After completing eight post-surgery therapy sessions with Kintsugi, I asked at the time whether…read morethere was any balance on my account. I was told there wasn't. Nearly a year and a half later, I received a bill totaling close to $2,000--despite the sessions being basic stretching exercises. I contacted Kintsugi to understand the charges and the delayed billing. I was told the coding was done by the therapist and that the billing came from a third-party company--not Kintsugi. However, the bill had Kintsugi's name and contact number, which makes the attempt to shift responsibility feel dismissive and unprofessional. Not only were the charges excessive for simple stretching, but I also stopped attending because I could perform these exercises independently. What's most disappointing is that the billing was delayed until I was no longer working and on a very tight budget. This timing added unnecessary financial stress. During my call, the person I spoke with said he would inform the owner but couldn't offer any resolution. He later left me a voicemail saying he felt I was mad at him, which struck me as odd--I never made any personal remarks, nor did I direct any frustration toward him as an individual. The experience reflects poorly on Kintsugi's business practices and, ultimately, on the leadership that enables them.

Presently a patient with broken leg and balance problem. Very good staff of physical therapists. I…read morewould highly recommend Aaron. Also have a terrific masseuse on staff. Bryce is the masseuse I had a very nice massage last week.

Had an appointment this morning to see Dr. Payne at 9 AM. I sat in the lobby until 10 o'clock and…read more so many people goin and then come while I waited. Finally at a little after 10 o'clock, I was taken back to a waiting room and sat in that room for 45 minutes and never saw the doctor. I then walked out and tried to locate the mri disc I had brought and then left for good. No explanations at all from the front desk and no apologies. About the worst medical office experience I've ever had.

I have seen most if not all the surgeons for one reason or another through out the years…read more Each Dr. is amazing can't pick a bad one out of the bunch This here review is for the amazing staff that backs them all up Each of them make you feel welcome with their kindness. With all that said... Jerry is the reason I write this From her kind demeanor over the phone, I was able to actually pick her out in the office and ask if that was her I was talking to you on the phone Jerry is just absolutely peach so kind and patient

Get out!!!!! My…read morefather was at Stafford, and I would not wish this experience on anyone. The treatment here is completely unacceptable. Staff come into rooms without knocking, with no regard for privacy or basic respect. The way they speak to patients is cold and rude, smart asses really, like people don't matter. It's disgusting how little care or compassion is shown. The facility is cold and stale. The staff's attitude is complete shit for a healthcare facility. Stafford should be ashamed of how they treat people.

I used to work here a few years ago. This place was used to be Stafford Healthcare and since it is…read morenow owned by a different company they changed the name to "Puget sound Healthcare" It takes a lot of energy and time to build up a great team of nurses, rehab team, management and all. Due to the fact that they are always understaffed we can easily say that It's not an easy turn around for this facility to be successful. I see that each and everyone that is working in this facility works really hard especially the rehab team and most importantly the nurses. If the rehab team and nurses can devide themselves just to meet their patient standard of care, they would. I would say give this facility a chance because inside this building is a great of team members that are working hard to give the care and support that our love one needs.

Website, anything you click takes you to Proliance. Pic shows a trailer, phone number doesn't go…read morethrough....

Jim is always on time and has a great attitude towards your health and well being. He knows his…read morestuff and makes you feel comfortable and welcome. This is my second time going to him for back pain and I will kindly refer him to everyone I know !

