They usually have what I need at fair prices. The owner helps you find items and always has good…read moreadvice.

I have been going to this great old fashion Hardware Store and always found things that the big…read moreoutfits don't . The friendliness and great advice is supurb. He is always out save his customers time and at great value. you can't beat this service and friendly help. Dr. Perrotta

Nobody here to mix paint on a Sunday?!? What a joke. As a professional painter for the last 25…read moreyears I've mixed up hundreds of gallons of Ben Moore over the years. It's probably one of the easiest things to do in the hardware store. I had to drive 20 minutes out of my way to get a gallon mixed up to finish a job today. Having nobody in store to mix paint on a Sunday is a major inconvenience. If you're a local painting contractor I'd do business elsewhere.

Best place by far for quality harwood and friendly, knowledgeable service. Plus, you cannot beat…read morethe price. The uncle Hilde's staff really knows their wood! Ill be coming back here for all my future projects. You've got to check them out.

Absolutely the worst experience I have ever had with a retailer…read more It took months just to get someone from the Tilton, NH Lowe's to come out and measure for cabinets, and that only happened after constant follow-up calls asking for a status update. Once the measurements were finally done, the design phase stalled with no communication and no progress. Eventually the project was sent to virtual design with "Stacy," which was another disaster. The entire appointment consisted of us being dragged through basic questions that made it very clear she only understands new construction layouts, not renovations. Anyone who has remodeled a home knows that designing around existing spaces is completely different, and she clearly did not have the experience to handle it. After going through all of that, we scheduled an appointment to review the design. She canceled the appointment and told us they would not show us the cabinet design unless we purchased the cabinets first. That is an unbelievable policy and completely backwards. We paid for this service, yet they refused to show us the design we paid for or provide any information about it. To make matters worse, store management fully supports this process, so there is no resolution when things go wrong. Between the months of delays, constant chasing for updates, poor design experience, and refusal to provide the product we paid for, this was easily the worst customer service experience I've had with any home improvement retailer. If you are planning a kitchen renovation, go anywhere else.

Don't ever buy appliances at this place. I bought a washer and dryer, and paid to have it delivered…read moreand installed. Not only did they send some incompetent clown who had no idea how to install either a washer or a dryer, I had to pay a plumber to come install them properly, and Lowes of course refuses to reimburse me. Good for you Lowes! You took my money and didn't do what I paid you to do. Pat your worthless selves on the back!

After Home Depot modified my home and I paid in full, the project was left unfinished for over four…read moremonths beyond the contract deadline, leaving the work in a non-workmanlike condition and the property vulnerable to damage. An internal Home Depot employee stated they had emailed multiple higher-level managers about the safety issue, and my project manager told me corrective action had begun. Despite repeated follow-ups with Home Depot staff and my project manager, nothing was done. Months later, corporate claimed I had "not reported" the issue, despite documentation from both their employees and myself. A different project manager later acknowledged that the replacement had never been ordered when promised. Corporate then blamed me for not "notifying" Home Depot sooner about an internal failure I had no ability to detect or control. Responsibility was repeatedly shifted onto the customer for Home Depot's failure to meet contractual obligations, basic home safety standards, and accountability. Update: To clarify, I spent well over 100 hours over several months attempting to resolve this issue through Home Depot's internal and corporate escalation channels. This included composing 40+ detailed emails to multiple managers and team members, each requiring significant time to carefully document the history, safety concerns, and unresolved work. I also spent many additional hours on the phone repeatedly recounting the situation to new representatives as the issue was passed between departments. As winter approached and my property remained left in a non-workmanlike and unsafe condition, corporate-level managers ultimately stopped responding to basic requests for safety and liability documentation, despite the project being fully paid. I have already completed Home Depot's required web form, left detailed emails, consulted via phone and internal escalation processes multiple times. The response below asking me to submit yet another web form reflects the same pattern of deflection and lack of accountability I experienced throughout the escalation process.

