The response time of the person in charge was slow almost to the point of annoyance... like after…read moremany messages you would get a response. Super unorganized, kept changing our delivery date... They have a strange policy to ask for the client's cc's cvv number. We found that to be super sus and informed the lady that we'd be at your store to pay. When we went across town to pay she wasn't available and the lady at the reception couldn't speak a word of English... it was basically super cumbersome for cleaning of one item...We did however appreciate them for trying to resolve the issue with our trouser.

All Fresh Laundry was amazing with their communication, their ability to pick up my laundry and…read more get it back to me. Everything was perfectly folded and perfectly done. Amazing to have a local laundry place that can pick up, deliver and do a nice job at a reasonable price! Highly recommend.

Machines work well. The place is very clean and the people who run it are very nice. I use it for…read moremy dry cleaning and my weekly laundry.

I love, love, love the ladies who run this. I never thought I'd say I like to do laundry, but here…read moreI do! They remember everyone, service is incredible, and laundry drop off services are done in a timely and incredible fashion. Cannot recommend them enough!

Their operation hours may be wrong. It states online that they are open on Sundays from 10 am-4 pm…read more(this was the primary reason I decided to visit their business because most cleaners/ tailors are closed on Sundays). Sunday morning, I arrived at 10:06 am with hopes to get a dress altered. The gate was still down when I arrived. I decided to wait a little bit in case the staff was running late or something. While I waited, I called the number listed on their storefront to verify if someone was on their way or if I was waiting for no reason. No one answered--the call just rang a handful of time and ended with a voicemail box message. I waited until 10:22 am when I decided to call it quits. Had I known they weren't open, I would've just waited until Monday to go to my local cleaners for the job instead of wasting a trip.

My go-to for simple alterations! Clothes are usually ready within a week or less and they're always…read moreso kind and helpful :)

The Cleaners work quite well. Comfortable seat…read more The employee isn't that friendly. It isn't hard to do it myself. '_'

Great laundromat. Has a back yard area with benches that's opened up when the weather's nice. Not…read morefancy, but nice to have for sure... especially since I bring my kiddo with me to do the laundry. They don't have many seats near the machines, but a lot of folks stand near the machines anyway, so if you want to sit and read a book and don't wash your clothes during a busy time you can typically find a seat. Only downside- I've tried getting my dry cleaning done there in the past, and stuff wasn't really clean when I got it back. Solution? Go somewhere else for your dry cleaning needs, and problem solved!

First off appreciate the fact that I've been so enthused by my time laundering at this place that I…read moream reviewing a laundromat. I've done 4 washes in the afternoon/evening and it is never crowded, usually empty. It's not hot, muggy, or nasty smelling like other places. There are tables and chairs so I can study aka bejeweled my way through my wash. The washers are also INDUSTRIAL. I can stuff them full and they are crystal clean coming out. 28 min for wash and a heavy load can usually dry I'm 40-45 min. The washers are $4.50, $6, and $8 as size. I believe it was 35 cents per 8 min of dry. Also go in the weekday and it will be empty, crowded on weekends *I originally gave this place 5 stars, but it says on their flier on yelp that it will be open until midnight every night, but I went at 9:30 pm the other night and it was closed. Here is a photo of their actual hours posted on their door.

When I was staying in East Harlem, this laundromat was very convenient to get to and had plenty of…read moreavailable machines regardless of time of day. You buy a laundry card from a machine, which requires $3 in cash. Then you just load cash onto the card through the same machine. Prices vary depending on the size of the washer; I believe the smallest washer was in the $2-3 range for one wash. The dryers are all massive, and you pay for the dryers per dry cycle, which I believe was 35 cents a cycle (either way, not even $1). There is also a wash and fold / same-day pickup service available.

My Gymshark leggings tore because of my thick thighs, and he fixed them in seconds. Super happy…read morewith how it turned out! I'm not from the area and let him know I needed it done quickly--great results with amazing efficiency. 10/10!

Strap to leather bag bled all over my custom-made suit jackets. Everyone thought they were ruined…read more Took a chance, took it here and voila! Great job.

