Audubon fence did an excellent job installing the fence around our pool. The crew was professional and got the fence up in a few hours. Paul the salesman was easy to communicate with as well which made the whole process smooth. Would definitely recommend Audubon fence. read more

This is a terrible company. The owner offers a lifetime warranty against cracking and when my gate cracked because it was not installed properly (I had the out twice to address the issue) he told me it was cracking from damage. Nothing ever happened to that gate. I spent over 8k and they will not stand behind their product. I would not recommend this company unless you enjoy lighting your money on fire! read more

Audubon Fence came out and removed my old wood fence and replaced it with a vinyl fence and it looks amazing! These guys worked so hard and did a great job! These guys were on time and cleaned up the job site beautifully!! read more

Just had a replacement fence installed and the crew was fantastic. They worked on the hottest day of the year and did professional, quality work in tough conditions. Any issues were promptly relayed and solved. The quoted price was well below other quotes. I highly recommend Audubon Fence. read more

We are repeated customers of Audubon fencing since 2003. Paul our representative came out did the measurement to complete our back yard fencing project. His team was on time, very professional job and the pricing was affordable. Our yard looks great! Thank you Paul read more

Service was great. They were the only ones to come and take care of my vinyl gate problem. They did a great job for the price they charged. Now my gate closes very good. Fantastic job. read more

Very unhappy with our cedar fence. Sections of the fence have fallen down two times in less then 6 months. Instead of doweling the post, they toenailed cheap screws. They said they would fix it for weeks and weeks, but never showed up. We have to hire another fence company to fix it now. Do not use this company! They are rip-offs and liars! read more

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Another excellent job by Audubon Fencing!! They were on time, fast & an extremely professional. Great looking fence! Jesse & Steve are outstanding. Big thumbs up!! read more

Very unhappy with a new next door neighbor who went to Audubon Fence. In 1999 the three owners ago of our house (right next door to their customer) - and who was employed as the Haddon Heights attorney at the time -- installed their fence in the neighbor's yard (9" in the front and over 5' in the back. They got a permit from the town, and American Discount installed it. Neither stepped up to move my fence, or the owner) Most of that fence is not in good shape now, and the owner of Audubon Fence suggested to the new owner that the fence was in their yard and they have the right to throw it away. I've been in Haddon Hts for 30 years - 10 years on this block and 20 years on Prospect Ridge. That was word for word the response I got from this new neighbor. Horrible. read more

Vinyl Fence: I highly recommend Audubon Fencing Company! Support your local business, high level of customer service, very professional, courteous, hands on, timely communication and follow through. Everything was explained thoroughly and we came up with a plan together. All of my questions were answered in person and on-site where my fence was being installed in my backyard. The pricing and Quality go hand in hand, and the cost was reasonable and competitive to the other Fencing companies in the area. read more

Repaired damaged Fence from falling tree branches. New Fence same as existing Fence installed by Audubon Fence 20+ years ago. Cost was responsible. New Fence installation was very good The crew was excellent. read more

I recently had fencing replaced in my yard by Audubon Fencing. I can't say enough about the company and the work they did. Everyone, from the office people to the estimator and installers were friendly, knowledgeable and easy to work with. I was given a competitive estimate and the job was completed within the time frame I was given. They removed and disposed of the old fencing and cleaned up the entire area beautifully. I am 100% satisfied with my experience with everyone I interacted with, as well as with my new fence. Highly recommend this company for any fencing needs you may have! J A read more

