Finding the right senior living community isn't just about amenities; it's about how a place…read moreactually feels and who you're trusting, every single day, with someone you love. I've spent time at Belmont Village Sunnyvale through a professional partnership. I've come to understand this community's standard of care through working alongside them. What stands out most is the team. There's a calmness and presence in how they carry themselves. The staff who know their residents, take the time to connect, and genuinely care in a way that's not forced. You feel it in the small, everyday moments. From a working relationship standpoint, they are organized, communicative, and reliable. And just as important, they don't shy away from challenges. When something doesn't go as planned, they address it directly and work through it thoughtfully with a level of maturity that reinforces trust and respect. At the end of the day, you're not just choosing a place, you're choosing people. And this is a team you can trust to show up, do the right thing, and care in a way that truly matters.

My friend just started staying at Belmont Village and she loves it as do I. When my parents went to…read moreAssisted living we didn't know as well what to look for and they ended up somewhere else and there were problems. I wouldn't recommend anybody stay there. This time around, I knew what to look for and I felt good about Belmont , but you never know. After about 10 days, I am so glad she is there. They have been responsive to her needs and she feels welcome and engaged. I have confidence that the staff is well managed. I know it's still the honeymoon stage but I also know that they have a culture of caring and treating the residents the same way they would want their mom to be treated.

I moved my mom from a memory care facility in Mountain View because she was falling almost every…read moreday - she is wheelchair-bound and cannot walk or stand without assistance. I felt like she was not safe at the previous place due to lack of consistent supervision for all the residents.- not just my mom. I didn't want to risk my mom's already fragile state, waiting for them to fix the problems and lack of good staffing. We found Sunnyside Gardens through my mom's hospice provider (and hospice should know - they have to visit all their patients in memory care or skilled-nursing facilities). Sunnyside is not flashy -- it's the PEOPLE that make it beyond amazing. I have never found my mother (or any other resident) alone or unsupervised at Sunnyside. The staff is super friendly, and they all jump in to help each other with the residents. They are completely informative and prompt whenever there may be an issue with my mom's health - and they also tell hospice, so I don't have to do anything. I have never been kept in the loop like this - it's really caring and compassionate. I love my mom's room - it's got its own sliding glass door (alarmed) so I can take my mom outside in a gated patio/garden area. The laundry and cleaning schedules are clearly posted in her bathroom, and I've never seen my mom's room look dirty or messy. It could be that they keep it clean since she is never really in her room except to sleep! She is kept with her friends (other residents) in the activity area, eating in the dining area, or on trips with the staff. She had no issues fitting in and becoming part of the Sunnyside Gardens family. I have said it many times in the months my mom has been there - the staff is amazing - every single one of them, from the executive director to the facilities manager, from the memory care director to the caregivers.

My mom moved to memory care at Sunnyside Gardens a few months after the death of my father. While…read moremy mom only lived there for a few months, she was as happy as I had seen her in years. She had a neat, spacious and sunny room, which I know lifted her spirits after the loss of her husband. The meals were delicious, and she quickly gained much needed weight. She also loved participating in the activities and scenic driving tours, which kept her engaged and cheerful. The staff was very kind and caring, as well as conscientious about keeping me well informed about her health and well being. They would even send me updates and photos when they knew I would be traveling and unable to visit. And when my mom was hospitalized, staff members made a point to visit her. The facility is clean and well maintained. Sunnyside Gardens is also small enough that the staff know all the residents well, and residents always appeared well groomed and cared for. I'm so grateful that my mom had such a soft place to land during a difficult and painful time for her.

We looked around for a long time for a place for my elderly relative with memory issues. We have…read morebeen very happy with Sunrise of Sunnyvale. Yes, it's a big corporation but the service levels are individual. I want to particularly call out the Reminiscence neighborhood/Memory Care and the team that works there. The residents are cared for but still treated as individuals who have capacity. It is a cheerful and sunny environment and the staff is supportive of families as well as residents . The Activities coordinator and the wellness team and the team in Reminiscence really go out of their way to support the residents and their families as well. It is easy to be overwhelmed with caregiving and it has been a relief to feel confident that my loved one is well looked after.

Caretakers work very hard. Most are foreign born so language can be a barrier…read more Food is above average. Facility is clean and does not smell. Management tells family members what they want to hear. Nursing is sub par and sometimes dangerous. Memory unit is very different from the other unit (Assisted living). Costs can easily escalate to over 12k/month for memory care. It is a corporation so beware -care cannot always be tailored to individual needs. Since staff has limited time - any nursing or therapy needs to come from outside sources. Staff only has time to Dress and then park residents at a table for a meal. Extra curricular activities are advertised yet never happen.

