MEDICAL BILLING FRAUD…read more Charged $388 for a standard annual well-woman exam that should've been free. I had to pay $388 out-of-pocket to avoid the bill (that I should never have received) going to collections. MUSC said I should be reimbursed eventually, but over a month has gone by. According to my health insurance company, MUSC has not taken any action to resolve the issue. Fraudulent billing. PSA: All women with health insurance are entitled to free annual well-woman exams under the Affordable Care Act. The exam needs to be billed correctly as preventative care.

My son's PCP is at Carnes Crossroads. I've been very pleased with the level of care that MUSC has…read moreprovided him over the years, and their facility at Carnes Crossroads is equally great. Some healthcare facilities here clearly just push patients through and you barely get 5 minutes of the doctor's time. You won't get that at Carnes Crossroads Primary Care, or any MUSC facility for that matter. Dr. Bigelow was highly recommended to us. He has very good bedside manner and I appreciate that he actually takes the time to listen to what is going on. Plus the MUSC MyChart app is very useful for tracking test results and for communicating with your healthcare team. The only problem that I have is that everyone else in the area must be going here too because it's near impossible to get a same day appointment. I was told if you are sick you can almost always get an appointment same or next day, but I'm not sure how accurate that is. For example, my son has a possible infection and called 8am Monday morning to schedule an appointment and the earliest they could see him was Wednesday at 4pm. So it's kind of a catch 22: you'll great health care here but only if they have the time to see you. Even with that, I highly recommend going here.

I have been coming to this practice for years. They are affiliated with Roper St. Francis. I used…read moreto travel to James Island from Summerville to see my doctor. She ended up moving so it was time for me to find a new provider. I am so glad I made my appointment with Dr. Forren. The staff at this office are top notch. I love the Medical Assistant Michelle. The receptionist at check in is always polite and helpful. And the lab employee is top notch. She is quick and painless! When reaching out to the office via patient portal, they are always reponsive as well. It is nice to have a primary care office in Cane Bay and even better it is filled with amazing staff!

The Roper St Francis network has always provided excellent care to their patients. I moved to…read moreSummerville back in 2005 and have been going to Dr DeBerry after a recommendation from a coworker. Her care for her patients is impeccable and I have followed her wherever she went. I have always recommended her to other friends and coworkers when they are looking for a physician and they have also held her in high regards because of how great of a physician she is. Dr. Deberry is very knowledgeable and is very friendly and patient. When I have needed to be referred out for other medical concerns, she has made great recommendations / referrals. She takes her time with you and does not rush like some physicians may do. She explains things in detail and you leave there with a good understanding of what's going on with your body. I highly recommend her for anyone that's looking for a physician.

Beware - There is a reason Roper St. Francis Primary Care has a D- rating by the Better Business…read moreBureau. I would not recommend going here unless you want to be taken advantage of and pay for things you did not ask for. Dr. Wallace at Roper St. Francis Primary Care took advantage of my college age daughter who simply asked for a well-women appointment that is covered by our insurance. My daughter first had to pay for a "new patient" appointment before she would even schedule a well-woman exam. During that appointment Dr. Wallace requested my daughter get testing for something she was already being treated for by a different professional. My daughter told her she was already paying a lot of money to have this issue resolved by a different professional. She assured my daughter she would label this testing as preventative care so insurance would cover it 100%. Well, she did not label it as preventative, so now we are paying $390 for a test my daughter did not even need in addition to $120 for a new patient apt that was totally unnecessary and my daughter still did not get her well-woman check. So she had to schedule a second apt for that. At her well-woman check, (which only lasted 10 mins because Dr. Wallace was 45 mins late and had one foot out the door before even walking in) Dr. Wallace mentioned my daughter's test results, which were completely normal and we already knew from my chart. However, because Dr. Wallace spent 2 mins talking to my daughter about her "normal" test results, we were charged an additional $113 because it was not part of the well-woman check, so we were charged an additional appointment fee for information my daughter already knew and did not ask for. I talked to our insurance company and the front desk at the doctor's office and they agreed we should not have been charged. However, when talking to manager, she refused to help us out or adjust any payments. So now we are being charged $623 for a well-woman appointment that should not have cost anything at all.