I would recommend looking elsewhere for a fence company that does the work themselves. They seem to just hire contractors to build the fence. I had the privilege of being home when they came to install the fence. Definitely not the quality I was expecting. Picture this... We got a vinyl fence from them. On the same straight wall there are three different size panels. Some have 10 boards that make up a panel. Others have 15 boards and one has 19... it doesn't take rocket science to measure out where the post holes go. There was nothing preventing them from digging a hole anywhere along the fence line. All they needed to do is take some from the one that has 19 and add it to the other one that has 10. I get that it may not always be perfect a board or two off due to the length of the wall but this was just sloppy work. My next issue is that they didn't install self closing hinges on our fence which I believe is required around a pool. I specifically asked for this. Another issue... one of my posts wasn't level. Much further down in the soil. I asked them to bring it up. All they did was lift it up so it was level. Didn't back fill. After the first rain I now have a fence post that is 4 inches lower on a perfectly level wall. One post wiggles and didn't notice until they left that they took a piece of a branch to keep it study when removed it's worse. I also know that a company with experience puts a wood post or aluminum I beam inside the bottom of the vinyl fence post to make it more rigid. It can only be in the bottom 3 or so feet because a vinyl fence actually clips into the post about an 1 1/2" or so. They did not do this for us on any of the posts. I saw the I beams on my lawn when everything was delivered so why did these people choose not to do it? Feel like they just stole material from my job for the next. When I reached out to the company to correct the issue they said to text pictures which I have done. They told me they called the contractor. This is as far as I got. Part of me hopes they read this less than pleasant review and pick up the phone to resolve this issue. They are holding my renovation to our back yard up. I don't want to block the fence with something and have to move it or dig up plants to fix the issue. I understand people make mistakes. What will make or break my interaction with this company is how they react to a poor rating. If they give me attitude in a comment it shows their customer service could use some work. If they resolve my issue peacefully I will change my review. I also realize the company may be busy at this time with other jobs but giving me an idea when it will be resolved would be helpful as well. read more

Do not use this company. The day of installation the crew didn't show until 10am. As they're setting up and taking down my old fence, I watched one of the workers cut off an 8 inch section off the bottom of one of the new posts. I thought this odd but I didn't say anything about it at the time. This process continued until I challenged the crew chief (Gabe) about it. He tried to tell me that the ground was too hard and that's why they were cutting off the bottoms of the posts. I told him that I felt it was BS and that I watched them cut off the bottom of other posts before they had even dug the first holes. They then tried to hide the evidence by putting the pieces that they had cut off into the back of their truck. I was able to retrieve a few pieces of post and one was 2 feet long That meant that post was only in the ground one foot. Others were up to 16 inches long. With that, I once again had a heated discussion with the crew chief. I tried to call Audubon Fence to complain, but they stopped answering the phone. At 1pm the crew stopped and took lunch for an hour. When they returned the crew chief said he had to leave because he had an appointment. He didn't return for 2 hours. This made it difficult to communicate with the crew because the crew chief was the only one who spoke English. I feel that cutting off the bottom of the posts was standard operating procedure for this crew to cut corners. And if I hadn't been watching and challenged them about it, this process would have continued, because once it's in the ground, the customer has no clue that the posts are not in the ground the standard 36 inches according to code and below the frost line. read more

What a weird experience I had with Audubon Fence. I called to get an estimate for a fence replacement (On 10/22). They said that I was in luck, and someone would be able to come out the next day (10/23), at 4pm, because they would already be in the area. I waited around, and finally decided to give them a call at 5:30 on 10/23. The call went through and the man that answered assured me that they must be running late, and that I would receive a call back in 5 minutes. That never happened- I received a call at 9:04am 10/24. I called back later, but it seems like there is an answering service? They noted that they would "pass along the message" For being so highly recommended, I can't believe that they would be a no-call, no show, and offer no apologies. read more

Great experience, especially during a 3 month covid back log! Not their fault, manufacturer issue like with everything else in covid times. All responsive (unlike the other 2 fence companies I tried) from the nice sales guy, nice lady on the phone with updates, nice workers who did a great job and I absolutely love the result! And luckily after a big storm, a 25 year old big tree feel AWAY from the new fence lol. Thank goodness! Keep up the great customer service & work...sorely lacking elsewhere these days as I update our 25 year old home! read more

I am really happy with fence and the prices it was reasonable compare with others. The installers were really friendly and fast with the job read more

Audubon Fence - The installers did a really good job and did finish it on the time frame giving . I will definitely recommend them to anyone - Fences & Gates Near Me - Brooklawn, New Jersey

I set an appointment for an estimate about one week from my call which was OK. I took a half day from work to meet the salesman for 1pm he calls at 1:30 telling me his running late and would like to reschedule. We agree on 2:30 the same day. The salesman then just never shows up, no call and the offices never calls me either. So I burn PTO time for nothing because the company does not maintain their commitments. Speaks volumes of the company and the culture, would you trust this company? read more

