Doing business with this company is remarkably impersonal. Met salesperson once but they don't…read moreshare contact info so the only way to contact the company is via calling the operator and leaving a message. Bizarre. I did buy the solution that was proposed but regret doing it. Can't believe the company does business this way because what I bought was a small, sub 10k job I used as a test to whether I'd consider them to do my whole property, which I will doing imminently.

Dealing with this company was anything but pleasant. The only person at this company that I felt…read morewas decent was Macon, however his kindness and apologies were not enough to keep me with them... when the lawn crew recked my landscaping beds and gouged my sod, instead of correcting the error, I was told by Kelly the VP, that I should find another company to work with, which I did and they've been fantastic... my new landscaping company aerated my yard and punctured the piping for my sprinkler system that Pleasant had installed because apparently it was laid too shallow of a depth - it was laid at 2 inches depth and the aerator went down 3 inches. I reached out to Kelly who stated they would fix it this time but any additional work would be "billed at $125/hr plus parts with a one hour minimum and that the irrigation lines are all installed properly of which is at a depth at or below the frost depth line in our area." ... when I replied that wasn't the case and if Kelly would like to come out in-person I'd gladly show that they didn't place it deep enough I didn't hear back... today the tech Mike came out unannounced and I said they didn't let me know they were coming to which he replied he would have found the issue and I said probably but I like to be home when things are done with my property... he then fixed the pipe that had the hole. When I asked him what depth the frost line was he stated that he could not answer that question. And anything I had to say needed to go through the company as I am not a customer anymore, to which I replied, you cannot tell me what depth the frost level is? He said he had nothing else to say to me... I then said if his company had done the work correctly, I would have still been with them but unfortunately that wasn't the case... I'm glad they fixed the pipe mistake however my drip lines they installed aren't operational and looks like that is the case from day one... so I have a new company coming out to service the system correctly. Just a huge headache. I would caution others to be wary of working with them.

Cox tree service came out to remove a pine tree fallen during a storm a few months ago. They only…read moreremoved part of the tree and left 10 huge logs behind and the stump. I never heard back until recently they are demanding payment for a job not completed and sent me an invoice with another persons name on it. Please use somebody else

They broke the sprinkler pipes, and then they did not install paid for mulch. Owner is very…read moreunprofessional, did not provide a contract. Be careful.

Working with Jose was amazing! I live out of state from my property so it's very stressful and…read morenerve-racking to try to arrange something like tree removal and landscaping when you can't be on site to manage everything. Luckily Jose was super accommodating and sent me tons of videos of his recommendations and he offered me a very reasonable price. Once I sent the Yelp request he responded within 12 hours and was able to stop by my house the next day to give me a full quote and was able to complete the project the following day so it took three days in total for my initial quote request. Not only did he take down the tree I needed taking down, but he also did a great job of removing a bunch of overgrowth and pruning my palm tree out front. He also had some recommendations for repairs to my fence and was able to connect me with someone that he's worked with before. If I ever need more work like this done in the future, I will definitely reach out to them!

Professional crew. Excellent pricing, service, and communication. They trimmed a huge oak and…read moreremoved a pine. Along with trimming others trees on property. Highly recommend!

They gave me an estimate the same day I called. Just a couple of days later they arrived on time…read more(very early in the morning), did a great job, cleaned up and were done before noon. I highly recommend and would use them again.

Bob gave me an acceptable quote. He went right to work, trimmed the trees then brought all the…read moretrimmings to the front yard where the city took them away the next day! Now I can view the backyard from my porch without any obstruction. Thanks Bob!!

These people are great! They respond promptly. They are on time for appointments. They do a great…read morejob ant a reasonable price. And they are SO nice. Jessica in the office is the sweetest person. Brad who seemed to be in charge of the trimming crew was extremely nice. Full recommendation.

Marcello came out and gave me a "deal that I couldn't refuse"…read more I am retired so the "would-be" issues I may list here turned out to be no big deal at all, in fact they turned out even more convenient than the original plan. Still with me? Marcello came out and was right on time, pleasant, didn't mince words and gave me a price 1/2 to 1/3 of what we'd been charged in Northern Virginia 10 years ago. We had a deal before he left that day. Fast forward, but not too far. The tree was supposed to be removed on a Friday, his guys were there on the Tuesday preceding and the hard work was almost done before I got outside to see what was going on. They even cleaned up their entire "mess". Next, the stump was supposed to be ground down on Saturday. Friday morning the guy shows up, I lock up the dogs and he's done before I know it and even took out a 2nd stump nearby that was an easier job and didn't even mention it. And I still haven't gotten a bill! I will most certainly pay it once it does show up with zero delay. Today my neighbor comes over. I should have another review for you very soon. I hope it's as good as this one. These guys make things Easy. I'm doing business with them again in the near future. This is good, old fashioned American service the way I can remember it. But in 2020 - it definitely stands out. BTW, Marcello explained to me about the licensing, bonding, etc., but he put the icing on the cake when he told me their company also had workman's compensation on their guys (which a lot of company's may not). He didn't mention any names, but he did say to make sure you ask for and see the company's papers if you are going to do business. Always a smart move and especially appreciated the detail. God bless all y'all at NEWLeaf.

I can't praise the quality of the work that they accomplished at my home yesterday. Had them clean…read moreup some palms and remove some lower limbs from my oak trees. The crew went to great lengths to insure that any nearby scrubs were not damaged and their clean up left the yard spotless. All this for a very reasonable price. Highly recommend this company.

Outstanding in every way. Crew was very professional & worked extremely hard & fast the entire…read moreday. Finished an estimated two day job in one & left the yard in excellent shape. I highly recommend & would definitely use again. Based on other price estimates I got, they were also quite reasonable.

Todd is very good guy to work with. He and his crew did a great job for us. My wife and i where…read morevery pleased.

We hired Robert Thompson and his team to trim up the 5 live oaks on our property 2 years ago…read more They did a stellar job, knew how to care for the trees, and remove branches that could have hurt our home during the storms. His professionals accomplished what he set out to do, and our home made it through 2 tropical storms and Hurricane Dorian with no damage. These guys follow through on their commitments, and provide great service and knowledge of trees at an affordable price. They deliver VALUE.

Absolutely amazing experience working with Jason and his crew. We had some huge trees which we had…read moreconcerned with the upcoming storm season. Jason gave us a fair estimate and the work (removing 6 trees) was completed quickly. Our yard looks amazing. All debris was removed, the stumps were grinded down and the crew were courteous and professional. I can not recommend Mt Pleasant Tree Service enough!

Had the most pleasant experience with Jason and his crew. They were efficient and professional. I…read morecan FINALLY feel good about putting my house on the market. Plus, my agent thinks it will sell for more than previously expected with all of the old limbs out the way!