Worked with him a couple of times and he's always been helpful and more than reasonable with both…read moreideating and installation. I'm always happy to see Jim because he's always genuinely engaging and quick with his quotes. He has even worked with me doing some projects piece-wise without jacking up the cost, which is nice for a single mom on a budget. I would recommend for anyone to call him and see if he can't help you out!

Do NOT hire this company to do ANY work for you. He was hired to fabricate a steel security door…read morefor our home and never did the work. He cashed the $2,000 deposit and never came back.

I was provided a quote for replacing a carport roof support post with pier. The quote seemed…read moreacceptable at first, but then the Handyman communicated a "need to double" his quote. After several attempts to acquire details that would require $800 rather than$400, we haggled back and forth by text message, with him dodging my questions with pledges to "get back to you tomorrow", or some such. I had ready prepaid the $400 he demanded thru PayPal when our dialog ended, with his pledge to refund (most) of that $400 prepayment. That was the last word from him, and that was three weeks ago! Let this be a warning to NOT prepay for a project that doesn't at most pay for some of the materials and perhaps travel. Don't get taken to the cleaners as I had. I may have dismissed a loss of $400, but at least it didn't become the $800 he was licking his lips over.

Randy installed a new front door for me. He is professional and his price was very fair. I will be…read moreusing him and his recommendations for any future work on my home. Extraordinary service!! Randy has installed a vanity for me in my master bath now as well. Just fantastic!! I couldn't be happier!! Thanks Randy! Superb job!!!

I hired b and r for my trailer and they did an excellent job. I called before moving to Tucson set…read moreup the appt when I got here and they have always been fair. I value there opinion and the crew was alway respectfu. thank you

Disclaimer: I did not hire them to assemble my storage shed, so this review is based on their quote…read moreand not from in-person interaction. He quoted me $1000 to put it together. (!) This is a 4' X 8' simple shed, vinyl, and I have the pavers and the plywood for the foundation. The manufacturer estimates a 2 to 4 hour job. So $1000 would be a $500-$250 an hour charge! Hoo wee! I spent $900 on all the materials. Others quoted $250-$400 to do the job. Sorry, I can't recommend their handyman services. So take this review as if I went to a store, found that they were charging $16 for a gallon of milk. I didn't buy the milk, but I certainly cannot recommend buying that store's milk. And if you would read the owner's comments to the 1 and 2 star reviews including this one, the tone of his voice is telling. When a business receives a bad rating or review or a customer complaint, it is a great opportunity to make good and create immense good will, not only with the customer in question, but for anyone reading the review and how it was handled. More business owners would do well to learn this lesson. ***UPDATE So the owner then sends me a personal message to further berate me. This is unprofessional and childish behavior. I hardly write any 1 star reviews, but when a business owner is unprofessional, immature, and way overpriced, it leaves me no choice. Be cautious about hiring him. Do your homework and get other quotes. ***UPDATE (AGAIN) He changed his reply to this review from the negative one he originally posted. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

These guys were great. Fast scheduling, on time, quality work, and very reasonable pricing. Mike…read morewas especially great -- super friendly, efficient, knowledgeable, and capable. Such a refreshing experience after dealing with other contractors. Highly recommend.

Some years ago, I made perhaps the biggest mistake ever. I contacted AHS and Herp Penrod to…read moreprovide a price for the repair and replacement of some wood gates at my home. An individual calling himself 'Carmen' came out, looked over the job, and sent out a price sheet; no contract was ever offered. My wife and I agreed and sent the entire asking price to Mr. Penrod to start the job ASAP. My wife and I are both over eighty, and we're considered old school, as Carmen pointed out the two times he spoke to us. The 'old school' was his answer to not replacing the gate handle, the house numbers, the gate spring he tore off, the flag holders on the fascia board and the discarded wood he threw over the wall. He and Mr. Penrod basically approached the job as a paid-for project that was finished. Tongue-and-groove slats were replaced with the cheapest knot-filled, and now, unrequested, spaced wood. The screw heads ranged from Phillips-head to power-tool-only acceptable. To no avail, I contacted the Arizona Registrar of Contractors, the Atty. General's office, the Tucson Better Business Bureau, they had given AHS the A+ rating I relied on, and influenced our decision, and Pima County Age Council. Their response was, "What do you want us to do?" The Tucson BBB replied that they didn't write the reviews, and the Registrar of Contractors was relieved after two appointments, both canceled, didn't address a resolution. The nearly $4,000 job was approached with a hostile age basis attitude of contempt and scorn. The check was cashed so we can do as we wish, and they did. My email request the day after the job was considered done by AHS, and only AHS, as no walk-through was offered or ever took place, to meet with Mr. Penrod and Carmen at my home was less than a five-minute conversation. It seemed it was more a pretext to appease the state's requirement. It ended with Mr. Penrod shouting across my drive, in front of my home, that he considered my email request "a much of bullshit". He later called me from what I believed was his Cell Phone, as it didn't come in clearly and I could not understand him. It was the last attempt either of us made to contact the other. The Tucson BBB continues to have an A+ rating for AHS; Angie's List, on which AHS is considered a vetted and worthy contractor, said "sorry" and was never heard from again. There is much, much more, but as I will soon turn 86, I don't have the time or energy to deal with this 'elder abuse'.

Not only was the guy polite and knowledgeable, he was creative when I wasn't sure what to do and…read morethe quality was consistent. I was pleased to have Universal Door and Gate work on my home, definitely recommend this company! They didn't break they bank either.

Had a great experience working with Jonathan. Very timely, very responsive to messages, and went…read moreabove and beyond in resolving my gate issue. Would definitely recommend.

beautiful work!!! extremely helpful and work high quality - have used them and will continue to do…read moreso

Montoya's Ornamental Ironworks was amazing in every regard…read more Their customer service and communication was great, and their quality of work is beautiful. We highly recommend them for any work.

My parents decided to have their outdoor patio turn into a sun/recreation room in Tucson, AZ. Bill…read moreand his crew turned our outdoor patio into a patio enclosure in 2021, but it took a year to finish because there were problems with the vendors who wouldn't fulfill our orders for doors and windows due to the COVID-19 pandemic that slowed business down. But anyway, the new enclosure is now a sun/recreation room where we have our pool table. Bill and his crew also did our tiling in the master's bathroom and for the new enclosure as well. They did a great job. Be patient with them because the projects take time to complete. Bill is very honest. We're happy with how everything turned out.

Bill gave me an estimate and came in under the price. He gave a timeframe and finished early. Bill…read morehelped me through the inspection process with advice and follow-up. The inspector was impressed with the work and it sailed through the inspection.

Goal was to fix my lazy Susan cabinet, that no longer spun. Attempted to repair and when broken…read moreparts were discovered, offered to replace the mechanism entirely. Parts were ordered and were replaced at a later appointment. It works perfectly now. He also replaced two sink aerators that were calcified on tightly and got the water running again. I would recommend the Marana Handyman.

I had him do a couple of things for me. One was to caulk around my windows because my living room…read morewindow was leaking when I got a hard rain. After the job, the next rain we got the window still leaked. I texted him and asked him if he caulked the windows and he never replied. So I guess he never caulked the windows!w