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Chicago, IL

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ATI Physical Therapy

4.2 (18 reviews)
Open • 7:00 am - 7:00 pm

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Review Highlights - ATI Physical Therapy

“Staff at this ATI location are pros and super helpful .”

Mentioned in 2 reviews

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Athletico Physical Therapy - Rogers Park Loyola

Athletico Physical Therapy - Rogers Park Loyola

3.8(22 reviews)
2.5 mi•Edgewater

Luke spent MUCH more time than my doctor did trying to find out exactly what was causing my pain…read more He made me feel confident and positive about my recovery and future--the doctor only scared me. Huge thanks to Luke for helping me get stronger and pain free!

Upon moving from this location to a physical therapy office not associated with Athletico, it…read morebecame apparent that the Athletico model of customer service and care was severely lacking for my needs. For scheduling, insurance and payments, the "Patient Experience Coordinator" was unfriendly and abrupt, making interactions uncomfortable. I regularly worked with two physical therapists at this location for 1-2 sessions per week for more than 6 months. During each one hour visit, I worked directly with the physical therapist for 30 minutes and was then turned over to a young trainee/student for exercises. The level of competence of the trainee varied widely. Some paid attention and offered clear direction and others handed out balls or bands and then walked off. After not progressing with my recovery, I left this Athletico and spent months under the care of physical therapists at a hospital affiliated office where the full 60 minute session is with the physical therapist only. The level of care and my recovery progress increased immediately. Something to note, my insurance covered physical therapy with the same copay at the Athletico location and at my new physical therapy office. The value of care provided couldn't have been farther apart.

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Athletico Physical Therapy - Rogers Park Loyola

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Krister M Johansson, MD - Patient Room

Krister M Johansson, MD

4.2(23 reviews)
1.4 mi•Budlong Woods, Lincoln Square

Very interactive diagnostician more interested in healing/treating patients than insurance…read moreregulations. Listens and explains; energetic and honest. One of the best doctors around.

After moving back to chicago after college I returned to northshore/Swedish as that's where my…read morepediatrician was previously located. Since then I've seen only two primary care doctors (one- two times each if that), choosing them only because they had the earliest availability, not because I had a good connection with them, actually quite the contrary, as one suggested against a routine culture as I was sexually active but not showing ill symptoms. Anyway, I have an appointment for a procedure at a medspa next week and before moving forward with it, I wanted to meet with a new doctor to get a second opinion. I already paid my deposit with the medspa but have 72 hours to cancel it if need be. My primary care doctor (I've only seen once) was booked until September and I was looking to switch anyway. I booked with Dr. Johansson as he was the only doctor who had availability before my med spa appointment and had good reviews. I then received a phone call from his receptionist saying he couldn't take me. I asked why not. She said because "he's the doctor and he said so" and couldn't give me a reason. I was honest and said as long as there's availability with him online I'm going to continue to book until I have a valid reason for cancellation. I'm a paying customer with insurance. When I pushed for an answer, she said one can perceive my actions as 'doctor hopping,' which doctors don't like. I informed her that I had yet to speak with a licensed physician about this concern, as my record can reflect, and that I was just looking for a second opinion not necessarily a prescription. I previously missed an appointment regarding the same issue but the record reflects that I never met or spoke with a doctor. I haven't seen any doctor about anything since April. There was no "I'll let the doctor know" or "I'll have him follow up," it was a complete disregard for patient care. Pretentious, I have the power attitude, and cares more about being right than understanding not everyone situation is black and white. I understand there are patients that 'doctor hop' looking for a certain result but doctors should have the decency to hear a patient out. Patients should have a right to switch to doctors they feel comfortable and safe with, just like patients can switch therapists. Looks like not being able to schedule with him was a blessing in disguise.

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Krister M Johansson, MD - Foster Medical Pavilion Parking Entrance

Foster Medical Pavilion Parking Entrance

Krister M Johansson, MD - Foster Medical Pavilion Entrance, 5215 N. California Ave.

Foster Medical Pavilion Entrance, 5215 N. California Ave.

Krister M Johansson, MD - Front desk

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Front desk

PT Solutions of Rogers Park

PT Solutions of Rogers Park

3.0(2 reviews)
2.5 mi•Rogers Park

Great Team!! Friendly staff Fun environment They care for their patients Awesome PT teamread more

Don't go to this place! They overcharge for their services. Charges to insurance don't make sense…read more Wildly different prices from one day to the next and multiple charges for the same therapy each time. They delay processing the bill so you don't catch on until you've run up a huge bill. They charged over 10k to my insurance company for 8 sessions over one month. They don't fix your problem and want you coming back for as long as possible. They did not tell me what the cost would be up front and once the charges came through, my portion of the bill was over $700 dollars. Some of the charges for one day of therapy was over $1000. They set you up with appointments for weeks and when you cancel, some of the biggest bills where the last two appointments. All I had done was dry needling and they helped me with exercises. The needling didn't help and the exercises made my injury worse. The staff is nice enough but that's because they want you coming back. Talk like they know what they are doing but really have no clue. They dance around your problem and never cure it. I started feeling better when they stopped the torture. I am disputing the charges and contemplating filing a complaint with the Illinois Insurance commission. This is what's wrong with our health care system. These companies that charge astronomical amounts and pass it on to the insurance companies while customers don't look at what they are being charged and just pay the copay. Meanwhile our insurance rates keep rising along with the cost of healthcare. They told me this was in network with my insurance company while hiding the true charges until the bill comes weeks later. They are affiliated with Saint Francis Hospital Then St Francis hospital starts harassing you with endless calls for payment even before you receive a bill. Don't use the company. No wonder they popped up in every neighborhood. They must be making a huge profit from ripping off customers while using deceptive accounting practices.

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PT Solutions of Rogers Park
PT Solutions of Rogers Park
PT Solutions of Rogers Park

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ATI Physical Therapy - physicaltherapy - Updated October 2026

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