Unprofessional scheduling service they have and it is the focus of this review only. Called to…read moreschedule physical therapy after receiving a referral from my primary care provider. I verified with my insurance before contacting Highline physical therapy to ensure that I was covered. The scheduler tried to convince me that occupational therapy was what I needed despite the referral from my doctor saying I needed physical therapy. I told him that I was looking for physical therapy and not occupational. He then asked for the doctors referral told me to email it to them. I asked if a screenshot from my MyChart app was sufficient which he affirmed and replied that they would review it and get back to me. I wasn't given a timeframe so I assumed that it would be 5 to 10 minutes for a return phone call. Over two hours later and no phone call so I find another referral from my insurance call them and schedule. I have an appointment the next day so I call Highline back to see if there's any update and a different scheduler tells me that they were not able to download my doctors referral from the email, even though I asked the previous scheduler if a screenshot would suffice. Obviously something that would've been readily apparent immediately yet I didn't receive a phone call whatsoever. Anyway these guys seem pretty disorganized and unprofessional so I'm glad it worked out the way it did. ATI physical therapy had me scheduled the next day for my appointment in a phone call that took half the time.

FESSIONAL SERVICE AT FULLY EQUIPPED FACILITY. Expert…read morepersonnel guide you through your rehabilitation process. I had severe pain between my upper shoulder and spine. My care was guided by Deborah with the utmost care and compassion for what I was going through. In the end I was pain free and back to 100%. The home exercises she gave me continue to be a valuable addition to my activity regime. Thank you Deborah and your entire team for the care and the assistance you provided toward my successful recovery!

Acupuncture here worked like a charm. I had bad shoulder and arm pain that would get worse whenever…read moreI beared any kind of weight on it. Numbness and pain was gone same day. Alex is also one of the few acupuncturists in the area that accepts insurance as payment.

I cannot say enough about this place. The atmosphere, the location, and Alex's professional…read moredemeanor is impeccable. Beyond that, this is such a place of healing. I tried acupuncture as a last attempt to recover from elbow tendinitis. After the first visit, my pain decreased by about 65%. Suddenly I could move and lift without pain. I've had one follow up visit so far, and every time I leave feeling less pain. I wish I had found this place sooner.

We would give ten stars if it was avalable. My wife and I…read morehave health issues that require Chiropractic care. We recently started with Dr Bonnie after she was suggested by another Doctor. The care Dr Bonnie has provided us is amazing. Dr Bonnie is a highly skilled Doctor as well as a truly fun and caring person. She has very gentle but effective practice. Cami, Dr. Bonnies office assistant is sweet and helpful.

After my previous glowing reviews of Vitality Chiropractic, unfortunately, I have to give a bad one…read morefor my final posting. I was 10 minutes late for my appointment today. Unfortunately, there were a variety of traffic hassles and long waits at red lights just to get to the office. when I arrived I was informed that I could not be seen, because I was too late. Mind you, there was absolutely no one, let me repeat that, no one in the office except the receptionist, who did all the dirty work, and I assume Dr Bonnie hiding in the back somewhere. I left without another word, and that is the last time I will ever be going to this place. I regret that our doctor-patient relationship had to come to an end this way after 20 years. Honestly, I cannot recommend this place anymore. I guess she will have to figure out her karma problems some other way. DB

My mother is there in memory care Every time I come to…read morevisit, I find everyone there to be caring and friendly I give them five stars. And I know my mother would also it's nice to know that there is a great group of people watching out for her

Please have an attorney review any contract you or a loved one is required to sign before moving to…read morethis retirement community. I will not detail the difficult time my family and I experienced here, as it's possible it was a one off. However, it was extremely stressful for us and the behavior of the administration was unprofessional and disrespectful.

Dr Merritt performed total hip replacement in March 2016. Ten weeks post-op and I am doing really…read moregreat and am pain free. Dr Merritt was outstanding - from his explanations of what would happen/why, listening to understand my concerns and answer questions, ensuring I was prepared from pre-op to post-op. He cares about me as a patient and a person. His goal was to help me to have a pain-free hip and resume an active life....and I am there. I would choose Dr Merritt again!

From the owner: Orthopaedic Surgeon with advanced training in Sports Medicine surgery and the treatment of injured…read moreathletes. Specializing in arthroscopic surgery of the knee and shoulder, as well as, fracture surgery and joint replacement surgery (knee, hip, and shoulder).