I had the pleasure of have fencing installed today by Audubon Fenicing of Brooklyn, NJ. The installers were here ten minutes early and got right to work. I had about 100 feet of fencing to be removed with new vinyl to be installed. Without exaggeration, the whole job was completed in 2 1/2 hours. And that includes cleaning up and removal of the old fencing. I couldn't be any happier. The office staff was congenial also. Oh, and di I say that they were the least expensive? So draw you own conclusions, but if I ever need to replace any more fencing or to give a recommendation, It's Audubon Fencing. read more

WORST customer service! Owner's excuse: "WE'RE JUST THE MIDDLEMAN". Ordered fence and paid half upfront, then waited 6 weeks for product to be made and the install date. Date of install, my fence arrives without gates that were ordered. Owner came to property with two mismatched gates to enclose yard for our pets and his excuse is " we're just the middleman", NO apology, NO acknowledgement of customer disappointment, NO courtesy whatsoever! Called the office the next day to ask when the estimated date of gates would be. Office said they would call the manufacturer to get an estimated date and then call me back, but the gates would be installed as soon as they came in. I called the office numerous times trying to get the same information about gate arrival and NEVER got the call back, even when promised... that is the ONE time they texted me to give me information on gate arrival. Install crew was fabulous and installed the correct gates 35 days after the fence, just showed up that day and did the rest of the job without any notification. in all fairness, the install crew was excellent and I let them know it. They should open their own business. HIGHLY encourage anyone who needs fencing to go elsewhere!!!! Fence product made by Jerith is fabulous and you can buy it direct online! Response to this review by the business basically proves it has the WORST CUSTOMER SERVICE. read more

So weird. Called for an estimate. Was told there was a 7week back up. Never heard from them. Called seven weeks later told they never did anything w my order. Told me they would get back to me. Didn't call. Called them back again (i guess cause i hate myself) and they were annoyed that i was confused as to what the hell was happening. Um....No thanks. Moving on. read more

I got about 7 estimates to install about 90 feet of fence and Audubon Fencing had the best one. Seriously, one place that I won't name quoted over $1000 more than what Audubon did. Anyway, we went with them as they had the best price and warranty. The guys came around 9 and were done by 1pm. It was a very hot day and they didn't skip a beat. The fence looks great and I'm very happy. Would definitely recommend them if you're looking for some fence installation. read more

I don't think I will ever get a fence. I have had THREE appointments for an estimate and NO ONE has showed up. They are full of apologies but no action. I don't know what to think - who does business like this!!! read more

I had so many issues with this company and surprised they are still in business. My fence was so poorly installed, it made me cry. They were so unprofessional and never came back to fix the mess. They avoided my phone calls. I knew this because when marking my phone as private or calling from some place else, they would pick up the phone. I asked them to fix the back panel that they buried and was not level (along with MANY of the panels). They came back and cut (instead of fixing) panels and left broken pieces in my yard along with cigarettes. My fence posts could be move with one finger. Do Not pay them in full if they did not complete the job or need to fix something because you won't hear from them! PLEASE do NOT use them unless you don't care about having a level fence. read more

Just had a fence completed by Audubon Fence and OMG what an incredible experience. From the first call to the completion of the job they have been nothing but professional and a class act. Would highly recommend this great company read more

Not a professional company. We called them in July to get an estimate for fencing for our house. The day came for the estimate and They called the first time the day of and ask to reschedule. They said because of the weather the day before they are backed up. So they reschedule for the Saturday. Come Saturday they called again asking to reschedule again an hour before he had to be at my house.he said he had car trouble. Then the next day he said he had health issue. People get your story straight before you lie to a potential customer. We decided after couple months we would try them again in November And again they called and ask to reschedule an hour before he was supposed to be at our house he said he had to take his daughter somewhere. My husband had enough he said this is the Third time your canceling on me either you come today or don't at all . Mind you we work we had to get off early to be home for this company to come. The guy said he will come between 430pm -5pm. And here we are still has not shown up. This company is very unprofessional and would not recommend them to anyone!! read more

