I received competitive pricing, and the communication throughout the entire moving process was…read moreclear and professional. All documentation was provided on time, and the movers arrived as scheduled. I had my items moved from Los Angeles, CA to Dallas, Texas in a POD. Unfortunately, my TV was damaged during the move (unclear if it was from the POD, but I doubt that since the TV was against the king size mattress). One of the movers later stated that he had noticed damage to the TV box when he unloaded the tv from POD but did not bring it to my attention at the time, which was very disappointing. However, the owner Joey, took the situation seriously and handled it with genuine empathy and accountability. I was extremely frustrated from the move (it's really a lot to handle) and Joey was kind and patient as he listed to me explain what happened. He suspended the team member involved, made it clear that he wanted to put the customer first, and worked with me to make things right. After I provided the original receipt for my TV, he sent me a check for its full original purchase price and did not waste time to go through insurance. I didn't buy additional insurance, so at most if Joey had went through insurance, I would have received $40/$50 back for my tv at $0.60/lb. He said he wanted to make sure we reached an agreement that felt fair. I truly appreciate Joey's customer first mindset. Although the damage was frustrating, I greatly appreciated how Joey responded. He's been in business for 25 years and stated that accidents happen and what he cares for the most is customer satisfaction. His integrity, compassion, and willingness to stand behind his company ultimately left me with a positive impression. I would highly recommend Eagle Movers and I will definitely be using their services again in the future!

*Jorge , Jerry , Darwin & Omar* I had a recent move, they…read morelocked me in at a rate, honored it. Didn't change prices on me, there was a 50 deposit that goes into final price of move, they gave a window of 8-10a. Movers showed up on time. Did house walk through and immediately went to moving items out. They even took items that i wasn't taking out to curb for me ( very appreciative ) they took beds / TVs down .. & even when making to new home, one set master bed back up even after advising they didn't have to ( i REALLy appreciated that ) , Jorge advised one was their first day/week (maybe Omar) he was working like he'd been on this for a min. They all worked together. Communicated great with each other. I appreciate you all.& if anyone is ever looking for movers. Def recommending you all.