During my one-year stay at Church Street Lofts, I can truly say that my apartment became my…read morepersonal space and my home. I experienced a great sense of peace, comfort, and harmony here, and I will always have wonderful memories of the time I spent in this place. I am grateful to Church Street Lofts and its team for the experience and the assistance I received throughout my stay. One area that could be improved is the elevator. During my time here, there were several occasions when it was not functioning properly, which could be inconvenient, especially for residents living on the higher floors. However, I do appreciate that management responded to these issues and took steps to have the elevator repaired. I hope Church Street Lofts continues improving in these areas while maintaining all the positive qualities that make it a pleasant place to live. Thank you, Church Street Lofts, for being my home for the past year. I leave with many good memories of this chapter of my life.

I highly recommend Church Street Lofts. The newly renovated lofts are gorgeous! I love the stylish…read morestained concrete floors and the tall venetian ceilings. What a hidden gem in Sparkle City! The tenants are lovely people and everyone has been easy to work with. I cannot say enough positive things about the Property Manager, Julie McGlauglin. She truly cares about your individual needs and goes above and beyond to meet them. My situation was very complicated, and she never made me feel anything but welcome, respected, and appreciated. If you are looking for a loft in Spartanburg, (short or long-term,) you cannot do better than this. I recommend moving quickly.

Demetria in the front office is super helpful and friendly!! She made our move out experience very…read moresmooth and answered all of our questions.

Management is really better than anyone that has been there. Tracy is always available for any…read morequestions and concerns. Very convenient location and good price.

This place was as horrible as described in the previous ratings here and on other platforms. We…read moremoved in here about 8 months ago. At that time there was a lot of drugs, shootings on a regular basis, and police in here all the time for criminal activities. However, the new owners and the fantastic management staff have turned this place around! They had some cameras but added a whole bunch more and the illegal stuff caught on camera were their grounds to start evicting the culprits, even if the people were minors, the parents paid the price. They have systematically been renovating the apartments that become vacant and remodel them before getting new tenants in. Their maintenance department is outstanding and quick to respond. If you send them an email with an issue they will come within 24 hours and handle it. They have painted every building in the complex which was a huge undertaking and the contractors they hired were very professional. They have a pest control service that is offered. We have not had a bug problem at all and I am sure it's because of that service. Even though our apartment is not one of the remodeled ones (we needed to get in quick due to getting custody of my grandkids), I can say I really like it here and will miss living here. We need a fourth bedroom.

So far they seem to be doing their jobs and doing extra plus the ladies are polite…read moreThese ladies take pictures which I need because I'm an out of town landlord and need

From the owner: The Goodwin Property Management Services team has nearly a decade of experience in Commercial and…read moreResidential property management. Here at Goodwin Property Management Services, your properties are our priority! With commercial and residential experience, our team handles everything so you can relax.

We lived here for 3 years. Made many good memories and even a few friends. It was special to watch…read morethe Drayton community grow around us. It's become a nice little business community. Overall, we had a good experience living at the Mills. We lived on the third floor, so we didn't have the noise issues others have. My only gripe is the current management. When we moved in, management was kind, personable, and reliable in their communication and problem solving. The current management does not meet this standard. They're rude, dismissive, and negligent when it comes to enforcing leasing policies such as dogs off leash and glass in the pool area. They rely on weak-worded, tepid emails instead. Attempts to speak to them in person leaves one more annoyed than just keeping quiet. They are indeed rude. This is a well known and much discussed issue among longer term residents. In many ways, the current management and their incompetence was a deciding factor on us moving. Although with such a high turn over rate, hopefully new/potential residents will get a different, better batch of people to work with. Drayton is truly a special space and it deserves better management.

Would not recommend. Loud, horrible parking, and the ceiling leaks far too often. The management of…read morethis property is horrific, and you will get nickle and dimed to death. It is unsecured; anyone can get in. You are better off at a cheaper apartment complex. Could not move out soon enough.

Wonderful team! Stephanie and Quinn are so kind and welcoming, made me feel like home during my…read moremove in process.

slamming doors all hours of the night no one cleans up after their pet and loud music all hours of…read morethe day

I have been here for almost 8 years... And occasionally I will have a service ticket. Tim is…read morephenomenal! He really is a breath, fresh air to the maintenance team at Reserve At Park West. I put in a service ticket. He arrived the next morning, and while he was there he saw something else that was wrong and fixed that as well. Tim definitely has a cheerful disposition, and clearly loves helping people. Besides technical knowledge, a persons disposition is very important and Tim has both! It is a pleasure to encounter Tim and I hope to see him around the neighborhood more! He is a gem, and a great asset to Reserve At Park West!.

DO NOT RENT HERE!! 1. When signing our lease we were never…read moreoffered a walkthrough of the unit we would be receiving. The unit was not cleaned whatsoever, had extensive damage, and a roach infestation. We were given a new unit some hours later and while this one was cleaner it still had an uncomfortable amount of roaches. After telling the leasing office about the roaches they didn't send anyone out forcing us to spend $100's out of pocket to get rid of the roaches. 2. Our car was broken into and the window was smashed. The leasing office told us there was nothing they would do about it, again forcing us to pay $500 to fix the window. This was a constant issue throughout our 15 month lease. There is no security whatsoever or cameras around the complex. 3. 2 weeks after bringing our newborn home from the hospital we noticed mold growing in the kitchen, bathroom, laundry room, bedroom, and living room. It took them 3 months to send someone out to resolve this after having to tell the office multiple times. All that was done was they painted over the mold and told us we were good. Upon moving out we noticed even more mold in all the same areas that were "treated". 4. Office staff are not friendly nor helpful 5. The trash situation is terrible and the ONE dumpster for the whole complex overflows frequently

Management needs work. Maintenance needs to respond more timely. Convenient location.read more

Horrible apartments. Dirty, disgusting, nothing works and they never fix anything. Even if you give…read morethem 90 days notice that your leaving at the end of your lease they still charge you endless fees to try and steal another month's rent from you. It took six plus hours to clean the disgusting place at move in. It was cleaner when we moved out than when we moved in and they still charged a cleaning fee. No ones ever in the office, they don't respond to emails, answer calls or respond to voice-mail. If I were you I'd avoid this place like the plague.

