I had a retirement party there 6/14/2026. At first it seemed perfect! Miriam is in fact easy to…read morecommunicate with. The only glitch is that she said the hall could accommodate a DJ. It cannot! Had I known, I would have booked somewhere else. She excuses this by saying "I told the DJ, he had too much equipment and he was going to trip the breaker" When I booked she never told me there were any equipment restrictions. This particular DJ has been doing this for 15 years and has never had any problems at other venues. The hall is not set up to have DJ's. If you don't want a DJ you might be okay except that was not the only problem. So as we were getting sporadic music, the lights begin to flicker. Unfortunately that night there was a rain storm. As a consequence my guests begin to feel a mist of water falling from the ceiling. Then water came pouring down from every airconditioning vent. Many of my guests were getting wet and had to find other places to sit. Water begin to come in from all the doorway exits and wetting the floor. some of my guests begin moping up the floor as it was dangerous and slippery. The jumping balloon where the kids were playing was also getting wet from a vent right above it If you walked around behind the jumping balloon you could see the electrical connections to the jumping balloon were also getting saturated with water. Of course, it was turned off eliminating the fun for the kids. I had bought a pastry cart and had been promised coffee availability but both coffee makers were not working because the breaker had been tripped because there was too much electrical currency that could not be accommodated by the circuit breaker. I was embarrassed at having booked such a low class faulty hall. Had I known of course would not have booked this place. When Miriam left she neglected to tell me that Paz Quintana was supposed to stay there. It didn't matter cause he was not there anyway and when he did show up, he couldn't do anything. He was no help. Its too late for me but I am concerned about future DJ and jumping balloon parties there because it cannot handle the electrical needs for that and Miriam did not indicate she was going to cease them until this was fixed. The way it is right now it is a dangerous hazard. I am afraid for the public and embarrassed for myself.

Simple yet satisfying! I love this place! The place is clean and Ms Miriam is super easy to…read morecommunicate with.

The venue itself is gorgeous for smaller parties…read more The point of contact is Maribel she is very helpful. With that being said she is not a planner or coordinator. If you want your party to be flawless I highly highly recommend you hire a planner. Someone that will be on top of everything so nothing gets overlooked. During my ceremony the microphone did not work. Maribel informed me she had asked the groom and officiant to check that the mic was working. I don't believe these duties should be assigned to them specially the groom as he is busy with so many other things the day of the wedding. During the reception we ran out of food. We are still trying to figure out how this happened as additional plates were ordered. I did tell Maribel I would've appreciated if someone notified me so I could've apologized to the guests that didn't receive plates. During the dance I had brought in special lights to be passed out. I did tell a couple of workers at least twice that those lights needed to be passed out during the dance. And they were not. Other nuances happened that I tried to communicate and Maribel's response was that as a bride I should've known and that it was poor planning from my behave. Which maybe it was but also this was my first time getting married so there is no way I could've know and I trusted them since they claim to have events every weekend. And also as a client that is not what I expect to hear. Overall, I think the team tries their best but i do feel communication could've been better. Also, please save yourself the trouble and hire a planner to overlook everything because things will be missed. I forgot to mention I came in Thursday to set up the venue, I offered to put the place cards in their place for dinner and I was told by the young girl with the glasses that the table clothes were not ready and that she could do that. We came back the next day (Friday) and half of our place cards were missing. I am not saying they lost them but I did offer to put them up myself when none of them were missing. I trusted them since they said they handle 30-40 booking at a time. Maribel said a couple of things were missing and but never reached out to me to clarify.

Recently had our wedding here and it was amazing. A little confusion with the dj with some parts of…read morethe night but overall kept the party going. I would definitely recommend this venue to anyone. They do everything in house the food was delicious all my guest really enjoyed it(chicken plablano) and the cake was perfect as well. They include unlimited beer which was a good selling point. Over we were so happy with the venue and everyone had so much fun. Also the location is amazing right in front of the San Jacinto park downtown. 10/10 would recommend

This review is long over due! I had my wedding Sept. 2018 at Los Portales and had a great…read moreexperience. Oscar was very attentive and went above and beyond to make sure me and my wife were happy. I thought the price we got was competitive considering I called a lot of places. The venue itself was really nice and we got a ton of compliments on it. Everything about the property is really nice and you can tell no stops were made when restoring it. Also, the food was really good and we had the chance to taste what we wanted. Again, I can't stress enough how good of a choice we made when choosing this place for our wedding. The service, aesthetics, food, value and vibe were excellent! I 100% recommend Los Portales!!

While researching wedding venues, my fiancé and I wanted to find a location that had real…read morecharacter. Though other venues may offer many different things, we really fell in love with Los Portales when we, luckily, came across it. The beautiful architecture and open landscaping made for the perfect location and backdrop for our Fall wedding. We also loved, and appreciated, the history and story behind the structure itself. We are not local to the area but working with Oscar leading up to our wedding was extremely easy and left us very care-free. We had regular check-ins with him to ensure everything was progressing as planned. He also offered several helpful suggestions for local retailers that were knowledgable and reliable. Once it go to the week of our wedding, Alvaro was also a great deal of help with finalizing some of those last-minute details. The serving staff were also fantastic. Throughout the evening, they made sure all guests had full glasses and were quick to clear tables when necessary. This was something we were not expecting, resulting in it being a very pleasant surprise. Again, my fiancé (now wife) and I could not have been happier with the beautiful setting that the Los Portales venue provided for our special day. Two suggestions for prospective couples considering having their wedding here: - Request to meet with the day-of coordinator prior to the actual date of your wedding. This will definitely help to ensure they are aware of who each person in the wedding party is and who should be contacted if concerns come up. - Share open communication with the DJ surrounding the songs, or specific music, you'd like to be played.

