Looked around for a company to fix, repair, reseal, paint, etc our aging pool deck. I was getting…read moretired power washing it every year to get it cleaned Diamondkote responded quickly, answered questions, have us a quote. It took a little while to get on the schedule but that was expected. They came out and we were amazed at the care they took in working on our deck. We thought maybe a couple days work, but again, the attention and care they took ensuring a quality product going thru all the steps. It did take longer but we understood why. Lot if work to be done ensuring all steps completed correctly. We are so happy with the result. Our deck not only looks great, but all our uneven areas were leveled. If I could go back and do over thing, it would be to have put our solar cover on to try and limit the amount of debris going into the pool. Our pool robots and vacuums worked overtime but it was worth it.

Tried to use this guy 4 years ago (2022). He was rude and horrible at communicating. I left a…read morereview on google 4 years ago. He just replied (Sept 17 2026) to that review basically saying "everyone can see why we didn't do the job" ... This guy 4 years later, replies to a review. Putting blame on potential clients from 2022. expect slow communication, and someone with a big easily bruised ego that gives horrible late customer service.

I recently had a fantastic experience renovating my bathroom with Connecticut Custom Creations…read more Before choosing them, I contacted about five general contractors. While many were friendly and professional, the quotes I received felt unusually high for the scope of work being offered. That was not the case with Connecticut Custom Creations. Their pricing was fair, transparent, and very reasonable. As with any new contractor, I wasn't sure what to expect at first. However, Dustin was an absolute pleasure to work with. He guided me through every step of the process and made everything feel easy and stress free. He also provided great advice when selecting finishes and fixtures, helping me choose options that coordinated beautifully and enhanced the overall design. I couldn't be happier with the results, and I am already planning to have my second bathroom remodeled with them as well. If you are considering a bathroom renovation or any major home project, including a kitchen or basement, I highly recommend giving Connecticut Custom Creations a call. You will not be disappointed.

This company is a nightmare to work with due to their mistakes and poor communication. They lost…read moretheir worker, Henry, who did the last renovation work on my attic for me. This time, Renoldo came with his assistant to install one door for $ 1,500.00 and to patch over three huge cracks in the attic ceiling and wall that the company renovated in September, just six months ago. In short, wrong door knobs (twice!), a gap between the door frame and door (which they didn't want to fix), and nearly two, frustrating hours texting Dustin, the manager, who claimed he was right about everything and wouldn't take responsibility for an unsatisfactory job. I had to take doorknob pictures to prove my point because he insisted that he had purchased the right doorknob. WTF! I had to put up with his sarcasm, denials, name-calling, and gaslighting to get him to do the job. One door and a lot of unnecessary stress and aggravation. Never again, even if they paid me a million dollars, will I EVER work with this company again. Addendum: after much ado over everything, the company bought the proper color for the wood filler and filled all gaps and cracks left after they redid the door, which they should do with every door they replace that leaves ugly gaps in people's hardwood floors, even if the prior door installer was considered by them to have installed it improperly.

Just had my hardwood floors refinished. A wall had been removed prior and carpet covered the large…read morearea where the wall had been. The floors underneath the carpet were awful. Brian came in, assessed the situation, let me know what I needed to do on my end. When I was ready, he came in and got the job done. My floors are beautiful. No need to get carpet or laminate. He was able to piece the flooring. You would never know it wasn't this way always. Gorgeous! They are professional, reliable and trustworthy. Thank you Brian for all you did!

I got my hardwood floors refinished for my new condo and the entire process was fantastic! Brian…read morewas extremely responsive and walked me through all my options and the prices of each. He helped me pick a color that I love and looks great in the home while also maintaining my budget. The floors are beautiful and everything was super clean when they left. Highly recommend!