!!Beware Before Signing a Lease at The Laurel Apartments!!…read more I chose The Laurel primarily because they provided an in-unit washer and dryer--something I really needed. Unfortunately, my experience has been nothing short of frustrating, and I wouldn't recommend this place to anyone. *Leasing Process & Move-In Nightmare* My issues started before I even moved in. Four days before my scheduled move-in date, I still hadn't received my lease. When I called to ask about it, a rude staff member snapped at me and acted like it was a massive inconvenience to resend it. Turns out, she had typed my email address incorrectly in the first place. On move-in day, my apartment was filthy--not remotely in move-in condition. To make things worse, the washer and dryer that were supposed to be included were nowhere to be found. When I brought this up to the staff, they essentially told me to *hire my own cleaning crew* if I wanted a clean apartment. The missing appliances? They were "on back order." I repeatedly asked for them to just move a set from a vacant unit, and my emails were ignored. I almost forgot to mention the AC was broken and it was the dog days of summer. I had to enlist the help of friends to keep calling until somebody would care enough to help. *Deceptive Unit Quality* Unlike other nearby apartments, like Georgetown, The Laurel doesn't make it clear which units have been fully renovated and which were done in a half-assed manner. Trust that a lot of the units, possibly even most units, look nothing like these deceptive pictures. During my tour, I was told that Phase 3 was the newest section and it was strongly implied that it would look like the pictures. That was a huge misrepresentation. My unit was nowhere near that standard. *Ongoing Maintenance Disasters* The nightmare didn't stop after move-in. Here's just a short list of issues I encountered: - Fridge Issues: It had a horrible odor, which maintenance dismissed by saying, "We don't smell anything," and they closed the work order. Spoiler: the stench never went away. Later, the fridge stopped cooling properly, but I only realized it after I lost a fridge full of groceries. Maintenance fixed it--only for it to break again, forcing me to wait yet again for another repair. - Shower Flooding Disaster: Maintenance conducted a routine inspection and tinkered with my showerhead, which I never asked to be fixed. Their "repair" made it spray water all over my bathroom, even damaging the ceiling so badly that chunks of the outdated popcorn texture started peeling off. It took a month for them to fix their own mistake. -Broken Range Hood: The range hood in my kitchen doesn't actually suck in smoke. Maintenance "checked" it by turning it on, hearing the fan, and closing the work order. But it still doesn't work, meaning every time I cook, I have to record a video--just in case the sprinkler system gets triggered and ruins all my belongings. *Final Thoughts* The only concession I received was the leasing special that I should have been given from the start. To this day, I feel like I'm walking on eggshells, waiting for the next thing to break--whether it's my fridge, my shower, or something else entirely. To the property manager: I appreciate the positive interactions we had, and I know some of this is out of your control. That said, it's disappointing that my only compensation for all this pain was the leasing special I should've received all along. And the fact that a cleaning crew wasn't hired after I moved in and told you about the issues--despite you acknowledging that I was wrongly told to clean it myself--is just ridiculous. At the end of the day, The Laurel is simply not worth the headache. Save yourself the trouble and look elsewhere.

Jesse is the best! She is very helpful and made our experience absolutely perfect! We are new to…read morethe area and we're looking for apartments in the area.

Almost everything in my original review still stands - Debbie was amazing to work with. The complex…read moreis quiet and the layout is spacious. The grounds are well maintained. There are a few things that we didn't notice when we did the move-in inspection that are causing some minor issues now. Like the bedroom screens not being flush at the bottom, and bugs climbing on to the windowsill - which also happens to be right above the bed. Other issues include the toilet and tub not being fully sealed at the floor, and no seal at the wall behind the kitchen counters. Why are these issues? Bugs. Fortunately, there's no infestation BUT when bugs do show up, they can, and do, hide under the toilet or tub or behind the kitchen counter. Whereas maintenance was previously quick to respond, we have a service request for the screen that's been unaddressed for about 2 weeks now. When I asked for a status, I got what felt like a very short response from the office that they were down a maintenance person. I haven't even bothered to open another ticket for the toilet, tub or counters. It would have been nice to have some follow up saying "sorry, we know this has been open a while...", but maybe the office is short-staffed too? There are some small additional fees on my rent that I still don't fully understand but it's nothing outrageous. There have also been some communication issues, and the expectations that were originally set for me weren't quite accurate. Does it make the place a dump? No. I'd still recommend to anyone who asks, but with a word of caution to thoroughly do your move-in inspection so things get addressed right away. I'm typing this review on my patio, overlooking the river. There are worse places to live.

Awesome place to live. This is our third year here. Not sure why others are complaining about…read morethings that are out of control of management. Maintenance calls are answered promptly and any other questions I've had were answered promptly on the phone or face-to-face. As far as the staff is concerned, I challenge you to find nicer people. Quiet for the most part which is a plus.