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Marietta, GA

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Atlanta Autos

3.0 (2 reviews)
Open • 9:00 am - 8:00 pm

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Subaru of Kennesaw - 2024 Subaru Outback Premium

Subaru of Kennesaw

(131 reviews)

I brought my 2024 Outback in for a maintenance appointment on August 3, 2026. From the time I…read morearrived until the service was complete, my visit was most pleasant. I am a widow who is used to her husband handling all matters related to the car. Savannah, my service advisor listened to all my concerns and answered all she could. She addressed the remainder of my concerns with the appropriate department. I had food stains on the fabric on my front passenger seat from my Grandbabies. I asked what to use to clean the seat. I was pleasantly surprised by the awesome job Carlos in the Detail Department had done to clean the seat to look like new, for no charge. I also had a problem where my tag on the front bumper was getting bent. Matthew No. 2 of the Parts Department placed a frame around my tag that will keep it from getting bent. I cannot say enough for these young people going above and beyond to make me happy. I love my Subaru and the Kennesaw Subaru. Thank you for making my checkup so pleasant. Kudos to Kennesaw Subaru Lynne S. Blackstock

Our car has broken down 3 times in six weeks since a very expensive engine repair caused problems…read morethat weren't existing previously on our 7 year old Crosstrek. 3 times we have picked up a supposedly fully repaired vehicle, and 3 times I have had to wait out on the roadside for a tow truck to drag it back to Subaru Kennesaw. We only get updates via text, plus we have to be the ones pushing for information. No one higher up has made any attempt to contact us despite asking someone to. We had been thrilled with our Crosstrek this far but our current experience has been horrid.

Marietta Toyota

Marietta Toyota

(268 reviews)

My wife and I purchased a new 2026 Toyota Crown Signia Limited hybrid SUV and Finance & Insurance…read more("F&I") products from Marietta Toyota on July 4, 2026. Overall, I rate the car buying experience with Marietta Toyota good, not great. If you're interested in how our experience went, keep reading. This review is divided into 3 parts over 2 separate visits. *** VISIT 1 OF 2 ON JULY 3, 2026 *** Duration: Less than 2 hours Part 1 of 3: Test Drive with Sales Consultant Brianna "Bri" Walters We called and made an appointment to test drive a new 2026 Toyota Highlander Hybrid. The on-site call center associate, Rachel Eve, said they would try to find one for us to test drive. She was nice. When we showed up in person for our appointment, there was none for us to look at. We did look at a used 2023 Highlander and a new 2026 Grand Highlander, and decided they weren't for us. Marietta Toyota just happened to get a 2026 Crown Signia Limited in, so we test drove that instead. My wife liked it. Our sales consultant Bri was great throughout the entire process. She's been at Marietta Toyota for about 2.5 years. She was really nice, very professional, and not pushy. *** VISIT 2 OF 2 ON JULY 4, 2026 *** Duration: About 3.5 hours Part 2 of 3: Trade-in and Price Negotiation with Sales Manager Tyler Elliott We brought my wife's 2010 Toyota Corolla LE in for trade-in valuation and to get a final price from sales manager Tyler. Tyler is new to Marietta Toyota. He joined about three weeks ago and is from Alabama. Tyler had a more traditional, high-pressure sales approach. We get it - that's just how sales works. This was where the process was not transparent to us, the customers. It's a black box. Here's how the numbers broke down: * Sticker price: ~$57,500 (includes ~$2,000 in Marietta Toyota dealer add-ons) * Discount: ~$1,200 (2.1% off) - only available by financing through Toyota at 6.34% APR * Trade-in (2010 Corolla LE): started at $1,000, Tyler upped it to $1,500 * Net price after trade-in: ~$54,800 * Tax, tag, title, and other fees: ~$5,200 In order to receive a "discount," you can't be an all-cash buyer. One way dealerships make money is by getting customers to finance. You can make a minimum of three monthly payments and then pay off the car in full after that to get your "discount" and avoid paying extra interest. There was less wiggle room to negotiate on a Crown Signia because it's a rare vehicle compared to something like a Camry or RAV4. Part 3 of 3: Finance & Insurance with Finance Manager Christie Kerdahi Just when we thought we were done, we had to go into business manager Christie's office to discuss F&I products. She pitched us on three different contracts: a mechanical failure service contract, a prepaid maintenance plan, and a vehicle protection plan for the tires and wheels. These totaled almost $10,000. We had to decide on those contracts right then and there in her office. By that point, we were mentally worn out, felt backed into a corner, and just wanted to be done and out the door. We accepted because she said we could cancel any contract at any time and receive a prorated amount back. We are highly considering canceling. You could argue that a brand as reliable as Toyota doesn't need all this stuff. To be clear, this isn't a knock on Christie specifically - she was professional and just doing her job. This part was tough because of how the F&I process works industry-wide. The contract terms (e.g., time period/mileage, what's included/excluded) are structured in the dealership's favor. Again, they have to make money. The way the numbers are presented - every step of the way, not just F&I - along with F&I being the last step before you walk out with a new car, is part of a larger, deliberate sales strategy. *** ENDING NOTES *** Dealership sales and finance managers do these kinds of things all day, every day. A lot of customers only go through this a handful of times in their lives. So dealerships obviously have the advantage over the customers here. They get you right where they want you. While we weren't super prepared going in, we felt prepared enough - yet we were still blindsided and put on the spot multiple times throughout the process. It's easy to get hung up on technicalities and details, but they do matter. There was a lot of paperwork and not enough time to review everything thoroughly - similar to a home closing, where everything moves fast right at the end and you're signing before you've had a real chance to read it all. We happened to go on slow afternoons, so we were seen almost immediately by everyone. We were in and out about as fast as one could hope, so that was nice. We didn't want to spend a lot of time shopping around and haggling, so there was value to us in getting something we wanted fast. We're very happy with the car. We were lucky it had just rolled off the truck the day we test drove it. We like Bri and would work with her again.

