We moved our parents in about five months ago, and they are so happy - and so are we. They…read moreespecially love the delicious meals created in the dining room by Chef Dan and all the activities throughout the day. Thank you to everyone at The Sinclair for making this transition so easy for our family. Everyone is truly happy here.

This community is in transition and has potential, but it is not currently operating at a five-star…read morelevel. Families should take the time to tour, speak with staff and residents, and carefully evaluate whether it meets their expectations. There appears to be a gap between online reviews and the day-to-day experience. I hope management focuses on improving operations and building genuine trust moving forward.

They often didn't check on my father leaving him ho sit in dirty diapers while he has a wound on…read morehis backside that went septic being how he ended up in there. He contracted COVID while there and they said they would continue PT with him in his room. All they did was come and change him for the day and say that was OT. He was scared and alone at night and they seemed put out by him. He would call me looking for help because they didn't respond to call bells. I was once told they couldn't help him because it was meal time and they were too busy. I could never reach the higher ups they never returned calls and nurses from one shift didn't know what happened in the prior shift. They didn't make an effort to get my dad to eat or participate. If he said no there was no real substitute and he lost so much weight. It might have good ratings but the care is severely subpar.

In the Memory Unit, be prepared to have your loved one put on psych drugs for "agitation". They…read morewill convince you to switch to their recommended general doctor and psychiatrist because they make personal visits to the facility. These doctors prescribed numerous psychiatric drugs despite no history of prior use of such substances. This was very upsetting to me. There are other upsetting things but they are too personal to mention.

My super-active dad (88) has been at The Residences for several months. Director of Community…read moreRelations Nancy Waldman gave us a thorough tour and provided continued feedback until Dad relocated from his Old Bethpage home of 55-plus years. The accommodations are impeccable. Warm, homey and immaculate, The Residences feels like a community. The kind and caring staff provide excellent support and service, from the event coordinators and directors to the wait staff and other helpers. My 8 year old and her friends love to visit. We've enjoyed concerts and dinners with Dad, and he's gone to lectures, movies and other events. Only wish I were 88!

Let me follow up on Michael C's review. I just went to the sales office and viewed the models. I am…read morein "$hell $hock)" Tiny up and down units (under 1,200 sf) no garage, prices 469k and up BEFORE upgrades. Taxes and HOA $15k per year. Lower unit gets a full basement (42k if you want it finished) upper units are a little nicer, vaulted ceilings, private elevator (standard) and a loft area. Small decks with no view unless you have the pool view (for an extra 10k.) I have been looking to downsize for a while now but this place is beyond ridiculous.

I am writing this based on very limited information from a quick drive-by of the construction site…read moreand information provided on the company's website. Having said that, who are these people kidding? Prices starting at $454,000? Anyone who's ever looked at similar construction knows what that means. Add another $50-$100k for "upgrades" for what you want. Taxes estimated at $10 - $11,000 for a community restricted to 62 and older! Seniors who have no kids in schools? Are they serious? As for the units, the stated room dimensions don't look particularly impressive -- and the (current) physical layout of the place appears to involve a lot of exterior stairs. There is no mention of condo fees. In fact, very little information is given. But the bottom line in that this "senior community" seems to have been designed for high-rollers who are willing to pay through the nose to stay near their grandchildren and on the familiar turf of counties that are going bankrupt. Unless some critical factors change at "The Seasons at Seaford" I would just keep driving and pick up some burgers at All American, instead.

Friends that live in Senior Citizens Communities aren't dead yet! Some go out for a drink at my…read morelocal hangout next door! They keep up even at 100 years old. I should be that lucky!! Don't stereotype humans because of their age. Get to know some. You may be surprised what you learn and how much fun you can have!! This community is costly but offers all the services on premises that someone needs to live a full and happy life. It's right in my neighborhood. :-) Adopt a Senior!

So grateful that my mom is at this lovely, lively place. The apartment is light-filled and…read morecomfortable, the staff is great and caring, and the food is better than other reviewers have said. I appreciate Carnegie East and the activities--from Classical music appreciation to Shakespeare to Friday Happy Hour--keep my mom engaged and happy.

