

*Bought car in April 2021* I was looking for a RAV4 and the…read moreprice they had online was insanely low, I called and Metro was very responsive, I was able to test drive and take it to my mechanic all in the same day (Metro is very relaxed on outside inspections). I'm a first time car buyer in college, I had to finance and there were a bunch of moving parts to the sale that Metro was completely supportive and helpful with. Lots of back and fourth between me, Hasani and Mo. Metro Auto is a little goofy but they mean well, Alberto and Mo really were the MVPs of the sale. Mo got me a great APR rate and Alberto was able to work with me on some tweaks with the RAV. It's been over a month with the car and there are absolutely no complaints! Really happy I bought from Metro Auto and it was the first car I even looked at- they say the car chooses you, I couldn't agree more. Cheers

Loved the entire process of getting my 2017 Nissan Sentra. Erick and Mo both helped me figure out…read morewhich car was best for me and took the time to do so. Very appreciative for working with me and valuing my buck. Definitely made this process go by smoothly. If you decide to buy your car from here, definitely see Erick! He's a super knowledgeable guy.

Amazing Service and everything was exactly as discussed with dealer finance/financial team. Helpful…read moreCustomer Service!

Last week on April 13th, 2026 I had the pleasure of meeting Reyna Matthews,a Member Consultant at…read moreGeorgia United Credit located at 5562 Peachtree Blvd., Chamblee, Georgia 30341. Reyna welcomed me in quite an impressive manner. She appeared to be very enjoyoyable to work with and committed to getting me through my challenging situation at the ATM. She was very dedicated and patient when accomplishing certain tasks by phone as well. I am very thankful for her assistance. Also, I obtained the results I was looking for. Thanks Reyna! You made my day a very rewarding one! Sandra Edwards

From the owner: Our members are the center of everything we do at Georgia United. We work hard to deliver the…read morefinancial benefits you care about, including lower rates on loans, higher dividends on savings, convenient options in the way you can bank with us and giving back to our local communities.

I am currently almost done paying off my loan. I have not received any communication recently…read moreregarding my account. My account is now closed or inactive. I have been a member for 17 years.; this is action is Horrible Customer Service. It would've been great to receive a email or some type of notification in advance!!!

I cannot say enough wonderful things about my experience with Tina Kleiber, our Home Loan…read moreConsultant at Georgia United Credit Union. From the very start, Tina went above and beyond in every possible way--not just professionally, but personally. Buying a home is emotional and overwhelming, but Tina brought calm, clarity, and kindness to the entire process. She didn't just guide us through the mortgage steps--she held our hand through each one with patience, expertise, and genuine care. Her communication was consistent, compassionate, and clear. She broke down each step so we could make confident decisions and always made us feel like we were her top priority. It never felt transactional--it felt personal. Here's the truth: we had active applications with two other lenders (one even had a slightly better rate). But we chose to close with Georgia United Credit Union solely because of Tina. That's how powerful her service and support were. She made such an impression that she didn't just win our business--she made us loyal fans of the credit union as a whole. Tina is the kind of professional every company dreams of having--knowledgeable, deeply human, and 100% dedicated to doing what's right for her clients. She is, without question, the reason I would recommend Georgia United Credit Union to anyone looking for a home loan. Thank you, Tina, for making such a big moment in our lives so much better than we imagined. You're truly one of a kind. -- Shay Levister

Horrible place to get a car , no respect for there customers, just a bunch of lemons is all they…read moresell , don't waste your time and money , even if your car breaks with 12 hours they'll just hit you with , you bought it that way , even if you pay near 100kk

how you going to sell a 90,000$ car and it blow up within 12 hours of you selling it. also how you…read moregoing to say "it was sold as is" and have "respect customers" in your website. that is not respect and i hope you guys all take it to not buy a car here unless you have it mechanically checked by a professional.

If I could give 0 stars I would. This dealership is simply nothing but FRAUD. See attached pictures…read moreof the Bentley I bought from them and the damages they did not disclose when they sold it. Windshield was cracked and body was damaged in several locations. The shipping company confirmed they picked it up from them in this condition when I received the car. The also sold a warranty and did not disclose it had a cap of 25k. The numerous mechanical claims that took place upon receiving the car maxed out the warranty in a few months. I spoke to the owners of this dealership-1 was Dalia and they simply don't care. I sued them in court and notified the Georgia Secretary Of State and the Georgia Attorney General, but unfortunately used car dealers in the state of Georgia have a lot of latitude and they can get away with anything and don't have to disclose anything to a buyer. I am happy to share any information with anyone that needs it-just post your negative review with your information and I will forward any legal or personal information you need. STAY AWAY!!!!!!!!

Have been trying to schedule a 30k service and recall notices for my Stelvio since January, and…read morethis is Mar 6, but have been repeatedly told that there were no loaners available. When I asked how could that be, Brandon told me that no dealerships had loaners at this time. I have called him back several times, but no one ever returns my call. I called Jim Ellis AR yesterday and have an appointment with a loaner on 3/13. Something is really wrong with this dealer.

A terrible bank. Wait times on the customer service phone line are terrible…read more Once your money is in the bank, they make it as unpleasant as possible to get it out. For example, you can't transfer more than $2500 via phone or their website -- you must go to the branch. I regret buying a CD here. Don't make my mistake.

I've had a membership here since 1999 but have opened up an account with another credit union and…read moream trying to phase them out. I'm on hold with them now and have been for over 15 minutes. I did actually get a representative and told him my problem; he put me back on hold. And they've been telling me that my estimated wait time is 1 to 2 minutes for over an hour and a half. There is a problem with my account that I can't seem to fix online on my phone because their system doesn't seem to allow it and it's creating huge problems for me. Apparently, the person who answered the phone doesn't know how either. I'm editing my review to say that I have been on hold now for over an hour and a half and they are now closed. I think this will be the impetus for me to finally go through the ordeal of changing over all of my autopay billing. This is staggeringly bad customer service. And apparently my review has been responded to, though I can't see it yet. So they have adequate staff to try to do damage control on social media, but not to actually fix people's problems.