Trash. Nice people but trash business ethics…read more I went to buy 2 suvs from them.one did work. I should have took that as a sign. I pickup a 2015 Range Rover yesterday. the test drive went fine and I gave it a good once over including a scan to see if the check engine light had been reset. from what I could see it was in decent condition for a used vehicle. on the drive home I felt a slight pull to one side. in the morning I took it to go get an alignment. the shop found that both front steering knuckles were cracked. I drove back home and after some digging I found that those parts were under a safety recall. the cracks will cause the wheels to collapse on to the frame. had they failed on the way home that could have been my life or others lifes. what makes this so petty is that car online could have gotten this done for free. they risked my life because of lack of just not wanting to make an appointment. this recall comes up under any vin check so they had to see it. I was one large pothole from a potential life threatening accident. That is a trash business ethic.

MNK Auto Sales

MNK Auto Sales

(3 reviews)

If I could rate this dealership 0 stars, I would…read more My husband and I were back and forth with them for 5 consecutive days on a vehicle we had our hearts set on. They knew we lived almost an hour away from them, yet continued to jerk us around for almost a week. Every single day, they would call us in saying that everything is ready, then when it comes time to sign, they somehow forget something. The salesman was extremely condescending to my husband as well. He spoke to my husband as if he was born yesterday. It was a used car, so we asked them to give us new tires and do an oil change, to which they ensured us that they would. They proceeded to give us four used tires with almost little tread left and did not do an oil change. The alignment was off as well. We have a daughter, and we cannot risk driving in a car that isn't 100% safe. My husband and I have now had to spend over $1,100 to get everything they promised us that they would do/fix. We called them to tell them what happened and asked if they would ACTUALLY work on the car that they sold us, and they said that since we already drove off their lot, they won't work on it. Piss poor customer service. So, yeah... I would give them 0 stars and NOT recommend them to anybody EVER. This dealership is full of scam artists and liars. I'm baffled at how they take advantage of their customers so easily and with no conscience or remorse, treat and talk to customers the way they do... and get away with it. I will be reporting them.

Process went smoothly; test drive, in and out, left with car…read more Car had no mechanical problems, happy with it

Hyundai of Kennesaw

Hyundai of Kennesaw

(125 reviews)

Best service department that I've ever been to! Was greeting in my car immediately by Matt McCoy…read more I told him my catalytic converter light had come on. I was 1500K miles over the warranty but he said they'd check to see if they could do a "good will" repair. Brought by car back 2 days later to be serviced. They gave us a ride to Enterprise down the street where they have an agreement with them. Received a video the next morning of the technician telling me other things that needed to be addressed. Matt McCoy called later that afternoon to go over what all needed to be done. He also informed me that the catalytic converter would be covered under the warranty. My car was ready the next day. My experience with them was a very positive one!! Not only were they courteous and professional, they communicated with me at all times. Thanks Matt and everyone else at Hyundai of Kennesaw. Highly recommend!

I purchased two vehicles from Hyundai of Kennesaw between December 2025 and July 2026…read more Unfortunately, both transactions involved significant delays and issues with the processing of my registration and license plates. For the first vehicle, I did not receive my registration and plate until 92 days after the date of sale. After 55 days, Hyundai of Kennesaw instructed me to go to the tag office myself to obtain my registration. When I did so, I was informed that the title had not been submitted and I could not register the vehicle. Hyundai of Kennesaw subsequently issued a second Temporary Operating Permit, and I ultimately received my plate 92 days after purchase. The second vehicle presented similar issues. Thirty-two days after the sale, Hyundai of Kennesaw contacted me to advise that they were missing documentation required to complete the registration. I provided the requested documents the same day. When I requested a second Temporary Operating Permit, my request was denied and I was again instructed to go to the tag office myself. I did so, and 52 days after the date of sale, I finally obtained my registration and plate. I contacted Hyundai of Kennesaw multiple times throughout both processes and was repeatedly told they were doing what they could. I also requested contact information for the sales manager and/or general manager so I could address the matter directly. That request was ignored. When I called and specifically asked to speak with the general manager, I was denied and transferred to the sales manager's voicemail. I left a detailed message and never received a response. My primary concern is not simply the inconvenience, but the lack of attention given to the issue despite the $899.00 in document fees I paid for each vehicle. I paid the dealership to process my registration and title paperwork, yet the dealership failed to do so in a timely manner, as required under the Georgia Fair Business Practices Act. In the case of the second vehicle, I was forced to personally visit the tag office and incur additional time and expense to complete a process for which I had already paid the dealership. Despite this, Hyundai of Kennesaw offered only $20 in compensation for the fees and expenses associated with obtaining my registration and plate myself. Given the circumstances, I believe the response from Hyundai of Kennesaw is inadequate and does not reasonably reflect the inconvenience, additional expense, and failure to provide the registration services for which I was charged.

Atlanta Autos - car_dealers - Updated October 2026

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