Tyler was Amazing!! Down to earth,friendly & NEVER pushy! I drove away in a beautiful 2020 Toyota…read moreCamery that day! No buyers remorse here!

I have had my car serviced there for the past 3 years and love it even more than the dealership I…read moreoriginally purchased my car at in Ann Arbor. Brian from servicing is always THE NICEST person to interact with on phone or in person. The service people and mechanics from the garage have been nothing but polite and the sales people have never been pushy at all which is extremely refreshing.... even when I was trying to push Ryan to get a VW also! If this is ever not the closest dealership for me to go to I'll miss the excellent service team and Brian the always cheery face of the dealership. LOVE my Jetta and enjoy this dealership just as much. I can't imagine driving another brand.

I don't understand Yelp reviews. I left a review back in 2015 but they won't recommend my review…read morefor some reason. I will try again. I have been dealing with Absher-Arnold Dodge-Chrysler since I bought my 2012 Dodge Jouney new back in 2012. Even though I bought it from another dealer, Absher Motors has been doing all my service work on my Journey. I have never had any problems getting a service appointment nor have had any problems with this business. My 22 year old son just recently wanted to trade his 2006 Cadillac for a car with better gas mileage. Absher Motors was where we took him. They gave him a good deal on a 2016 Dodge Dart. I would have never taken him there if I had ever had a bad experience with them. They have done all my oil changes and service on my Journey. I priced around for tires and they were in the same price ball park as WalMart and other tire dealers so I bought my new tires from them about 3 years ago. After the first of the year I will be buying another set from them and having my engine tuned up. I'm 66 years old and have been around the block a few times. I know there are auto repair places I would never go to a second time, but Absher Motors has always treated me right. They know my vehicle and I would not take it anywhere else unless I had no other choice. We moved to this town back in 2006 and I know it's hard to find reputable auto repair places. The business I used until I bought my Journey had switched hands so we went looking for a new vehicle. I would recommend Absher-Arnold for anyone looking for repair work or purchasing a car.

I purchased my Jeep here in 2017 and have always taken it to them for all of my servicing needs…read more Last time I went in for my oil change, the new service guy tells me that I have a leak in the front, thinks it's my power steering, but I really need to get an all points inspection. I call back a couple of days later and set that up. when I picked my Jeep up, they had found nothing wrong. Oddly, my paperwork stated that I had complained about the powersteering, which was untrue..HE told me it was possibly leaking fluid. I then, approximately a month later, was experiencing a grinding noise in the front area of the vehicle. Took it to Absher. They called me that afternoon, with a list of what was wrong, which included my front calipers. My total was right at $2000. Then told me they'd have to order the parts I needed, so if I wanted to come pick it up until then, they'd get it ready. I asked, won't driving it make things worse? Is it safe to drive? No, it's fine to drive, and no, it won't make things worse. Went to pick it up after work and asked him, shouldn't the all points inspection I just had done, have picked up on something going bad? He said no, and that his oil guy isn't a mechanic. I said so, the oil guy did the inspection, but he's not qualified to do inspections? Reminded him that he's the one who said I needed the inspection, at first he tried to deny, then remembered it was him and said, that's something we say and then some mumbling. He got extremely flustered, stated he needed to make copies, and as he was walking off, blurted out Jesus Christ. Needless to say, I will not step foot in there again. I will not buy from them, I won't recommend people to buy from them, I won't use or recommend their service dept. Which is sad, because as stated bought and serviced from them since 2017. Someone really needs to speak to this guy. Customer service is not his thing.

The only good part of our experience buying a car here was Todd he was a great salesman and we…read moreenjoyed his service but Damen Wright was very rude, condescending and aggressive when I tried to step out and make a phone call during the signing and ruined the whole experience of it all it almost felt hostile, I wanted to just leave and not give my money to this place because of it that is not the way to talk to a customer let alone a person

Bought a 2023 Nissan Frontier Midnight Edition slightly used from this dealer. Bought the extended…read morewarranty with no time limit and up to 100,000 miles. I bought a truck but what I got was a great dealership. I took my truck in for it's first oil change and tire rotation, and I'm very particular. I asked them to use a torque wrench on the oil plug and not an impact wrench. Not only did they use the torque wrench I asked them to they showed me the specs it was tightened to!!! ( I got to watch them work on my truck.) Every question I've had, along the way, has been answered promptly. I would highly recommend this dealership for any purchase, maintenance, or repair.