This was my first time coming to the Townhouse, they're easily located on Hempstead turnpike. There…read moreis plenty of parking surrounding their property, I was greeted with a warm smile welcoming me from the front desk. The front desk employee was named, Sidi, he made me feel at home instantly. He helped me with my check in process and directed me to the elevator. When I got out of the elevator, I passed other employees, everyone made eye contact, spoke and was willing to assist me with locating my mom's room. This facility was nice, clean and spacious. They have 4 elevators. I observed Staff members interacting with other patients. There is a seating area on unit where you can sit outside of the bedroom but still on unit to visit your loved ones. My mom was admitted on Thursday evening and I saw her on Saturday. Other family members seen her on the previous days. My brother and sister in law meet with the OT and PT on Friday and stated how through their assessments were. They asked a lot of questions to really get to know my mom and her functional abilities prior to admission. When I saw my mom on Sat morning she was nicely groomed, her bed was neatly made and she was positioned comfortably in her bed. Her call bell, remote, cell phone etc... were in reach. The temperature was very comfortable. Her room was huge, very spacious with enough storage space for her clothing and personal items. They also had a nice clean wheelchair with supportive items for her to use. Lots of available pillows for her to use and two nice comfortable chairs for family members to sit. The lunch they served her was meatloaf, mashed potatoes and peas. It looked and smelled good. The staff also took time to check to see how much my mom ate before taking her tray. My mom's CNA checked on my mom often and let us know she was available if we needed anything. I'm very impressed by everything and look forward to working with them! My mom is short term but will be transitioned to long term care. This might be the hidden gem in Long Island. Also, the admission director was exceptional, she helped to make the admission process quick and easy.

OK, So here we go with another facility making their own rules. Go to visit a family member and…read moretold that we have to test for Covid or are not allowed in. I ask for that in writing. Meredith Ritchie tells me its her facility and I don't like it to get the hell out. I seen a roach run across the front desk and a mouse by the elevator. They leave their patients on the toilet and refuse to lift them off. Well I guess a call to the State is warranted. This place is a DUMP anyone who puts their loved one here might as well buy them a plot and headstone because this facility will kill your loved one.

The time to talk was when it was happening. No one was interested or contacted me personally…read more Frankly the rote reply to a public post, further putting the onus on me to contact you, is exactly the type of poor management and lack of caring I have already experienced. I would think you would have at least been interested in review protocols to avoid a situation like this in the future for your other residents. I guess not.

No nurse distributing meds also giving wrong meds to several people. I can't recommend this place.read more

Heard great things about this place. While I have had no personal contact, it is highly recommended…read moreand highly regarded for excellent service, facilities and activities. If I did have a need I would definitely be in contact.

Incredible place-- my mother is happier here than she has been in years. Wonderful, caring staff…read morewho are authentically dedicated to the residents' wellbeing and dignity. Residents are treated like whole people. Impeccably clean, warm, inviting. This place is all about health and heart. A real gem.

NEGATIVE STARS BEWARE…read more Absolutely no compassion or empathy for anyone who has difficult behaviors. No support for the family, zero guidance. The social worker is extremely unprofessional and had the nerve to talk to me after hours intoxicated and tell me how bad my loved one was. But where else was she going to go. She would get upset with my LO and treat her like a child. Never once did they help me find another placement. They would just send her to the hospital to get a psyc evaluation. I stayed because I was scared and didn't know where else to go etc. I should have moved my LO out after she was beaten up by her roommate when the facility knew they weren't getting along. I felt helpless. I thought this was our life now. They never sent my LO to the hospital for that. I thankfully found a new place that is so nice and respectful and helpful. I would never recommend Amber Court in Westbury.

My mother went there about a month ago and is very unhappy…read more The place could use a facelift, but that's secondary to other issues. They ran out of hot dinner food and gave her a baloney sandwich in place! Some staff don't seem to care at all, one even telling her that she was on break, and couldn't open her room door to assist her, as she's wheelchair bound. They accept enhanced Medicaid, which is why she's there ( she's 95 ). " recreation" is a joke. Residents sleeping with a tv on... not much else going on in the room. Anybody can just walk in to the place without having to say where they are going..... they have a face recognition machine, but don't use it. My opinion, is that this particular facility,leaves a lot to be desired. I mean, running out of dinner food??