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    Atlock Flower Farm

    4.5 (2 reviews)

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    5 years ago

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    Truesdale Nursery

    Truesdale Nursery

    3.2(18 reviews)
    8.7 mi
    •$$$

    Any business that treats a potential customer like they're doing them a favor truly isn't worth it…read more The new owner came to my house, sent a proposal for a minimum of five trees - which I agreed to - and scheduled delivery/installation for the end of the week. I even took two days off (Thursday & Friday) to accommodate their arrival. He never showed. No call. No email. Nothing. Only after I reached out did I get a half-baked apology and a promise for "next week." Once bitten, twice shy - I didn't rearrange my schedule again. And surprise, surprise... he didn't show then either. After multiple calls and multiple trips back to their nursery, I finally decided to walk away. I genuinely wanted to support a local business, especially since I'd heard good things back when the old owner and James' father ran the place. Whatever this new operation is, it's not that. The scheduling is loose, vague, and entirely for their convenience, with zero regard for the customer's time. And when they don't meet even their own open-ended commitments, there's still no remorse - almost as if avoiding accountability is the business model. Must be nice to be handed something instead of having to build it from the ground up. Given the other reviews I'm now seeing, I may have dodged a bullet. Good riddance, Truesdale.

    I am a Warren resident who recently purchased (8) Leyland Cypress trees from Truesdale Nursery to…read moreenhance my property's greenery. Unfortunately, this purchase turned into a nightmare, leaving me out of pocket and disappointed. Despite paying an outrageous $1,324 on April 6th for what I was assured were top-grade, healthy trees, the reality was different. The trees were delivered on April 10th and by the end of the month, four of the eight trees were already showing distress, with yellowing foliage and clear signs of unhealthiness. Concerned, on May 3rd, I contacted Truesdale Nursery for assistance, providing pictures of the four unhealthy trees. They inquired about my watering schedule, soil moisture, and adherence to planting instructions, to which I confirmed compliance. Despite reducing watering as they had recommended, by May 9th, the trees had only worsened and were slowly dying. Requesting a refund or replacement seemed like a reasonable request given the circumstances, but the owner's response was dismissive and infuriating. He had suggested that I had not watered the trees properly, despite my meticulous adherence to their planting and care instructions. I mentioned to them I have a total of (32) Leyland Cypress trees, (24) of them are from various nurseries, all of which were planted and watered the same way and are thriving. Despite my evidence of proper care and experience, they blamed me, refusing any responsibility or refund, citing a lack of guarantee on their plants. Their lack of accountability is utterly appalling, this is not a reputable or trustworthy business model. It is disheartening to see a local business prioritize profit over customer satisfaction and integrity. Losing $662 on four sickly trees is disappointing, as was the loss of trust and confidence I once had in Truesdale Nursery. Their exorbitant prices are unjustifiable, especially when compared to other nurseries in the area offering healthier specimens at a fraction of the cost (typical cost is $99/tree). I had hoped to continue supporting Truesdale Nursery in the future, but their blatant disregard for customer concerns has completely soured my opinion of them. Based on my experience, I would recommend saving yourself the trouble and avoiding Truesdale Nursery. Explore alternative local nurseries in your area and other sources such as Home Depot or online sites such as Fast-Growing-Trees. Not only will you find healthier plants but also a money-back guarantee on what you are purchasing. Truesdale Nursery's lack of integrity and accountability makes them unworthy of your time and hard-earned money.

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    Truesdale Nursery
    Truesdale Nursery
    Truesdale Nursery

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    Rutgers Landscape & Nursery - Good Roots Cafe and eatery with an outdoor twist!