Rude, can't keep anything straight, told them about an issue, along with $4000 dollars worth of…read moredesired by me maintenance. They don't care about your time, or the quality of their work...make excuses...don't give a crap...do not patronize this place. They are a part of the problem...not an answer to it...sad to see Toyota service go this low. They look down on loyal Toyota owners.

Recently had some work done to my Prius that insurance paid for. No problem this trip. Insurance…read morecompany handled the billing. Then I got a Toyota Corp notice in the mail about a class settlement I was entitled to. Toyota Corp instructed me to contact dealership to arrange free check to determine if the settlement funds should be used to make a replacement of a frequently failing part. No one at Marion Toyota would speak with me about this, even when I showed them the official card from Toyota Corp. Extremely unhelpful. It was as if without payment already arranged for service, they didn't care to help me. Now I have trouble with the hybrid battery. I've called Marion Toyota to see what they can do for me. Of course, I'd pay out of pocket. Again, they just didn't care to help. Pretty much told me that unless the car breaks down on me, there's nothing they can do. And they're supposed to be the technical experts on these cars. I'd rather drive VERY far away to another Toyota dealership for help--even just advice about where else to go--than deal with Marion Toyota's aloof staff. Unless you've already showered them in bills, they can't be bothered with you. My two sons are about to leave for college and I want to buy them each a gently used Toyota OR a new but economical Toyota. Guess where our family WON'T be buying our sons' cars. If you can't be bothered with already established customers, don't expect them to bring you more business.

They helped me find a solution when there were complications. Thankful for there efforts and…read morehelping me find a vehicle.

Buyer BEWARE. Stay away from buying any vehicle from this place. I bought a BRAND New 2019 Chevy…read moreTrax in 2020. I have had nothing but issues with this vehicle. NOTHING has been covered by the so called warranty. I have had to have the Coil pack changed 2x, the valve cover changed 2x, the coolant resevoir replaced and now it has a oil leak. All of these expenses have come out of my pocket with repairs costing on average 800-900 each time. It goes in the shop every 6 months almost like clock work. Its currently in shop again with a bill of another 800 not including the cost of my rental. Buyer do not fall for the "Forever Powertrain Warranty" as it will not cover any of the repairs you will be responsible for. I will never buy another car from here. Again my car was BRAND NEW NOT PREOWNED. I think this shows the quality of the product they offer

I needed some help getting my mom's car ready to be shipped from Marion to Dallas, Texas. A friend…read morerecommended finding the local dealership to see if they would give the car a mechanical check up and then help me coordinate with a transport company. The folks at Marion Subaru were happy to oblige. I dropped the car off on a Saturday morning, they had the work done by Monday afternoon and by Tuesday the car was on its way to Texas. Other than the drop off, I handled the whole thing over the phone and they were great! Hoping the Subaru dealership in Dallas is as accommodating and professional.

Had a wiring issue with my liftgate. Took it to Marion Subaru. They charged me two hours of…read morediagnosis to leave me without a fix. They had the vehicle for 12 days. Took it to another shop in town and had it fixed in a hour. Bad fuse.

Ran in here before work after trying three different mechanics that were booked up. My brake light…read morewas on and my pedal was going all the way to the floor. Kevin, who seems to be the owner? Ran out, popped the hood, refueled the fluid and tried checking for the leak with his other mechanic, Tim. He drove it around the block to see if he could find the leak. He didn't find it but showed me where to check the fluid level and that I could call in future to make an appointment if the problem persists. I was nervous driving the car with brake problems and I had trouble getting in anywhere to get it looked at. These guys were nice, matter of fact and took care of it (at least temporarily until I can get it somewhere). Didn't charge me for the check up either. Thank you!!!