I've been coming here for over 10 years and the service has been consistently great! ALSO-The…read morequality of work the tailor does is top tier. This store's rate is very fair and the quality of the work done really is worth every penny--If anything, i would still pay more for the tailoring work if they raised their prices (because they are that good).

i've been going here for about 10 years as i only like dry cleaners that have their own in house…read moreoperation opposed to sending it away to some giant dry cleaning plant. My stuff never gets lost and they always always always do a good job! If you invest a lot into your wardrobe like I do, do yourself a favor and goto these ppl! they're really the best in the neighborhood. It's always crowded there, i'm surprised no one else has left a review. TIP: if you pay cash the day you drop off your dry cleaning (non fur, leather), you get a discount :)

A convenient neighborhood spot with lovely staff! It is however one of the only neighborhood spots…read moreso it's best to go during off hours.

I love Sparkle! For…read morean affordable price, I get weeks of laundry done regularly, along with my bedding. After I drop my items off, everything is folded perfectly and smelling like heaven within a few short business days. I bring my aunt's laundry here as well, and the Sparkle employees very carefully wash and air dry her most cherished blouses and church dresses. The people who work here obviously have great respect for their customers. I will be a regular customer forever!

I've used Mulan for the free pickup and delivery. My clothes have always been returned clean and…read moresmelling nicely. Mulan is also one of the cheaper laundry places I've found on the UES -- and they walk up to my fifth floor walk up. I've never been to the on-site laundry premises but the men who pick up and deliver the laundry are fine. Not super friendly but that's not a problem for me.

Amazing service. Under new ownership, and it shows. Decent prices for the area. Employees are very…read morefriendly and helpful.

I usually don't use laundry services because I'd rather just go myself. In this case I decided to…read moreuse a laundry service because I am a single mom to an infant, I live in a walk up and I had an 80 pound bag of laundry. I called this service and they arrived on time and everything seemed to be okay. They were due to arrive and drop off my clothes by 1pm the latest. I waited in my house while checking my buzzer system camera periodically for them. 1pm came, no laundry. Then by 2pm I received an email asking me to rate my service. I realized that I would only receive such email AFTER my clothes were dropped off. But I received no clothes. Now i'm panicking and calling them asking where my clothes were. The lady who does the drop off and pick up and washes the clothes couldn't give me an answer. I was literally IN TEARS because ALL of my infants summer clothes were in that bag and most of mine too. Now I'm thinking my clothes are gone forever. The lady proceeded to tell me she dropped my clothes off and K wasn't home. I explained to her I've been home all day and that the building located next door to mine is identical to my building. I asked her to please come back and double check that she didn't drop it off at someone else's home in the next building. She said she wasn't crazy, she made no mistake and called me a liar. She then told me she would call the police and have them come to my home and she would meet me there with them. I agreed because at that point I just wanted my babies clothes. Those were thousands of dollars worth of clothes! Fast forward, I go to wait outside for the lady and the police and no one ever shows up. I called her back and I got yelled at for "inconveniencing her". I had to wait on my stoop for 30 minutes with my sleeping 10 month old in my arms in the heat. A lady just so happens to walk past my building & tells me that she lives in the next building and there's a bag if clothes blocking her door. Would I happen to know who lived in my building (my apartment) I had to thank GOD AND JESUS that my clothes were found. I had to go in her building, sleeping baby in my arm and carry an 80 pound bag of laundry back down her steps and then back up my steps and in my house with my daughter in my arms. I cried THE ENTIRE way. I called the laundry lady back to tell her that she delivered to the wrong building and they sent my calls to voicemail. I told her I need a refund for my inconvenience because even if she would of came back and helped le find my clothes I would of at least been okay with that because human error occurs. But they did not care and they had nasty attitudes the entire time. And to make things worse she called me a scammer and a liar and denied my refund and questioned ME about HER mistake. I will NEVER use this service again. They are disgusting and rude and she is convinced that she doesn't make delivery errors so God forbid she looses your clothes? Not only will she not help but she also won't refund you. Smh