I was looking for a used car for some time. A friend told me about the APA and I used their guy…read more(Andrew) to examine a car I wanted. Thanks to Andrew I realized that the car the dealership is trying to sell me was fixed in a way it will look good but it was only cosmetic. Andrew told me about EZ (or Izzy) which is also an APA approved dealership. I heard about this place also from a friend but they didnt have the car I wanted. EZ told me to come have a look and guess what I found another car that suited (requirements and price). I had the car checked by Andrew and he noted a few things, EZ right away said that he will fix it and he did without changing the price, he did all the repair and sold me an amazing car. I highly recommend this place.

VERY BAD DEALER: I had a very bad experience with Toyota Gabriel: I sold them my old car and bought…read morea new car. When i sold them my car they said "you can keep the winter tires because you can use them on the new car". So, I deposited those tires at their depot and paid for the service. When I went to install my tires on the new car : they made a mistake and installed new tires (not mine). 2 days after they called me saying they did not install my own tires, they installed new tires. Then they started asking me about an unpaid balance and I never purchased those tires. Then, I called and took a new appointment to go give them the new tires and install my own tires. They said those old tires are not compatible with the new car. Apparently, they don't know what they are doing. They are scrued and trying to scrue the client. And the most important thing is that they are not correcting their mistakes and they are not assuming any responsibility of their mistakes. The client should take time off during their very short operation hours to go fix their mistakes and nothing was done at their end. And they followed me with emails about unpaid balance. They even refused to pay the fees if i go to another dealer that is closer and save time off my work. They sent me an email saying I told them I am buying new tires and i never did so. Very bad experience I never go there again.

We spent 30minutes inside while the sale persons were in the booth talking to each other. We left…read morewithout seeing anybody. Very bad service. If they don't want to work on Saturday, stay home.

Always had positive experiences here. They do our tire change and service twice a year, our car is…read morewell taken care of! Down a star because they way undervalued a trade in quote, in our opinion.

I bought my first car (a 2014 base model Crosstrek) from this dealership a year ago, and the folks…read moreat Subaru Montreal, particularly the salesperson Ilan Rubier and the finance woman Lucie, made it an easy, and even fun experience. I came to Subaru Montreal well-researched on the Crosstrek, and even though I was able to find the car cheaper elsewhere, I wanted to try my hand at this dealership because of the better reviews they had than others. Ilan was honest, knowledgeable, and didn't pressure me at all. I was able to negotiate a good price on an excellent used car, and Subaru Montreal was transparent and forthcoming enough that I was able to know the history of the vehicle and previous owner, and could buy without any real concern. A month later, I embarked on a 19,305 km roadtrip through western Canada, the U.S. (the South, the pacific coast, and mid-west), and even parts of Mexico. The car held up like a dream, and despite driving through rugged mountain scapes, desert, snow, and L.A. traffic, I didn't even have so much as a flat tire. It even served as a comfortable place to sleep with enough space to set up a bed in the back for those rainier/colder nights when camping wouldn't cut it. As others have pointed out, the nature of the car sales business can foster a dishonest and selfish culture (capitalism, amirite?), but the staff at Subaru Montreal have somehow found way to enjoy good sales while being able to sleep easy at night knowing they aren't swindling less auto-savvy customers. I, too, sleep easy knowing where to go for my next car purchase. Thanks, Subaru Montreal!

Inspection gratuite chez Silver Star Mercedes Royalmount... perte de temps…read more J'y suis allée pour leur fameuse "inspection 31 points + nettoyage gratuit". J'en ai profité pour leur reparler d'un débalancement de ma porte arrière survenu lors d'une réparation de miroir il y a un an (oui, je sais, je suis en retard... mais quand même). Résultat? * À la réception du véhicule, il était encore tout mouillé. J'ai dû l'essuyer moi-même sur place, devant le concessionnaire. * Les tapis intérieurs étaient trempés. Mes pantalons étaient déjà mouillés quand je suis arrivée chez moi. * Aucune mention sur mes freins jamais changés en 7 ans, ni sur le fait que je suis encore en pneus d'hiver. * Et pour couronner le tout : le check engine est allumé, mais il faut payer juste pour brancher la machine. Bref, pas un vrai nettoyage, pas un vrai suivi, une perte de temps totale. #Mercedes #SilverStar #Royalmount #InspectionDécevante #ServiceClientÀRevoir #PasTrèsLuxueux

Here is my story they are quick to sell you a Mercedes Bens with promotional perks 3 months free…read more(yay right) and charge all kids of money up front for services, prep for car and whatever else they can add. Service from Sales department after deliver from Omar and director George is horrible. Called them several times for my November free month credit got it in December. Then December and January waiver never processed still waiting for my refunds for both months we are in February where now they will take payments again next payment so what real promotions 3 months free what a joke! Next week if no refund you will see big news media go live for sure!

