Took a big group (aged 6 to 63) in three boats last evening - and EVERYONE had a great time! The…read moreonline reservations were easy, the check in and orientation was fast and efficient. Their boats are clean, spacious and easy to operate. Their orientation was easy to follow but covered all of the essential information and was easy to remember. The route is limited to the estuary between Alameda and Oakland but it was fun and the views were fab. A great way to celebrate on the water - we loved it and cannot wait to return. Book yours today- and you can thank me later!

We did a 2 hour boat party to celebrate our friend's birthday on Bae Boats and it was an absolute…read moreblast! Nico was our host who was very thorough on how to drive the boat, safety, places we could visit and helped us to navigate our way back to the dock. We were able to play and jam out to music and enjoy a beautiful day on the water in Sausalito. Would 10/10 recommend!

Everything about Marquis Charters was first class. Captain Dave has EXCELLENT communication…read morethrough the planning, and the voyage. The crew were all friendly and real pros as well. When we charter again in the SF Bay, we will defintely use Captain Dave and Marquis Charters again!!

Marquis Charters was the best experience of our trip. The owner and the crew were professional,…read moreexperienced and so knowledgeable. We will never forget our sail and we have Marquis Charters to thank!

Excellent customer service! My grandson is learning how to fish. His reel needed more line…read more We were referred to West Marine. They quickly changed out his reel and gave him pointers on where to fish. Here's where the story gets better: That afternoon my grandson tried to cast and his line became a complete tangle. We went back to West Marine and were helped once again by Thai. He proceeded to very patiently untangle and restring the line. He tested it and once again gave my grandson instructions on how to prevent line tangles, how to fix, how to do test drops. I am truly thankful and impressed by how well we were treated at West Marine. Thank you Thai for your outstanding customer service.

This review is for the outstanding customer service provided by Leparish at the Alameda West Marine…read morelocation. I was trying to place an order for my employer online, and the order kept getting rejected for some unknown reason. When I tried calling the corporate customer service number, the message informed me there is no help available over the phone, and to use their chat feature instead. I tried the chat feature, and the agent told me to try the transaction again. I did, and again the order did not process successfully. I thought I'd try my luck with speaking with someone at the local store, so I called the Alameda location and was lucky enough to get Leparish on the phone. He diligently worked on troubleshooting with me, confirmed there was indeed some issue with the payment processing, and instead of waiting on corporate to hopefully resolve it, he went ahead and packed up the items I needed right there at the store himself, and scheduled a shipment to my employer. He made sure I had all the pertinent order information I needed in my inbox before I got off the phone. He was helpful, patient, and courteous. Customer service like this is a rarity these days. Huge kudos to Leparish, thank you so much for your help in resolving a frustrating situation. This is what great service looks like. West Marine, fix your ordering issues, and give this man a raise!

If you're looking for a cheap and fun thing to do with a group of friends, Boating at Lake Merritt…read moreis it! My friends and I decided to come here and rent two rowboats for a nice day out on the lake. There is a deposit for each boat and we paid the non resident fee to boat. We grabbed our life jackets and we were off! We enjoyed sights all over the lake... the bird sanctuary was super cool and you can see the birds take off. We broke our paddle on the rowboat by rowing a little too hard, but the staff was so nice and gave us a new paddle. We all had so much fun learning to row and being in the water. I would definitely recommend this place!

Very beautiful location and venue , enjoyed celebrating a friends birthday . Nice kitchen and space…read morefor special events, plenty of parking. Location can be tricky for Uber and Lyfts .

A more prompt response to a potential internet booking. Disappointed in no reply to my request for…read morebooking a sail for four.

Had such an amazing time with Untethered! got to see all parts of the bay and more Awesome…read morehospitality as well!

We took an evening cruise and the yacht is beautifully appointed. It has a large upper deck and…read morethere were 30 guests and plenty of room for everyone. It was lovely and elegant and the staff were fantastic! Thanks to Capt. John and crew for a wonderful evening.

Went out aboard "Hotel California" and participated in the Estuary Lighted Boat Parade last night…read more Great fun and the boat, owner and crew couldn't have been more friendly and professional. Excellent time was had by all.

How organized thing are here. I ask for something, and they point the way. Everything "Boating" and…read more"Sailing," right where you can get at it. Surfers, swimmers, SCUBA divers, captains, owners, crew, and even people primarily dockside should visit this place. If you want to save some money, bring your shopping list here to obtain what you can. I really didn't need to buy brand new rope. You might not need to be so spendie. Replacing the wrong anchor might go smoothly if you find one you like. There are even nautical decorations for the home or boat house. Ample parking on the property. Anything heave can be loaded conveniently near the main entrance, which faces the parking lot

You never know what fun stuff you'll find. Almost always have what you need in a jam. Super…read morefriendly staff. Fair prices on slightly used boat stuff. They have really gone up a notch organizing the place. We need more stores like this.

Adorable little boardsports store right on the beach with everything you need to get started on…read morekite sailing. They sail everything from boards to suits to accessories. They also can arrange for lessons and instructors. There selection of windsurfing gear is excellent. And they can order anything you need and have it in their shop ready for you next time you come out. The staff is super knowledgeable and friendly. Highly recommend starting off with a string of 2-3 two hour kitesurfing lessons if you want to learn. That will give you a feel as to whether kitesurfing is right for you. I also tried a wing foil lesson - what a blast! Parking is so easy. There's a huge lot next to this place on the beach. Highly recommend!

Boardsports California is awesome! They rent out all kinds of water fun -- paddleboards,…read morewindsurfing gear, kayaks, and more. Met the really nice folks here who works here, super friendly and helpful. The shop is located right on the beachfront, which makes it super convenient to get out on the water right away. Very dog friendly. Highly recommend!

Marina Village was a great home for my sailboat. The facilities are clean and well kept, and I felt…read morecomfortable and safe there. I'd happily recommend it. A big thank-you to Sandra, Jaria and Sabrina in particular. I recently sold my boat, and the transfer turned into a bit of a headache. They were kind and patient with me through the whole thing, and kept helping even after the sale. They just sent me a check for money they were able to recover on my behalf. I really appreciate them sticking with it and getting that sorted out. When I get my next boat, I plan to keep it here again. Thanks so much, you three!

Very Sad to see what has happened to Marina Village Yacht harbor. Had our boat there for many…read moreyears until we no longer felt safe. It was once a great place with a wonderful Harbormaster who monitored everything. Suddenly with the changes, Harbormaster left, prices went up, security went down. Someone kept coming onto our boat when we were not there. Lots of problems. We finally left.

Based on my personal experience with three shops since COVID, this is the best OB shop in the Bay…read moreArea. Brian is great, he fixed issues that no one could identify, including a Yamaha software glitch that kept my engine from raising the lower unit out of the water. Their backlog is long, but it is a testament to how good they are!

Bad non-responsive customer service. Promises go unkept at this place. Don't waste your time or…read moremoney. You've been warned.