An outstanding and wonderful experience!!! We threw a baby shower this past Friday and we had the…read moregreatest time ever!!! The owner made it easy going and was very professional with every transaction that took place. We loved the atmosphere and decor was above and beyond our expectations!!! I would recommend this establishment to anyone throwing any type of event or party!!!

Woo hoo! This is my 500th review! Perfecto! We came to this venue recently for a graduation party…read more My friend's daughter graduated from high school. Yay! It's hidden in an older shopping center. Heads up...parking is kind of an issue. We had a hard time finding a space. Overall, the place is spacious and clean everywhere. The tile floors were spotless and best of all...the restroom was immaculate. They only have one restroom. Two would be better but it is what it is. It also has a small kitchen area. I would say this party hall is ideal for about 100 guests to sit comfortably. There's also a large area to dance. Based on their Facebook page, they also offer Zumba classes. The owner also helps with decorating, and even candy bars and cakes. I'm not sure what else she assists with. Would I have a party here? Probably not just because of its location. My family mostly lives on the eastside and I live in the west. If it was closer to me, I would consider it.

I would like to say that Grace Gardens made my big day unforgettable, but I would be lying. It's…read morethe people that work there that make Grace Gardens... Grace Gardens. When you book this venue you create a family you never knew you needed. My wedding coordinator was Maria. She not only put my husband's and my needs first, but was so organized and made the process so seamless. I had noooooo idea what I was doing but she was there to guide me every step of the way. Then you have Benir who is in charge of the food and bakery. My husband was in charge of selecting the food and the cake and they instantly hit it off. She kept the process of selecting the food and cake fun and easy. She designed our cake for us because we had no idea what we wanted it to look like. It was awesome and tasted even better! Last but not least there is Frank, our DJ that helped us by putting everything together from the lights, to the ceremony, to the music. Frank and Maria make the best team. The way the music and the lights made the tent dance and come to life was unforgettable. If I could describe the tent it was as if it was dancing with us. Frank and Maria felt like family and made our wedding so special. Thank you guys for everything. I would say let's do it again, but I only plan on getting married once!

Me and my fiance' booked this venue for our wedding. We booked it about a year in advance and after…read morea few payments I was informed that my grandfather could not make the wedding due to travel restrictions from his declining health. We then decided to cancel the venue and get married closer to where I live so my grandfather could be there. We reached out to the venue instantly. We expressed our understanding that we canceled so we were at their mercy. However, we would appreciate if we could get a portion of our money back for our wedding (not a full refund because again, we understand how these things work). They aggressively said no and went on a tangent. Now if we canceled a month before the wedding, I would be more forgiving of this behavior. However, we canceled almost a year out and they refuse to show any decency for our situation. Life deals bad cards sometimes and it's unfortunate that we were forced to cancel but it's saddening to know that there are people out there that can take so much money from a young couple that's fallen on hard times and not think twice about it. We don't have much. A small refund would have helped immensely. TLDR: If you book with this venue. Don't do it too far out because if something bad happens and you have to cancel, you will not be met with grace. No matter how far out your cancelation is..

This place is totally magical if you're lucky enough to get tickets to one of their shows, be…read moreprepared to be immersed in a very relaxing and wonderful entertainment venue they have a full bar and make all kinds of cocktails. They also have hundreds of automated candles lit all over the place and it casts a beautiful, lovely, relaxing glow. They are all over the stage as well surrounding the performers. It is just beautiful to watch a Quartet play in this beautiful light. This is definitely a very romantic date night.

What a unique venue space that feels so inconspicuous along I-10 in the downtown area, that you…read morewould have no clue otherwise events occurred if you never attended one here yourself. The St. Rogers Depot seems to be a former train station and there is plenty of parking spots for guests. This long red brick building features an aesthetic that is modern yet a touch of farmhouse. I really enjoyed how it was broken up into different sections including a main bar, section for seating, a second bar, and an enclosed room with large glass doors. My fiance surprised me with tickets to the candlelight show featuring the music of Adele. It was a quartet playing on the mini stage surrounded by plenty of their signature candles (they weren't real flames). The quartet was stunning and the sounds literally mimicked Adele's biggest hits and it was just an experience that made me so happy as someone who payed the Viola for many, many years. It was just such an intimate experience and it really took you out of your everyday responsibilities. I can't wait to see what other experiences they will host.

This is an amazing venue and Bernadette who manages the bookings is the best! We recently rented it…read moreout for our wedding reception and were amazed at everything that was included: uplighting, bartender, sodas, and even DJ service. We were able to bring in our own sealed liquor for the bartenders to serve. The dance floor is nicely sized and the venue is bigger than it appears from rhe inside. The VIP room is fabulous and features large mirrors, couches etc for freshening up. The only downside was having to call to make payments. It would be great if they had an online payment system.

Had my daughter quince here this past weekend.Great experience staff was super helpful and great…read morevibe would recommend minus the DJ I thought he was lazy with a bad attitude. Argued with him for couple things and talked to my daughter rudely when she asked to put music they could actually dance to music was not great .