Matt and Colin put me back together with skill, kindness, lots of patience and a great sense of…read morehumor. I appreciate them. The facility is clean and nice and airy. Highly recommend this place

I hesitated on my review because I LOVE the physical therapists at the office and even the personal…read moretrainers. However, this review is mainly about the billing office. I had met my deductible and Elite was in network. The billing rep who got in touch as soon as I was referred there by my PCP checked on coverage and told me that every visit would be $20, so we scheduled for 2 visits per week based on this. After going to Elite for about six months I received a bill for $1200. I checked out all of the charges and some visits were billed for over $300. I've had three people in billing tell me three different reasons - "we couldn't have known what insurance would cover" "your insurance coverage changed half way through the year" "actually it was 20% not $20". All of these reasons were incorrect and I've been sent now four different bills with different numbers. I'm somehow down to $600 (changes made without any reason behind it from their perspective - why would that be if they did everything correct on their side?) and my insurance told me to appeal it, so I am. Before I did, I contacted billing to see if they could do anything and was rudely told "go ahead and appeal." She even had the audacity to tell me I should have gotten a quote in writing and signed by the billing rep (who CALLED me with pricing). Sadly, I will not be returning to an incredible staff because the billing procedures are trash and they flat out lie. If you decide to go here get all the quotes in writing.

I started going for therapy at Dosher Physical Therapy on October 22, 2025. This was not my first…read moretime doing therapy at Dosher, I went to their old location many years ago near Baptist Medical, after having bursitis in my left elbow. At the moment I'm having issues with neck and shoulder pain(Reversal of the normal cervical lordosis with multilevel degenerative disc disease and facet arthropathy). My first 2 sessions were with Jeffrey Spell. Jeffery is friendly and knowledgeable about what he's doing, and I immediately felt like I had known him for years. My other sessions have been with John Mark, another nice, friendly and knowledgeable therapist. Some times my therapy is with Brad Short, now Brad is just as friendly, nice and knowledgeable as the other two therapists, and he knows my brother from when my brother use to teach US history at EHS. Brad has started calling me "little yogi"(a childhood nickname given to my brother by a neighbor when he was a child, and it's still following him over 50 yrs later! My sessions are twice a week, at some point I will see Jeffrey again, sooner rather than later(depending on my progress), all of the therapists that I've worked with have made me feel comfortable and like family. I'll miss those guys when my therapy is completed. If you are in need of physical therapy, check out Dosher Therapy, you will be glad that you did.

It is rare to find a Team of Professional's who not only possess the clinical skill and at the same…read moretime ability to create such a Welcoming, Atmosphere. I am so thankful for the Team work , Positive Attitude and Dedication They demonstrated in every Therapy Session

I'm going to this location for physical therapy, and met my physical therapifor the initial…read moremeeting. The ladies at the front desk were friendly and welcoming. My PT Kelsey Nix was and is very friendly also. She explained and showed me the issue that I have going on, and what the physical therapy will do to help. She made me feel comfortable and at ease. Kelsey is very knowledgeable in what she's doing and she listened to my questions and concerns. My check out experience was good also, I got my future appointments scheduled at days and times suitable for me. I would recommend St. Francis Physical Therapy, at 2 Innovation Drive.

I was referred to this office by my orthopedist. I have had physical therapy in the past, but this…read moreepisode was by far the most thorough, caring, and effective. The office staff was efficient, and my therapist, Eric, was gentle, knowledgeable, and understanding. Kudos to this office and its personnel!

The team at this Verdae location are very professional. With thorough knowledge of the best…read moretreatment for my PT, I walked out 4 weeks later like a new person. I learned more and more with each visit on how to better myself, and the reasons why certain PT techniques improve the areas that hurt. Genuinely kind and interested - with sprouts of humor - they are an excellent team. I worked primarily with Dane, Andrew and John. The facility is always clean and bright. I cannot recommend them nor this faciity enough.

