They often didn't check on my father leaving him ho sit in dirty diapers while he has a wound on…read morehis backside that went septic being how he ended up in there. He contracted COVID while there and they said they would continue PT with him in his room. All they did was come and change him for the day and say that was OT. He was scared and alone at night and they seemed put out by him. He would call me looking for help because they didn't respond to call bells. I was once told they couldn't help him because it was meal time and they were too busy. I could never reach the higher ups they never returned calls and nurses from one shift didn't know what happened in the prior shift. They didn't make an effort to get my dad to eat or participate. If he said no there was no real substitute and he lost so much weight. It might have good ratings but the care is severely subpar.

In the Memory Unit, be prepared to have your loved one put on psych drugs for "agitation". They…read morewill convince you to switch to their recommended general doctor and psychiatrist because they make personal visits to the facility. These doctors prescribed numerous psychiatric drugs despite no history of prior use of such substances. This was very upsetting to me. There are other upsetting things but they are too personal to mention.

My Dad lived at the Atria for several years. His rent went up at least 10% a year (although…read morethey'll told us it will only go up about 3%a year) until he was paying over $14,000 a MONTH for an apartment with once a week housekeeping. Because it is only for independent living, if you need assisted living, you either have to move out or hire your own aides, which costs several thousand more a month. For about half the price of rent at the Atria, you can move into assisted living. The Atria is crazy expensive for what you are getting. The staff is really great, there are many planned activities, and physically, the Atria is beautiful. They spend a fortune on landscaping, making it look impressive. But looks can be deceiving. I gave it a 2 star rating because, for the money it will cost you to live there, it's a total rip-off. The quality of the food they serve is mediocre at best. For what their residents pay to live there, they should be serving USDA Prime instead of low quality, ungraded, meats. You could stay at a 5 star resort for much less than the Atria costs, and get a lot more for your money.

This place could be awesome. There are many opportunities here to make this an outstanding place…read morefor the greatest generation. Sadly, they fall short, it is unremarkable in many ways.

I don't understand the negative reviews. We've had my very elderly parents in another rehab and…read moreSands Point far and our experience far and away exceeded our expectations-- from the time they were admitted to the day they left--A shout out to Ava and Christina the social workers-but the 2 nursing stations for my mom and dad ran efficiently and responded to our calls/concerns. PT people were amazing. Yes there were glitches, but on the whole we found the place to be well run, well intentioned and a caring staff.

Very nice staff, communicative and very helpful with any questions or concerns that I had.read more

Mother in law treated with total and utter disreguard with her contractual requirements/agreements…read morewith this company. My 93 year old mother in law informed via phone while she was on a leave of absents from her assited living facility that the private room that she had signed up for was going semi private and she would have a roomate when she returned from sitting bedside from her 92 year old husband who fell and broke his hip in another facility owned by this company. THIS incident would be a minus 5 Stars if that option was available.

This agency is the worse. My mom was getting services at home, initially everything was fine, they…read morewould call to set up appts. would call before arrival time but that was short lived. They would then show up without a scheduled appt. not calling in advance, showing up once and told my mom that she had to see them, or not keeping appts. I've tried several times to speak with a supervisor or manager but to no avail. I've also asked that my mom's case be closed also to no avail. These people are so unprofessional and I no longer want anything to do with them. Also don't waste your time trying to contact them because no one will answer. Stay away from this agency, NOT GOOD!!

I wouldn't recommend any of the Essen clinics not even to my worse enemy! Their so call help center…read moreshouldn't be help center because they can't do anything for you. Especially when it comes to refills. RUN DO NOT STOP !!! They used to be a good clinic. RUN, RUN!!!!

Executive Home Care is outstanding. Wendy does s great job and really cares.read more

From the owner: Executive Home Care of Great Neck, NY provides compassionate, quality home care services to our…read moreclients so that they can remain safe and independent in the comfort of their own home. Our registered Nurses identify specific needs of each client and design a customized plan of Care to enhance quality of life for the client and family. These home care services range from companion care and personal care to 24/7 and Live-In care, skilled nursing services, and more. Executive Home Care of Great Neck, NY has provided compassionate quality in-home care services to our clients so they can remain safe and independent in the comfort of their own homes.

Inovelio Home Care brought the necessary, We needed care to my family, we love our Aunt and you've…read morerenewed her life and uplifted our spirit, real excellent job beyond ordinary, God bless you

From the owner: We at Inovelio Home Care are a highly-qualified team of experienced and compassionate caregivers,…read morededicated to providing superb and exceptional personal home care services to both the elderly, physically-challenged and your precious newborn.