I am so happy with my new fence! My salesman Jimmy was so accommodating and was right there to answer my many questions promptly to. The price and quality of my service is outstanding and my home looks great with my new fence. read more

Poor customer service when requesting that my fence be fixed due to height causing an issue with neighbors because my dog is slipping out. I kindly requested that the same crew that was weak (meaning not enough manpower because not enough people on the crew - and Ed said he was short manpower) not be sent out to inspect. I called for a solution, not a new fence. I requested the first crew that was here rather than the install crew. I was called ignorant and hung up on because I have been away on vacation and didn't address this last month after install. Customer service is a joke. They have no idea what that is. I have spent over $10,000 between two houses and that is how I get treated? hmmm.... read more

If I could give 0 stars I would. We recently moved to the area and were looking to install a fence as a first matter of business. We promptly called these guys to set up a date and time for a site visit. The gentlemen who came out said that we'd have a cost by the end if the day. THAT WAS OVER A MONTH AGO. 4 phone calls later, only one returned call, and still no cost. How these people are still in business boggles my mind. There are plenty of other fencing companies in the area, and we'll be doing business with one of them. read more

We just had our fence installed and we are totally pleased with this company. The installers did a great job. They were efficient, neat with removal and cleanup of old fence, and respectful. The office staff is professional and friendly, and kept us informed of delivery and installation dates. We definitely recommend Audubon Fence for good prices and quality service. read more

Who am I to Complain. We had some small sections of Vinyl fence and (2) Vinyl gates installed in October 2020. Because of backlog we got pushed back a couple weeks on the install. The workers finally arrived at 7:00 pm to install. By the end, they were literally installing this fence and gates with the lights on their cell phones. Overall, the gates look good and the job was completed as hired. In time, the gates need to be SLAMMED shut to work properly. I'm not sure if that is common. In July of of 2021 one of the latches broke. I reached out to see if they could fix since it was not a year yet. I sent multiple emails and calls over the next several MONTHS with no prevail. I ended up buying a latch kit ($30 home depot) this week (3/19/22) and fixing myself. I would not use Audubon Fence in the future. I cannot recommend them based on delays, responsible support and follow up on their workmanship. read more

Called to schedule an estimate for pool fencing and that my permit was waiting on a proposed fence being to code. I'm basically telling them that I'm going to be buying a fence from them. They schedule me for the next week-Thursday. I patiently wait for the estimate and the night before they call me to tell me that they made a mistake and can't come. They reschedule me for the next day. So here I am, 6 hours before the estimate and they're calling me again to say they're too busy to see me today and how about next week. No sense of urgency and really no sense at all. Why wouldn't you make yourself available for 15-20 minutes to make probably a guaranteed $1000? It's not a complicated estimate, literally 50 feet of straight fencing. Don't waste your time with them...because that's what will happen with a company that doesn't value your time. read more

I called the office for a free estimate. The appointment was 2 weeks out. They called the day before to confirm the appointment I confirmed. The next day at 2 pm since Covid and working from home I waited I did not receive a phone call nothing. I was truly annoyed and wasted an hour of my time, I thought let me give them the benefit of the doubt. I call back the office they put me on hold I guess to contact "Jimmy" so Jimmy calls me. He claims to have been at my place and describes it. Then he claims to have called me. I said send me the screen shot where you called. Not only did I not receive the screen shot he also said he would come back out after 3 pm and again never showed. I think maybe he went to Tricia's house? He referred to me as Tricia to which I had to correct him. If Jimmy is doing your estimate I would ask for someone else. Now, I still need a fence and from how they do business I would not recommend them. It is so hard to find a company to do simple work take pride in their work and care about how they do business. read more