I called owner Bobby Zurrell on a Monday afternoon, he called back that evening and was out the…read morenext morning to look over the area to work a quote up. I had that quote beefier the end of the business day emailed to me! I called him on Wednesday evening to accept the quote and schedule for a couple of weeks out (his first available opening). He called back the next day to let me know that he got the message. He also asked if I wanted to have the work performed the following Wednesday since he had an opening become available but understood if o wished to wait until the original date thy he provided since some heavy furniture needed to move. I told him the sooner the better. His crew was there that Wednesday morning. They covered everything in plastic, went over a few things with me and i asked them to wood fill 2 small splintered areas which they did. By Friday, the 3rd coat of polyurethane was down and they removed all the plastic except on 2 doorways which I asked them to leave up. Minimal dust compared to previous jobs at other places I have owned. Cabinets, countertops and mounted television were all covered. The crew vacuumed several times as well. Floors look very nice. I highly recommend Charter Oak Flooring. I have several people that will be reaching out to him for quotes already after my experience.

We got a quote and scheduled a day for them to do the work. No one showed up and no one has…read morereturned our calls. Does anyone know what is going on?

Outstanding work to clean my shower grout and clean shower doors . Work was done on time and…read moreexpeditiously. Highly recommend

Hello Rod. Peter…read moredid a fabulous job today. He really is a hard worker and very meticulous. The laundry and bathroom look good as new. Thank you again for fitting me in and we will be calling you again for the next service. I will be requesting for Peter due to the outstanding job completed. Thank you again James

Brien and his staff were wonderful. He widened the mouth of our driveway and did the job in one…read moreday. He and his men were polite and very professional. I'd highly recomend them for your asphalt job.

I hired them to seal my driveway out In bristol and they did…read morea great job. The driveway looks great and they were easy to work with. I would recommend there services to anyone.

Kyle and his crews completed the following for our 2,400 sq foot home in September 2020 -…read moreInterior paint of all surfaces (walls, trim, ceilings, built ins) Interior wood floor refinishing Garage epoxy and wall paint Exterior paint of all surfaces including prep work of power washing and wood repair (siding, trim, shed etc) Exterior stain of all wood surfaces (deck, treehouse, swing set) We purchased a home in West Hartford when I was 36 weeks pregnant. We had a tight timeline to have a complete cosmetic overhaul of our home prior to moving in. Kyle was extremely attentive and helpful during the quote process. Our closing got moved a few times and Kyle was always accessible to discuss a change in start date and was flexible with us for scheduling. Kyle was extremely helpful with design decisions. He offers lots of expertise regarding colors, etc. he was always available to discuss options and provide samples. Kyle's crews completed all of the contracted work in 14 days! It was unbelievable how hard they worked (day and night) to get all of the work completed. It truly transformed our entire home! We would highly recommend the services provided by Kyle and his crews. Some tips for working with this vendor - Make sure to review the scope of the contract with Kyle in detail. There was some miscommunication regarding whether our finished basement space was included in our contract which stipulated all interior surfaces that cropped up on day 9 of the work. Kyle made this right and his crews painted this room, as well, but it required some discussion. If you are on a tight time table we would recommend checking in on the property regularly and touching base with Kyle on the timeline and being clear on when you need the work to be done. He often reminded us that the work being done would take other contractors 2 months to complete when it seemed we were getting close to our "drop dead" move in date and the work may not be 100% wrapped. While this reminder was well intentioned we selected this contractor because he indicated the work could be done in 9 to 15 days as contracted. At the end of the day we got in on time and all of the work was completed to our standards.

I contacted Kyle to redo a bedroom in my apt . He came out…read moreand provided me with a fair and honest quote . I scheduled him and chose my paint color . His workers showed up promptly and got right to work . Within 6 hours they have turned this disaster of a room into the start of a beautiful bedroom . I can't wait to finish it and decorate

We had a large area that needed to be repainted, along with a ceiling seam that needed to be redone…read moreand the ceiling repainted. Lawrence and Fernando got the job done! A lot more repairs on the ceiling and walls were needed than we anticipated but they handled it with ease. They were accommodating to our schedule, conscientious and respectful. They always cleaned as they went and the project was shorter than projected. The work is impeccable-- we were totally blown away! The price was very fair and we believe that this added value to our home, as well as making it a clean and comfortable living space! Would 100% recommend!

NO WAY! Personal items broken and not replaced. Cracks they repaired are back - I think they just…read morepainted over them. Wrong paint used. Hardware lost and never put back. Also, There are NOT 20 people working for this guy. He could not even get one person to help him. It took 8 months and has to be redone. Argh.