    Rutgers Landscape & Nursery

    3.2(38 reviews)
    17.1 mi
    •$$

    From start to finish, the entire experience with Rutgers Nursery is perfectly managed. The moment…read moreyou walk in, you are greeted by an outstanding team from the cashiers, landscape architects, and plant specialists to the scheduling and installation staff. Everyone works together to create an exceptional customer experience. In my case, I had the pleasure of working with Mark this year whose art and design background truly shines through. He expertly guided me through the design process, helping personalize my selections to ensure my vision came to life beautifully. His creativity, patience, and knowledge made the process enjoyable and stress-free. Chris, the manager, is always willing to step in and help support your choices and offer guidance especially for picky customers like me who sometimes struggle to make final decisions! His professionalism and customer first attitude never go unnoticed. Lucy, who handles scheduling, is always so friendly, pleasant, and accommodating. She makes coordinating installations easy and seamless. And finally, Salvador, the installer, continues to amaze me with his professionalism, attention to detail, and outstanding final results. Every project looks polished and beautifully executed. I also want to recognize the amazing team that leads the events and workshops including Ashley "Spice Girl", Caroline, and the wonderful red-headed team member (Cortney?)whose name I unfortunately forgot. They always create fun, informative, and engaging events that are well worth attending. It's a fantastic value and such an enjoyable way to spend an afternoon. My hats off to the entire Rutgers Nursery team for consistently delivering excellence, professionalism quality plants , creativity, and outstanding customer service. I highly recommend them!

    We've gotten a patio with plantings and two shade trees through Rutgers. They are a little more…read moreexpensive than their competitors which we knew, but we loved the whole experience of the design and thought they were very professional. The reason why I wouldn't recommend this company is the quality of their support is subpar. Many of the plantings died within the first year even though they get watered daily. The trees don't grow, whereas trees we bought from other landscaping companies in the area are already taller than our house. The patio has loose pavers and the low voltage lighting doesn't work everywhere. Some lights work, others don't. When I asked about the lights, they said it's a supplier issue from China, however they've installed other patios in our neighborhood with lights. I guess it's only a supplier issue for warranty issues and not new installs. The issue with the loose pavers however is the reason I'm writing this review. When I called to asked them to come out and take a look, they told me they can't take support calls like this over the phone instead I would need to email them. I don't understand how a company that I paid thousands of dollars to for a patio won't talk to me on the phone. I now have to wait days for a reply via email. Ridiculous Also, they are going to reply to this review asking me to call them and speak to management. That's a waste of time as when I call the person on the phone will say "send us an email". Terrible.

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    Rutgers Landscape & Nursery - Welcome Urbane Tea and Coffee as they host our Cafe in New Jersey.  Treat yourself to their excellent coffees, teas, snacks a

    Welcome Urbane Tea and Coffee as they host our Cafe in New Jersey. Treat yourself to their excellent coffees, teas, snacks a

    Rutgers Landscape & Nursery - Cracking border and sand getting washed out.

    Cracking border and sand getting washed out.

    Rutgers Landscape & Nursery - Steps to a beautiful garden

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    Steps to a beautiful garden

    America's Florist & Gifts - Yes we can. Bring us your special container and we will be more than happy to fill it with flowers.

    America's Florist & Gifts

    3.1(30 reviews)
    2.4 mi
    •$$$

    If I could give less than 1 star I would. So disappointed! Have worked with this florist for…read moreyears and had never been as disappointed as I am now. Only once prior was a mistake made, and they remedied the issue quickly. NOT this time! We ordered flowers as a nice gesture to our son's new in-laws. The day after they should have been received I called to raise concern and ask for help. I left a message-- nothing obnoxious-- just asked they call me to help me. Five messages and two and half weeks later-- still no response and no help! Have they closed the business? My credit card was charged and I received a confirming email, but no flowers were ever delivered! So disappointed. The lack of value in customer service just makes this even worse!

    We ordered Tribute Standing Spray that has to include 12 white roses, 10 lilies, some carnations…read moreand arranged with beautiful palm fronds and lush greens accented by white satin ribbon. Instead we got cheapy flowers, only few lilies, awful palm leaves and no roses (not even 1), no white satin ribbon!@!! Seriously? We placed order online from different state because we could attend the funeral, so America's Florist in Bound Brook took advantage of it and made standing spray from cheap flowers without roses, not even one (!) ugh!!! Compare pictures what was ordered and what they made. I feel robbed. PLEASE AVOID SERVICE IF YOU CAN!!! Don't pay for what is not promised!!! Learn my lesson!!!

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    America's Florist & Gifts - Another beautiful bride with lovely flowers.

    Another beautiful bride with lovely flowers.

    America's Florist & Gifts - All different kinds of containers, flowers and colors. You choose, we deliver.

    All different kinds of containers, flowers and colors. You choose, we deliver.

    America's Florist & Gifts - Have you ordered your Mother's Day flowers?

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    Have you ordered your Mother's Day flowers?

    Atlock Flower Farm - gardening - Updated October 2026

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