It's rare that I give a one star review, this can't be more than the third time, but I was just so…read moresick of the way I was treated at this dealership that I have to write about my experience. I've been interested in the Kia Soul EV for some time, and when I checked Kia's website, they referred me to this dealership for a test drive. I called the dealership and told them which car I was interested in, they told me I could come for a test drive but they wanted me to come in first to have a discussion with a salesman. That should have been my first warning. This all happened on a Saturday afternoon last fall, near closing time. I rushed over to arrive before closing, and when I got there I was told the salesman was busy and I'd have to wait. OK, even though they asked me to come in. I waited for about 30 minutes of nothing. Finally a salesman came out and tried to sell me the regular gas powered Soul. I made it clear that I was willing to hear about it, but the reason I came was specifically to try the electric version. That's when he told me that they didn't have any electric vehicles. I was understandably unimpressed by this waste of my time. I asked to speak with the manager, who told me that they don't have any EVs on stock, but I could make a $500 down payment and order a new Soul EV, which they would build and deliver, at which point I could test drive it when it arrives, and if I'm not satisfied I don't have to finish the purchase. I wouldn't call myself a car sales expert, but this sounded pretty fishy to me. I declined that particular offer, and they tried to convince me that maybe if another customer orders the car, I can come and test drive their car. Also strange. The salesman finally took me out for a 15 minute test drive of the regular gas Soul, so I could see what it was like. He spent 10 minutes in the driver seat telling me about the car, and left me with a grand total of 5 minutes actually driving the car myself. I made it as far as Devonshire and Royalmount, then right back to dealership, 2 KM total. Very (un)helpful. I normally try to bring a balanced perspective into my reviews, and play devil's advocate, but I haven't heard of any positive experiences at this location, and other reviews I've read elsewhere online seem to indicate a pattern. I hope they change their attitude, because they're giving Kia, and car dealerships in general, a really bad name. Then again, most car dealerships probably already have a bad name.

I do not recommend. I had to take my car in 3x to get the front passenger side door to not jam…read more Then 3x to get the same window fixed (it wouldn't go down). Then this spring I got my tires changed there and they forgot to tighten the front tires well. So here I am driving on the Hwy w my child when I notice my tires are making strange sounds. Thankfully I was near my home. My husband checked out the tires and got very angry saying "you're lucky the tires didn't fall off on the Hwy and kill the two of you" Deadly bad service...literally.

Newly renovated Canbec! I use to mind to waiting for my car. Now I'm comfortable. The coffes and…read morewaiting room is super comfortable. The servixe has gotten better. U can expect lobg waiting time and u fortunately they dont offer rides back. I cant realkg comment on pricing since u can expect dealler prices. They no longer have a body shop but they will recommend one for you. They are super friendly and the sales team is alwats helpful.

We were in the market for a very specific vehicle and it turns out that it also happened to be a…read morevery in demand one, so the hunt was becoming more and more frustrating. We came to test drive the car on a beautiful sunny day and were greeted by Socrates who we had spoken to the day before. He was super friendly, helpful and even let our little French Bulldog buddy come along for the test drive. He was quick with communication and in the end, worked with his management team to get us exactly what we needed. On the day when we came to pick up the car, he was there to meet us and introduce us to the rest of the team that would help us get acquainted with the car and get on the road. We worked with Filia who was fantastic, knowledgeable and super helpful. We could not have had a better team to work with and would not hesitate to get our next car here. Bonus, this place is SUPER dog friendly and our little dude felt like a complete rock star getting pets, love and attention...he didn't want to leave!!

My experience at Acura has always been a positive one. The service that I received was always…read morefirst class. The last time I was at Acura, I was greeted by Steven who is not only a very pleasant individual, but went above and beyond in giving customer satisfaction. Thank you Steven!!

From the owner: Luciani Acura est un concessionnaire automobile situé au numéro 4040 de la rue Jean-Talon Ouest à…read moreMontréal. Vous y trouverez des autos neuves et des autos d'occasion. Bénéficiez de nombreux services pour votre voiture : lavage extérieur et intérieur, passage de l'aspirateur, application de cire et plus encore.

Je partage mon expérience chez Excel Honda…read more J'ai récemment acheté une Honda Civic 2022 chez ce concessionnaire. La voiture est correcte, mais mon expérience avec le département financier a été décevante. Une garantie prolongée KM+ m'a été vendue avec le financement. Après avoir signé, j'ai demandé s'il était possible d'annuler cette garantie optionnelle, mais on m'a répondu que cela pourrait faire échouer mon approbation de financement. Finalement, on m'a offert deux changements d'huile comme compensation. J'aurais simplement préféré plus de transparence et la possibilité de choisir librement les produits optionnels. Je recommande aux futurs acheteurs de bien vérifier tous les produits ajoutés dans le financement avant de signer

I am delighted to say that I have been dealing with Excel Honda for more than five years. My sales…read morerep Nicholas Morris is amazing; he wears heart on his sleeve. Treats you like family. He goes above and beyond to make is clients happy. He gives great advice. I recommend Excel Honda over any other dealership.

Horrendous service center. We've been to multiple Tesla locations and this one was appalling. They…read moredid a botch paint repair on our new car which arrived damaged and didn't address factory issues. Our car is only two weeks old, so we are pretty upset that they are not fixing factory delivered problems. Their customer service and attention to detail is terrible. I would suggest driving further to another location. We've made appointment to go elsewhere. They also didn't even bother washing or charging our car before returning.

Order a model y online and decided to drop by for a rest drive the service was excellent had to…read morewait about 30 mins they were busy got some instruction and was off. This was a simple system of buying a car great company and staff.

Every time I bring my vehicle they have a shuttle that can drive you anywhere. They also have free…read morecoffee, snacks and water while you wait in their waiting area. I have brought my vehicle here many times and I would highly suggest Eugene or Max in the service department. Both are extremely nice and go the extra mile to ensure that your vehicle and you are taken care of. They have shorter hours but the sales department is open late if you need to get your vehicle at a later hour past 5 pm. They have great promotions and deals on in their service department which is comparable to a lot of other prices on service items.

I will NEVER go back to this dealership. Sale representative Eli was the most rude and…read moredisrespectful person I have ever met in my life. He was uninterested in showing me any vehicles and he raised his voice with me. When I complained about this to the Director General, he was also extremely rude. Both of these people yelled at me when I remained calm and polite. I would not recommend for anyone to go to this dealership since they have no idea what customer service is. I'm a patient person and sometimes people are having a bad day but this level of aggression from sales rep is disgusting.