Best ENT Dr. In the world, in my book!! When I first showed up there I had not been able to breath…read moreout of my nose for 5 months. I was positive for Covid on September 12, 2021. My main symptom was severe stuffy nose. 2 months later instill could not get my nose un-stuffed. I went to my Dr and other Drs with no help, they all said, it is left over Covid it will clear when its ready. Told me to use Mucinex And Flonase. I returned a month later, told the same thing, I have to just let it run its course. I finally decided something had to be done! I found Dr. Orsini!! From the moment I left the office my whole life turned around. He took great concern I felt and started me on the road to healing. He told me it took along time to get this bad (6 mos) and it would take a while to heal. He was right, I do everything he tells me and I am so much better. I know I am not healed completely and understand it will still take a while longer. I can now breath out of my nose, I can blow it when its stuffed, like first thing in the morning, get it to clear and carry on with my day FINALLY!! In my opinion Dr Orsini is a blessing. I would tell anyone and everyone, need an ENT he is the man to see. His office staff is very professional and caring. They work with you to make sure you can get in and be seen. I could never thank him enough for what he has done for me and continues to do!! Sophia Prose

I started going to Dr. Orsini for hearing loss and he was wonderful!! Very thorough and personable…read more He has treated me for sinus issues and most recently, allergies. I cannot say enough positive about him, Dr. Mitchell (Audiologist) and Jackie(allergist). Highly recommend them!!!!

They are indeed incompetent. The Dr. recommended a MRI, but it took them a month to submit the…read morerequ8est to my insurance Co. After the MRI it has been a month and I STILL HAVE NO RESULTS FROM THIS DOCTOR! They never answer the phone, and almost never return your phone call, I called 4X, my PCP called them and my i insurance Co. called them. They get no answer or just "I'll let the doctor know". They are totally unresponsive, and I would really like to know IF I HAVE A BRAIN TUMOR!!!

I cannot speak for the doctors in the office. But I must say that the receptionist was beyond rude…read moreespecially to someone who was looking to make an appointment. I scheduled an appointment and decided to cancel it just because of how the receptionist behaved.

Dr. Orsini is great. I've been seeing him for years and he helped me a lot. Very personable and my…read moreappointments are always on time. I know sooner or later he asked to retire and I will miss him.

I had gone here twice for chronic sinus problems. When I called for an appointment the receptionist…read moreasked "what do you want now?" Really?! Needless to say I made the appt, had allergy testing done (allergic to EVERYTHING), literally had a metal rod shoved up my nose and was told I had a partial deviated septum, here's some nose spray. I made a follow up appt as directed when I went to my appt I was I informed that I was not scheduled, although I showed my appt card and said I received reminder for appt! The "receptionist" was willing to squeeze me in, but the ignorant office Manager pulled her back to the patient files and literally yelled at her. I was not seen and never went back. There are better ENT's, do your research. This was Dr. Interval that I was dealing with both times.

This is regarding the Sewickley office:…read more Their credit card machine was down and they weren't letting patients back without another form of payment. Just send us a freaking bill like EVERY OTHER doctor office! Also, they are always at least an hour behind. A coworker warned me of this but I thought she was exaggerating. She was not. This place is run horribly. Oh! And the best part: they gave my insurance card and drivers license to ANOTHER Michelle in the waiting room. She had put it in her purse. I'm 30, she was AT LEAST 50. If I hadn't stood up and asked which Michelle they were referring to, that other woman would've just left with it. They literally called out the name Michelle at least 5 times while I was there and we kept saying "WHICH ONE?" How many times do you need to make that mistake before starting to say last names or initials? I was shocked There was a nurse named Mary who was being rude to a very nice older woman named Maryann. She was giving her so much attitude and Maryann was just trying to answer my questions and help me. It was ridiculous. The doctor himself was short with me and didn't listen but overall fine I guess but he made a political joke I didn't like "do you lie as much as trump?" When I said I'm not stressed. I just thought that was unnecessary but not a huge deal in scheme of things.

Skipper had an issue with his leg. We were able to get a same day appointment so that Physician…read moreAssistant Ashley Bell could examine him. She ordered x rays and conducted a thorough follow up . Great office staff, nurses, and doctors.

Heritage Valley owns all the doctors here in the Valley. You quickly get the impression that they…read moredon't really want your doctor to get to know you as a person, but would prefer that you take your silly illness to one of their Convenient Care facilities and stop bothering them. I had a good relationship with my previous doctor (who retired), and I wonder whether my husband would still be alive if it had been he who had seen him towards the last, since he had exhibited concern on numerous occasions (to the point of even calling us PERSONALLY at home), was familiar with my husband's medical history, and really cared. The latest: The doctor's office was supposed to be open (according to what they had told me before and what their pre-recorded message said), but it was strangely and inexplicably closed when I called at 3. Incidentally, they close for lunch between 12 and 1, because the concept of staggering lunches to provide service to customers during that time (a concept well-known to most businesses) seems to escape them. If this is the trend of internal medicine, I am glad I am old enough to remember when patients were more than just meat to their doctors, and you could get an appointment to have the doctor see you when you were sick and not just one or two times a year for your routine check-up.