This has been the worst customer service experience I've had in a while. Johnny Wondolowski was unprofessional, gruff, and arrogant, with the social skills you'd expect from a stevedore rather than a salesman. To his credit, he did pick up his phone when I called, although his degree of professionalism dropped off after he said hello. He offered no information about the permit process, so be sure you're aware of what that process entails for your town, if you choose to go with this company, who prides itself on its employees over its customers. In addition, he provided no follow-up, regarding start date for the work, and that was after I offered to pay him half at the time of the second estimate, with a credit card. He smiled eagerly, but then he said the office would reach out. They did not. I had to call them in order to find out when the work was expected to begin. Not surprisingly, Johnny Wondolowski's claim that materials had been ordered (by Chuckie) and that work would commence at the end of June did not happen. They bumped us into July because he didn't let them know and/or the office didn't deign us important enough or the job big enough (over $7000 isn't a little job, I wouldn't think) to contact us. When I didn't hear back from them for over a week, I took it upon myself to call to check on the status of the job only to learn that the the start date had been bumped up from late June to July 8. Thanks Johnnie. I mean no thanks. To secure your date, and get him to do what he says he will do, I would recommend that you chase after Johnnie with a bag of cash, your check book or credit card to pay half (get a receipt) before he leaves if you want to get the work done at the agreed upon start date. But, be sure to follow up with the office, because Johnny isn't going to do it. Actually, go with another fence company. That's what Chuckie (Johnnie's boss) told me to do and what I will do. Now, to be fair, Chuckie provided good customer service when I inquired about the details of the fence regulations for my town. He is very knowledgeable about what the regs are for each town. If Johnnie was knowledgeable, he didn't share it during the "sales pitch." But, Chuckie turned rude and caustic when I called to complain about the poor communication, which resulted in the start date of the work getting extended. He told me find another fence company, if I didn't like it. He too has his threshold for dealing with customers, and it isn't very high, in my experience. Depending on what you're doing fence-wise, you might find them to be a little less expensive than other fence companies of equal repute ( I did my homework, believe me, having secured estimates from several fence companies, one of which I will end up going with (Fence USA is quite professional), but if you have to deal with unprofessional people who tell you to use another fence company if you don't like it, a couple of hundred bucks more is worth getting what you asked for and worth the trust they will instill in you with the better communication and agreed upon start dates. Go elsewhere for fencing, is my recommendation. read more

I called Audubon Fence on 4/24/19 and scheduled an estimate on 5/1/19. John came out and took the measurements and said I'd have the written estimate within a couple of days. Two weeks and 4 phone calls later, I still don't have the estimate. Every time I called they assured me they'd get it to me with one or another excuse of why I didn't have it (really busy, had to get different cost because they don't do post and rail, etc.) They were recommended to us by a neighbor so I didn't check reviews (stupid me.) I think we'll go with another company - if we use Audubon, the fence probably wouldn't be installed until 2020. read more

eh not the best, not the worst. good price, but not the most competent workers

Not sure why the other negative reviews, but my experience with Audubon Fence was excellent. They were the only company I called that came out to give a live estimate, provided the quote on the spot and even matched a competitors price. Workers showed up early, very polite and work done as promised. I would highly recommend this company. read more

Had a fence installed a few years ago with great service, need a repair gave a deposit and still waiting three weeks. I am told the schedule person will call but not in right now three times. Made me wait for a missed install appointment last week. Frustrated. Please donbusiness if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

We just had a fence installed by Audubon Fence in Brooklawn. We could not be more pleased. We first dealt with Paul who answered all our questions and explained everything to us as to materials, installation etc. Cathy, Wayne and Terry in the office could not be more helpful. And the installers were wonderful - did the fence in one day and it looks great. So pleased with Audubon Fence and highly recommend them!!!!! Nancy T Glassboro read more

I have a $10,000 on a fence that can't keep my dog in!!! DO NOT USE THEM!! Overally, most were friendly, however they failed at the job they were hired to do. It took 5 wks from 1st day of install to final day (NOT incl time between est and 1st day)! We informed them and specifically ordered extra narrow slats due to our rescue dog being only 7 lbs. They installed the fence up to 8in off of the ground in some places!! They neglected to have a forman on site, nor did a walk thru after as there paperwork ensures. Learn from my VERY expensive mistake!! Jesse and Kathy were both wonderful. It's such a shame that they are associated with this company. Kudos to Kathy on your professionalism and Jessie for your meticulousness as wee as professionalism!! read more