My SUV was in an accident in March. Gerber ordered the parts and had it back in a week looking like…read morenew and detailed both inside and out. Highly recommend Wendy the estimator, Hunter and the bodywork team. Great job!

I took my car to Gerber Collision for repair and body work. I could not have picked a better…read moregroup. The people in the office were absolutely the best! Very attentive. The repairs were completed on time and my car looks brand new. Hopefully I will never need to, but I would not hesitate to go back to Gerber Collision. Thank you and hats off to Wendy and Curtis!

A year or so ago, we were referred here by our neighbor's insurance carrier when he caused some…read moreminor damage. They were quick and efficient then. Today, even better, if that's possible. The right rear taillight assembly had been replaced in the previous repair work. A local repair shop quoted $350+ to replace it. Then I remembered this was the side that got replaced last year. I called Gerber, they said "yes, you are covered under warranty. We can get one tomorrow. When can you come in?" I showed up early, they took the car inside, and I sat down to wait. It could not have been 5 minutes before the tech was handing me my keys with a smile and a thank you. Wow! I do hope I never need repairs again, but if I do, this is my first choice!

For insurance estimates and repairs they do NOT allow you to leave your car in after the estimate…read moreand before service! So that's a huge pain to bring it in for the estimate, take it away (or tow), and then bring it back. Crazy policy!

The Gerber Collision on SR 16, St Augustine is a cut above! Brendan and his team are thorough and…read moreprofessional. They were recommended by USAA for repair following an insurance claim. (Not my fault!) The repair was accomplished within a few days; great workmanship! My wife had body work done by Field's on her Mercedes so I have experience with poor service! Congratulation to Gerber. Keep up the great work!

We took our 2021 Yukon AT4 into Gerber to handle an insurance claim and address a few random dents…read morein the car. We could not be more pleased with their customer service and workmanship. Working with Brendon (GM) and his team was seamless from the first contact to completion of the work. Additionally, the pricing was reasonable and fair. We especially appreciated their text updates on the repair progress so we could plan around it. We won't go anywhere else if we need auto body work in the future!

Just when I thought customer service is dead it was saved today at out of all places a COLLISION…read moreCENTER. I went to this location frustrated because my car had been damaged and the poor service I received when I reported the damage but meeting Rick Prevatt changed my entire attitude. His sense of urgency and knowledge was top notch. The options he gave me was top tier. In short I came there for an estimate but walked away a long time customer. Whenever I need service I will be going to Gerber at this specific location. You guys rock!

Very pleased with the work done. Customer Service was outstanding from beginning to end. Beat the…read morepromised completion by a day. Picked up my truck and it had been cleaned inside and out. Insurance claim was handled seamlessly. I would highly recommend this location and my estimator Rick Prevatt to anyone needing collision repairs.

Fast estimate, cost savings discussed, quick service, paint work done was excellent. Staff kept us…read moreinformed through out the repairs process. Highly recommend! Thanks!

Missy was very helpful in getting my dad set up for repairs and helping figure out his claim. Thank…read moreyou for going above and beyond!

I am always looking for my adjustment. I sleep and feel better. They have workshops available for…read morefree to improve our health and well-being. Always thankful Y. Grant

I took my Mustang to the Cassatt Ave location after an auto accident because it was recommended by…read morea co-worker who was pleased with their work. Needeless to say, I was also very satisfied. The ladies in the front office were so nice, my estimate was fair, and the repairs were done/completed on schedule. I additionally like the fact that they stand behind their work.

100% would recommend Gerber Collision @ Dobbs Rd!! Chad and the staff was professional and…read moreefficient! They went out of their way to explain the repair process and even helped to save me money. The workmanship was perfect and car returned to me ahead of schedule. Thank you Gerber!

Worst customer service. Hail damaged was repaired but…read moreheadliner and handles were not put back properly and trying to resolve since October 2023. Now they have had my vehicle for a full week and was promised 2 day for repair. Called on 5th day and was promised it would be available at 2:00 pm. Shop is closed and I still do not have my car. WOW.

Excellent service by front office. Job completed in three days! Great workmanship with perfect…read morepaint match! I highly recommend Gerber for collision repair and replacement!!

When dropping off my vehicle, I was greeted promptly and taken through the steps of what will…read morefollow to ensure repair on my car. They called Enterprise to pick me up. I received texts daily to tell me where my car was in the process of repair. The repairs were complete by the original date of completion. When picking my car up, they told me I could even leave my rental vehicle and they would take care of it for me. From start to finish they were nothing short of courteous, informative and professional every step of the way. When I stepped out to look at the repairs my car looked like new! Especially since they detailed the interior and exterior! I can't recommend this place enough.

Highly recommended they were very polite and friendly , Got my car back in no time very quick…read moreservice , Chatted with the general manager and hes awesome

I had to return for a problem that was not a problem. I was ignorant about my own car. Taylor is…read morethe best. Great job on my vehicle. I love the care and patience you guys took with my car and she looks great. Great job to your whole team and thank you guys and gals very much. Keyth L. Mishaw

The front desk person who answers the phone, and deals with the public, was very condescending and…read morepatronizing; which are sure demeanors to cost you customers. She needs to invest in some Customer Service courses.

This shop came recommended by the insurance of someone who damaged my vehicle. I only had the…read moreestimate done. Sadly, I was astounded by their lack of professionalism today. What was likely a simple misunderstanding that I was willing to overlook quickly escalated into me taking my business elsewhere. And when a customer calls, you don't say to your coworker--"Oh it's THAT Nissan guy." Good luck to you all.