Life's Garden is a beautiful community. It was completely redone in 2018, so the inside is like…read morenew. You can stop by for a tour Mon-Fri to check it out. There are three courtyards and beautiful common areas. There are also so many programs and activities (in English and Chinese), and lots of great programs you can sign up for, like free hot lunches M-F, fresh produce delivered from the Sunnyvale Farmer's Market every Saturday, free delivery of library books from the Sunnyvale Library, and lots of events each month. It's a really lovely place to live!

This is the worst place I have ever lived. The staff was unprofessional they don't know what they…read moreare doing. I was singled out (I wonder why) I was the second person of color to live there the First Lady said she had been there five years before I came. I had inspections every month staff even checked my freezer. It took four people to do an inspection with my door open the whole time. I was told by other tenants I was being watched I do believe it. My bike is in bike rack I was asking didn't put my name on it but they knew it was my bike and first thing when I moved is we are getting rid of your bike, when I sent emails stating I had no help that I would come get the rest of my belongings. This place people walk down halls Always staring at you my granddaughter was in the Elevator and some lady just started touching my My granddaughter is hair making her feel very Uncomfortable. It was so many things I have a list it goes on and on. If you are certain race it's a lovely place because it's ruled by majority Asians so everything dance and Bible study is geared only for Asians even the social workers on site are Asian so I didn't feel comfortable with complaints. I did complain about a man and woman in my room at two in the afternoon in my bedroom when I was woken up from a nap good thing I was dressed. I was unpacking written up because I had boxes by closet. I wasn't aloud to talk to grandchildren through window because to loud when you have people trucks arriving all day and talking loud outside no peace and quit just the worst experience I've ever had living in the place it's not clean the appliances are cheap to he apartments are like dorms always people walking in halls doors shutting and opening just the worst place they still have plastic base board impossible to keep clean so much space for dust n dirt halls smells from cooking and who knows what else. Just awful they need to tear down rebuild. Some of the cars in parking handicap cost more than apartment. Oh you have to wait to get assigned parking and it's no where near apartment although you are disabled the staff the abled body staff get assigned parking closes to apartments and office when they are not disabled and are young vibrate. Doesn't make sense that a led body people park close and those that disabled have to park so far away. This place is the worst I think if you are Asian it might work because that's the bulk of the tenants and they come first everything is in there language although I don't mind that but get activities everyone can do and it's not exclusive I remember I locked my keys in room you had to call office cause they just give one fob so if u get locked out after 4pm 25 dollar charge. Well this was during dance class all Asian and I ask to use someone phone to call office as I had gotten locked out no one would allow me to use there phone so I walked to office called from there as it was after hours I must of paid a total of 75-100 in lock out fees. Just a mess well good luck if you pick this place if you are not over 80 and Asian I wouldn't dare although the place served it's purpose and I tried to assimilate until they staff and some residents let me know I was not wanted. I was the only person to ever receive a tow sticker on my car and that's after they ask what car I had mind you I'm disabled and had no place close to park so I parked in numbered staff I told you I have a list and also had a community advocate go with me to a meeting he thought the same thing they were full of it there was no reason for a man and woman staff or not to be in my bedroom. First night at my new place after leaving there I slept like a baby.

My parents moved here summer of 2024 & it's been nothing but wonderful from the start…read more From the staff, dining & all the fun outings, my parents are having a blast :-) I'm so happy this place provides all of their needs...they are certainly in good hands.

My mom has been staying with Chateau Cupertino for a number of years. Her experience has been…read morewonderful so far. I wish she would taken advantages of the various activities organized by Chateau Cupertino more. On the occassions she participated, the experiences have been wonderful. The manager, Maria, is an angel. She personally takes notes of which residents need special attention. I trust her and the team to take good care of mom during her stay.

My father was only at Pacific Gardens for a short time before he passed, but I'm very impressed…read morewhat what I saw in the time he was there. The caretakers were conscientious and caring, the food was much better than his prior facility, his room was light, airy, and clean, and the MedTechs were really on top of things. The variety of activities each day was very impressive. I wish we'd found PG sooner so he could have enjoyed more time there, but I'm grateful for what he had. I wouldn't hesitate to recommend Pacific Gardens to anyone looking for the next step for a friend or family member.

We visited Pacific Gardens when we were searching for a facility for my grandmother…read more The facility is beautifully appointed, the lobby, dinning are and outdoor areas are lovely. It is a larger facility with two stories and the pricing is tiered based on the occupants needs and is inline with prices for similar facilities in the Bay Area. Residents have private rooms with bathrooms and a small kitchenette. Overall it is a nice facility. However it felt more like a hotel, residents had their doors shut and which is great for seniors who are independent. It did not seem like a place where my grandmother who was going to require hospice level care would get the personalized care we wanted for her. I also felt like the tour was very sales pitch oriented. For us while it was a lovely facility it wasn't the right fit.