We went into the Tilton home depot out of desperation for a new washing machine because they…read moreactually listed one in stock available to take home that night. Unfortunately it was too small for our family. We decided to order one, conceding that we weren't getting one that night. We were given a delivery date for 6 days later. Much to our surprise, My wife and I came home on the delivery date to no washing machine in the driveway. It wasn't until then that we learned that someone was required to be home for the delivery. We were never told in the store at the time of purchase. We were never told in any form of messaging with any advanced notice. The first email explaining that delivery policy did not arrive until 36 minutes after the start of the delivery window which was also stated in the same email. Again not sent or received until the day of delivery. This was after we had both left for work for the day. If that had been explained in the store, knowing then that we were not going to be home for that delivery date, we would not have given Home Depot $1000 in business. Not because they had done anything wrong at that point but simply because it would not have fit into our schedule. We would have gone elsewhere and would have our washing machine running right now catching up on over a week's worth of laundry. we called customer service and got transfered from one incompetent person to another. We had requested a delivery the next day to resolve their oversight. They said it couldn't be done. Considering it was sitting in a truck in our driveway it obviously could not be too far away back sitting in a warehouse. No one seemed to be the right person to talk to about that. All they could do was "apologize " profusely without making any real effort to solve the problem. they said it was impossible and that the next available delivery date would be another 4 days out. I continued to ask for my case to be 'escalated'. Each new person i talked to clearly did not have any more sway or interest, quite honestly, in trying to solve a problem. How can you claim to have customer service if you aren't going to provide any? Feigning sympathy and apologizing over and over again is not customer service. Solving the mistakes made by your business, is. I even offered to drive to whatever warehouse it was sitting in to retrieve it since it was clear that it was too much trouble for Home Depot to make good on their end of the transaction and deliver it as it was explained it would be at the time of purchase . They couldn't allow that because it would go against their policies and procedures. Kind of like how i'm sure it goes against their policies and procedures to not inform their customers of their policies and procedures about delivery at the time of purchase. I work in the trades. I spend thousands of dollars a year in home depot on tools and materials. After this experience i will not be back. We ultimately canceled the order and purchased the same machine from Lowes for the same price, cheaper delivery charge and has next day delivery. It's unbelievable to me that a new purchase order can be filled with more urgency from one store than another store can resolve a problem caused by them. Lowes won my business. I have no reason to believe my experience is an outlier. Do better Home Depot.

I can't say enough wonderful things about this local business. I bought cedar decking for our…read morefarmer's porch and it was beautiful and great quality! The owner was so helpful! We are going to redo our floors next and most definitely we will be getting the flooring there too!

From the owner: Hardwood Flooring, Composite, PVC, Cedar and imported hardwood decking, Eastern White Pine boards…read moreand patterns, Cedar shakes and shingles. Wood and Vinyl Handrail systems. Landscape Timbers and Stockade Fencing.

Nice people who rushed my order. Great quality-- so nice to have such high quality hardware made in…read moreMH! And they took time to gibe me advice... and refused a tip. I'm coming back!

From the owner: We offer our customers the most complete, safe and effective line of cast aluminum dock, deck and…read morebridge hardware on the market. Since we have our own manufacturing plant, we can even custom cast parts to your specifications. Also, you can be assured that you will receive the highest quality product with on time delivery, all at very competitive prices. Most hardware manufacturers have not had experience in the actual construction or installation of docks, decks or bridges. Since we have had extensive field experience, we are able to design and cast parts better suited to field conditions actually encountered by contractors and homeowners. Also based on our experience, we are acutely aware that drawings or instructions still leave questions unanswered. Accordingly, we will be glad to help you with any problems you may encounter in the field and have set up a toll free number to answer any questions you may have about the use of RDS Hardware and the construction a dock, deck or bridge

We couldn't be more happy with this company. The employees in the showroom were so knowledgable and…read morehelpful. We had an island put in our kitchen and it is beautiful. They completed the quality project quickly and were very professional. They have high standards themselves for their work and it shows. This will be our go to place for any work going forward. Thank you guys again!

I wish I had gone to Queen City Cabinets first. We have a small 8x8 kitchen and needed new…read morecabinets and countertops. before going to QCC, we were given 6 figure quotes and waited weeks for estimates only to have them poorly done and incorrect. Michael at Queen City was amazing and a pleasure to work with. He had the design done within minutes and the quote within a day. The quote was very reasonable and what we were hoping to spend. I can't say enough about Michael, John and Queen City Cabinets. Professional, courteous and a pleasure to work with! They still believe in true customer service. If you are considering new cabinets or countertops, Queen City Cabinets should be your first stop. Corey Adams

Just met with Lori at the Concord NH Budget blinds. She is…read morefabulous, professional friendly well informed. I was able to order all i needed in the Best color for me. If you are looking for window treatments she is the best!

I worked with Budget Blinds of Concord NH in the fall of 2025. We needed shades for 5 windows. I…read moreworked with Aaron as the designer. He promised that the shades I would be getting would look exactly like the ones I have up. When BB installed them, I was appalled. There is a horrible string in the middle of them that I was never told would be there. It is cheap and looks horrible. I called them to see what we could do and they told me there is nothing. Then Aaron said that he told me the string would be there, which is not true. I would not work with Budget Blinds again. Cheyenne also stated that she would help me with this but did not.