Cannot recommend this practice. Claudia Johnson (provider)…read moreseemed knowledgeable for the most part, when i went for a simple annual wellness check, but referred me for further tests, which proved both unnecessary and expensive. I am a healthy male by objective standards. Blood pressure and weight in the healthy range. On NO heart, weight or blood pressure medications. My real issue was being required to provide all my insurance information in advance before the appointment... sending digital images of my cards, and then receiving a $1,273 out of pocket charge bill, including more than $500 for an initial office visit charge. A ~ $75 X-ray charge seemed reasonable though for a toe that I had stubbed and seemed to be slow and healing. I declined the referral for physical therapy on the toe. SMH. I called the office to discuss the exorbitant bill. And explained that I thought medicare would cover almost everything in it. They acted like they didn't know.I said I would be following up with medicare myself and expected they would be doing the same. Called back a month later and found out they'd dropped the ball again.And nothing had been done to confirm the amounts that medicare allowed. They acted like they didn't know I had insurance, and Medicare coverage. Of course.I got the run around saying it was the claims department fault, not billing department's fault. I reminded "Casey" that this reflects negatively on the doctor. I asked who should be held accountable, and she didn't like the question or the way she was being talked to so she hung up on me.

Brio is always a wonderful experience because not only is my doctor wonderful but the nurses and…read morethe front desk staff are as well . I'm always treated with respect and listened to. I walk knowing that I have quality care.

After knee replacement surgery I wanted the most supportive and instructive PT parctice I could…read morefind. Foundation Physical Therapy exceeded my expectations! Olivia is extremely knowledgable, patient, and professional. That said, she was also understanding on the emotional aspects in recovery and showed true empathy and support to get me over plateaus. The entire staff from Hannah at the front desk, Olivia, Liz, Forrest, Sam- all outstanding. I never thought I could look forward to PT, but I did. They not only helped me get much stronger but also focused specifically on the functionality I was lacking. HIGHLY recommend this practice.

I have had physical therapy thru the years, but never a place like Foundation Physical Therapy in…read moreGreenville. From the moment you enter and are greeted by Julie and the office staff, you know this place is different. Smiles and respect are immediately felt as they greet you by name. All therapy is one-on-one with supportive attention to detail. Dr. Paige Payne is positive and encouraging - always! She is extremely knowledgeable and addresses your specific issues while gently making sure you are progressing towards your goal. Dr. Payne is friendly and is genuinely interested in your overall well-being. She listens attentively to what you are experiencing, feeling and answers questions immediately. They are definitely the #1 physical therapy facility in the upstate!! Sandra S. Davis

I have nothing but good to say about my experience at this facility. The care I received from Mat…read moreand Dawn was excellent and professional and they gave me good instructions for self care at home. They were personable and knowledgeable and I felt comfortable with the whole process. The front desk was polite and friendly and tried to accommodate my schedule as best they could. Thank you to all of you!

I was greeted by a friendly but not overly cordial reception personnel. The waiting area was clean…read morebut crowded and not set up the best. An older woman was learning to use her walker and I was wedged into a section next to a wheelchair (unoccupied) and right across from where she was practicing. There was no real problem except I felt that I was intruding and to leave that area meant maneuvering around her, her walker, her husband and her therapist to get to the other "U" configuration of seating where another couple was already ensconced. My therapist, Sara, was friendly and upbeat and encouraging about my therapy plan. Unfortunately, the room was HOT AS BLUE BLAZES!! She agreed it was warm and offered me the clip board with my records as a make-do fan. It helped. Nonetheless,by the time I was being checked and manipulated, I was a sweaty mess. She was clear about her suggestions for my therapy and I left understanding what my course of treatment will be. When I was scheduling for my next treatments, there were staff loudly discussing the weekend , and others asking why people did something a certain way and the answer was "Because they're MEN!" Perhaps this type of dialogue might be better limited to the break room? There is ample parking very convenient to the exterior door and the practice is immediately inside that door so all that was quite convenient.

Had ultrasound recently. Kesley was my Tech. She was informative friendly and professional. She…read morealso tried to make me as comfortable as possible. Everyone from the front reception to registration and testing were wonderful. I wish other places would implement there first class people skills.

I have used several services of PMC. I have found each of them excellent. Today in particular I…read moreinteracted with the MRI staff. They were very kind, very thorough, timely and professional. I would use them again and I highly recommend them when needed. Desary, Beth and Alicia were great today and I want to recognize them.