I like the Dr's ,but the staff is terrible. I call in my script ,3 days later I call the pharmacy…read moreto find out it was never called in..I ask pharmacy to call Dr office, 20 minutes later pharmacy texts me you prescription is ready

I once had a doctor who told me that my tonsils looked great, even though they had been removed 10…read moreyears prior. I would go back to that doctor before I went back to Palmetto Primary Care. This place is a joke. I got no intake paperwork ahead of my visit. My nurse made fun of me for a condition I'm in treatment for and then expected me to recite my entire family's medical history (normally at a new patient visit they go through a multi-page checklist; not here!). The doctor did not make eye contact with me and didn't do anything other than listen to my lungs. No questions about outstanding medical needs, referrals, etc. She sent me for blood work and told me to come back in 6 months. It's been 4 months and I've never gotten the results from my blood work nor have I been provided with directions on how to access my records. I've gotten a bill for my copay and I've attempted to contact the practice five times, including 2 emails sent to multiple addresses, and I've had zero response.

Absolutely recommend this facility. From start to finish, to follow up and again, more follow ups…read morelong after the procedure, the staff and doctor are incredibly kind, professional and excellent at what they do. They offer a free consultation during which I asked A LOT of questions. There was NO feeling of pressure or condescension. Everything was easy to understand. They were totally okay with me taking my time after the consult to think things through, and answered more of my questions. Their accounting team were also very kind and explained everything very well. Professional quotes, emails and receipts were provided. Prices were very reasonable. The office, consultation, surgical and other areas are all VERY clean. Lots of parking. When in the waiting room, patients are obviously very happy with their procedures and open to talk with other patients... which is a really cool feeling. Leaves you having confidence in the whole thing.

Great doctor ! Great price! Traveled from Atlanta to see Dr Widenhouse. I had a consultation on…read moreJune 10th where he explained the procedure, the methods he thinks best to use to achieve the best results and the risk associated. I was thoroughly educated. Then the practice manager gave me the price, which I paid before I left (you have until 2 wks prior to your surgery date to pay and full). The price was nearly 50 percent cheaper than any of the others plastic surgeons that I received quotes from in my town ( i suspect because they have their own surgery ctr, where many do not and have to reserve space at affiliated medical centers). Also I had a family member who recommended dr widenhouse who had the same gynocomastia surgery that I had. Surgery was at the end of July. Results were great and staff was very professional throughout. Try PCPS,You won't regret!

Love MUSC as a whole, however, Virtual health is a complete joke. The PAs responsible for care are…read moreextremely dismissive and lack empathy. People like the two ladies I encountered do not belong in healthcare. Such a shame that such an excellent and reputable hospital is being represented by the likes of them.

My mom had an emergency at home , which resulted on her having to flown into MUSC. The care she…read morerecieved after her surgery was horrible. Nursing staff was not pleasant, not helpful and didn't listen to the patient needs at all. Got my mom out of bed without proper restraints and without PT or OT in the room. Sat on a potty chair that was improper to say the least..then my mom was discharged with others from her dr for them to set up home health care and skilled nursing. Discharge on thursday evenings no care was set. I started calling Friday morning no response no return call. Ikept calli.g to try to find information about home health referrals kept getting the run around.( can't reach the dr office have to leave a message that probably wont be answered for 24-48 hours) then I found out after calling back that the referrals were sitting in her folder no results. I kept calling until they fi alaly sent referrals to home health on Wednesday almost a week later. Now I get a return call and this lady just made excuses why they didn't respond. Oh it usually takes a while to set up these kinds of referrals. We'll im going to liaison dept call you. But no call. I am filing a formal complaint if the treatment And and the way this whole situation was handled that could have cause alot more damages and harm to my mom. Please be mindful when using these facilities and dont leave your loved one in the hospital alone.

Have received great service both times I went! You can check in online and get a text with when to…read morecome! Friendly and knowledgeable staff! Ms. Miracle and the PA were fantastic tonight when I had to go! Clean office with complimentary snacks, tea and coffee.

Don't go to urgent care if you are sick.. unless you are positive for strep or covid they wont…read morehelp. Doc said loudly "well what do you want me to do about it", when I said i think i have a bacterial infection in my throat as i had no other symptoms and asked for antibiotics.. he told me to go talk to my primary care doctor instead.. the very sick child next to me got prescribed Tylenol and i was told to go home and gargle with lidocaine.. not worth the wait or money.. go to your primary.. if its urgent go to the ER.. just not here.

Dr Lucas is a lifesaver. A " Mental" Lifesaver!!! Thank you, Sir, for clearing me after this…read moreFive-year journey. He put a team of specialists together who have cured my Short-term memory via neurological care. Office staff were always friendly and supportive! Thank you Doctor!

Dr Lucas has treated our adult daughter for her seizure disorder for 11 years. She and we love…read morehim. He is kind, funny, smart, and makes us feel as if we are his favorites!