I worked with this company earlier this year and they originally did a great job with fixing my…read morecomputer and then a few months later my computer stopped working again. I reached out to them to see if we could figure out a fix and if they would help me fix my computer again because the issue was not caused by me. I reached back out to them and they said they would get back to me; after I have reached out multiple times regarding my computer they have ghosted me for several months and will not get back to me regarding a fix for my computer.

Christian was prompt and incredibly efficient at addressing a very difficult problem windows and "…read morelocked out problem all at a terrific value.

I thought the connection point on my phone had broken but he was able to determine it just had some…read moredirt and other stuff jammed in the charge point. He got it cleaned out and working in minutes. I go here for all my repairs, screen protectors, etc. Much cheaper and better than dealing with AT&T.

I recently went there last Saturday and they had 2 battery's in stock. Both were used and the guy…read morewas kind about it and he said next week. Today I went there and he said it was a 2 hour repair estimate time so we left and waited for about 1 ish hours and we get a text saying me phone is done. The phone is still in its original state with a new battery and the manager is really nice same as the employees. I would definitely go back here

We had a diamond system installed and now there are issues with the garage floor. The top layer has…read moreworn off in several areas. The technician says it is not covered by warranty (it should be) and they are asking for a lot of money. Beware when dealing with them. We paid a lot for no warranty.

Garage Floor Coating of MN did the coating on my garage floor. I purchase the best life time…read morewarranty. They have been out multiple times for repairs. Now it's failing again and they closed the doors. In my opinion this is fraud to take the money for Life Time Warranty and close the doors. I've contacted the attorney general and currently waiting for there response. My goal is the take them to small claim court for the cost to remove the damaged floor and install new.

they picked up my computer, added additional Ram, and returned my computer to me. Their prices are…read morequite reasonable.

Great availability and they fixed my laptop quickly. AND I like supporting small local businesses…read more big thumbs up!

amazing!!!! Someone reached out to me directly on yelp to discuss my issue. Then they invited me to…read morecome by with my jammed printer. They fixed the issue so quickly that they didn't even charge me. The service was so good that I was compelled to tip. Absolutely love this place!

Went it to get an iPhone 7 screen repaired and as advertised the work was done in 15 minutes…read more The prices were clearly listed on a big board as you walk-in, so it was not a guessing game like you do when you hit up a mall repair shop. The work done was great and the guy who checked us in and the girl who checked us out were very professional and thorough! Taking off a star as they push you into giving a positive review on either google or Facebook and if you do so there and then in front of them, in return they give you a free screen protector. Word to management - your team is doing a great job so there is no need to push people into giving reviews so that they get free stuff. The service speaks for itself and you'll get 5 star reviews based on your service!

I thought my android phone needed a new charging port and received a recommendation to try…read moreGophermods from a knowledgeable source. Gophermods simply cleaned it and it's good as new. Very quick and, even better, free! What a kind and helpful service.

The people here will go out of their way to patiently help you shop for a product or learning about…read morethe ins and outs of costs to repair or replace devices. And their quality of their work is exceptional at a very fair price.

Mayfield Heights, OHIO Sales staff are incredibly attentive…read more I was waiting near their support kiosk for one staff member. Before he could return, another saw me and assisted by taking me to the computer room (since I was there for a monitor). While I was waiting, the first staff member found me to make sure I was being helped. As I waited for a staff member to become available, I was asked several more times if I was being helped. The sales team is exceptional in their customer care and knowledge of their products.

Great store. It's really awesome having a consumer hardware store available to the cities. The…read morestaff are all kind and knowledgeable, and they have excellent deals (especially their bundles), to help with high hardware prices recently. I like coming by to check out their open box/refurbished deals as well every so often!

Jarret is an exceptional team manager and gets five stars. My laptop is happy, which means I am…read morehappy. A while back, I contacted Chipheads for a comparison quote on the replacement of a laptop keyboard and frame after a water spill fried a touchpad. The first place I had visited for a quote was a lovely one-man shop that quoted me $300 minimum for the repair - and that was with full awareness that I'd already purchased my own replacement parts and therefore all cost on his part was purely labor. He also communicated clearly that accessing the keyboard area required moving multiple parts he was not entirely familiar with and laughed that he would have to give me the $2000+ laptop he'd tried to sell me if the repair didn't go well. I left the establishment unconvinced of his capability to fix my also $2000+ design powerhouse that had not left my side since I got her. Enter Chipheads. I contacted via the general email address on the website, outlining the general situation and requesting a quote. Chipheads teammate Scott responded, and the quote he gave was comparable. I then emailed to confirm that I'd ordered the right parts before making the decision to put my laptop basically in the hospital right before I was going to be gone for a full two weeks, so I wouldn't be able to get her back even if the parts were wrong and repairs could not be done. Scott never responded to that email, and I had to leave for my out-of-town event. When I'm home, I rely on my laptop heavily, so dropping off when I'm not occupied with an event is not ideal. When another long event came up on my schedule, I contacted Chipheads again, this time creating a new email thread directing back to the general email address - the previous thread had directed to Scott's email address after we connected. I admit that I was hoping that I would connect with Jarret this time, and I did. He responded not only quickly but also giving me the option of a two-week repair period for less than $200. I'd be occupied with my event for exactly that amount of time anyway, so this was perfect. When I arrived the day before my event started, Jarret was with another guest. Both the impression that the first shop had given me about the delicate nature of my repair and my own experience in tinkering with laptops and electronics in general added to why I specifically waited to speak directly with Jarret given the impression of reliability he gave me in our correspondence. I dropped my laptop off with Jarret the day before my event started. Less than 48 hours later, he called to let me know that my laptop was ready for pickup. That was back in August. I specifically waited to ensure that the laptop was in perfect working order before leaving a review. It's now October. Safe to say, my laptop is in good health. Dropping one star for Scott dropping the ball on communication. Regardless, I'd wholeheartedly recommend Chipheads for your repair and upgrade needs.

I called to hopefully get a quote or know if they are able to solve my computer issue regarding…read moredata recovery. The guy Jared who answered the phone was very rude and unprofessional. He was constantly interrupting me after asking a question and also responding with attitude whenever he spoke. After seeing some of these reviews, I'm glad I called and didn't waste my time going here.