They work so hard to take care of the elder ones in our family. We are so fortunate to have people…read morethat do this in our society. I did not feel good putting my father in a "home", but the staff and everyone there is so nice my dad whom had dementia towards the end of his life at 92 really did enjoy his time with them at villa siena!!! I highly recommend this senior care center. My Aunt Marie is at Siena now as well, and she misses her apartment that she loved, but she kept falling there and broke her hip. Then she fell again so we who weren't near her town needed to place her. She has good insurance so she was able to get in. She misses her apartment of course but she is safer now and loves reading scripture as well as many books they have in multiple libraries on site at Siena! This place just is one of the better places.

If you need an assisted living facility for your loved one, I can think of no better place than…read moreVilla Siena. My mom has been a resident here for 8-years and she loves it. The staff is OUTSTANDING. they truly CARE for all the residents. During the Covid outbreak they did an excellent job keeping the residents safe and healthy. Highly, highly recommend.

This is a residential care home that doubles as a wonderful haven for women needing assistance…read more Emmy Ng is the owner of this amazing home. She is well versed in all areas of geriatric care and I simply am in awe of her devotion to each resident in her wonderful homes. She has created an oasis. I recommend her homes highly. You will not be surprised that she has a wait list. I cannot recommend her homes highly enough - she is a true advocate and friend to her fortunate residents.

(Please read my prior Yelp review, posted 11/24/2015)…read more I want to update my prior review of At Home Senior Living, Emmy Ng, RN, owner/manager, giving it the highest possible rating!!! My mom lived there for the better part of two and a half years, and recently passed away. Everything I wrote in 2015 remained true throughout our stay, once again speaking to the consistency of high-quality care over the years at this home. AHSL is truly unique, clearly and without a doubt the best residential care home you will find. Here are some additional thoughts after our years there. I was advised by a range of people not to move my mom from her then current living situation, and I was scared to do it! But AHSL defies that conventional (and I believe, flawed) wisdom by implementing strategies that make the transition very doable. Emmy had a variety of ideas for improving medications, diet, social interactions, etc. that gave my mom a real lift after the move. And as my mom aged, Emmy and her staff adjusted and responded to my mom's declining abilities with smart personal care strategies and joyful, customized events, so that my mom continued to feel part of the community in very special ways. This is the "icing on the cake" type of care that elevates this home above other options. It meant that my mom felt included and worthwhile, the key to her happiness during her elder years. Emmy is an excellent communicator. She uses email, texting, phone, and of course in-person discussion to keep her families (and their health care providers) fully informed. I live locally, but I talked with family members who lived as far away as Washington State and they were so complimentary about this aspect of AHSL. Emmy answered all of my inquiries, followed up on issues, and kept me plugged in to my mom's care. I always felt Emmy's expert presence, even when she wasn't in the building! This was SO important to me, particularly after struggling with the dismal communication at assisted living and skilled nursing facilities. While Emmy can't guarantee that her residents will not need hospitalization and/or skilled nursing, I figured that our best chance of avoiding the stress and deficiencies of those institutions would be At Home, and I am thrilled to report that such was the case. My mom was able to remain in place when the rapid decline came at the end, sleeping comfortably in her own bed, with the expert support of Emmy, her amazingly thoughtful staff, Dr. David Jones at the helm, with hospice nurses, and me by my mom's side. As sad as I felt that final day, a nearly 100 year life doesn't wind down any better than that. I know how challenging this responsibility can be, and I wish everyone out there the best possible outcome for your own loved ones, and for yourself! I consider moving my mom to At Home Senior Living the best decision I made for her, bar none!!!

My elderly parents have just made the transition from the home they lived in since 1973 to Sunny…read moreView. As you can imagine it was a complex choice, with many emotions involved. Thank you so much Judy Jackson! You can't know how pleased AND impressed I am that you were able to make this happen in such a time crunch!!! You and your staff have made them feel so welcome and, in fact, so relieved that they are now getting so much support and social interaction that they had become hungry for. Five stars for you! This is a wonderful choice for those looking to move to a senior community.

The worst rehabilitation facility I have ever experienced…read more The staff seem to work together against you rather than with you, and I rarely receive clear answers when something happens. At times, it feels as though they are trying to hide what is really going on instead of being transparent with the family. This facility has gone seriously downhill, and I feel terrible for anyone who has to depend on it for their recovery. The physical therapy has been inconsistent and, in my opinion, inadequate. My mother walked into this facility and is leaving in a wheelchair, no longer able to walk. That is extremely concerning and heartbreaking for our family. Families should be able to trust that their loved ones are receiving consistent, appropriate care and rehabilitation. Unfortunately, that has not been our experience here.