JointPro Physical Therapy in Frankfort, IL was my choice for knee rehab after a double meniscus…read moretear--best decision ever! From the moment I walked in, I was treated with kindness, friendliness, and knowledgeable professionalism. They were extremely helpful in meeting my scheduling needs! The therapists I worked with listened to me and made sure I safely moved toward physical normalcy again. Therapy was a pleasure because I felt seen and cared for. I recommend JointPro to anyone looking for a physical therapist. I felt like part of the "family" by the time I "graduated'! Thank you, Colleen, Kaylene, Joe, Emily, Josh, Kim and the entire office!

The best decision I made after my shoulder surgery was going to JointPro Frankfort. From day 1, I…read moreknew that I was in good hands. Angie took amazing care of me, paying close attention to my progress, concerns, and goals. I looked forward to going to therapy because I could feel and see the progress I was making. Josh, Colleen, Kaylene, and Joe were also amazing to work with as well, and Kim did a great job scheduling all my appointments. This is definitely THE place to go for physical therapy!

Their concerns are your needs. From the cheerful "Hello"…read moreheard upon entry to the "have a great weekend" when you leave is real; they don't just say it, they mean it. My therapist pushes you to do your best and depending on your performance he'll push you to do just a litter bester. He doesn't just tell you what to do, he works with you, encouraging you to keep going. The therapists here are professional and help make therapy an appointment you look forward to.

Mental health counselling…read more I had a not so good experience with this company last year. I really liked the counselor a lot. I asked her to read a story that I had written about mostly my life from 2021 to 2024. I thought it would help explain the way I communicate to certain people. I don't think she read it. So, I was talking about an email I sent to somebody, and all of a sudden, she became very judgmental to the point that I ended the session and never went back. I was trying to get away from being judged without knowledge of what might have made my email a little stronger than it needed to be. In plain English, I was really tired of being wrong all of the time. I filed for a divorce after 47 1/2 years of marriage partly because of that. Fast forward, a couple of weeks ago. I decided to try to do therapy at this company once more, because I had been going through a very difficult time in my life since late December. The intake form was clearly designed for physical therapy, and that was pretty frustrating. For instance, it asked me what part of my body needed physical therapy. It would not let me advance to the next page until I finally check the "head" box. Well, I finally agreed to a therapist, and a time. When I first talked to the therapist, I tried to explain what had happened last year. I pretty much begged her to please read my "story". I offered for her to read it on my time. She was having no part of it. I explained to her that I have finally healed with a lot of what was in that story, and I saw no reason for me to relive it. Some of it was very dark, and it took an awful lot of work to get past it. I won't elaborate in this, but suffice it to say, it was the darkest days of my 74 years. I knew it had happened but had absolutely no desire to revisit it. Well, we did it the way she demanded, and it affected me just the way I thought that it might. I emailed her how it made me feel, and I received a "canned email" back telling me that if I was having psychological issues call 988, and if I was having medical issues call 911. Gee thanks! Fast forward to yesterday (Monday April 20) I had made an appointment for 1PM Monday, and I simply got confused about it, and thought it was at 2PM like most all my appointments are due to my having trouble sleeping. I was sent two emails between 1PM and 1:20 PM, although I was nowhere my computer. I admitted it was my "bad". But after thinking about i was wondering why, that in that 20 minutes she couldn't have called the office and have them check up on me. I very much believe in the golden rule, and I can say without any reservation, that is what I would have done. I would have done that with anybody, not just a 75 year old man with very limited mobility. I am beginning to understand now why the about the only thing this country leads in now, is record debt, and minimal common sense.

This facility treated me like family. They are very nice people that were sincere, thorough,…read moreunderstanding and closely monitored my overall progress. As I improved, they gradually increased and revised the exercises given to strengthen my injury. I was pushed hard in therapy but also scaled back gently when needed. Scott Racz, Taylor Villa, Katie Semlow, Natalie Willis, Jon Rodriguez, and Jake treated me with respect, concern, and care throughout my entire time there. My injury was so bad that each of them had worked on me at some point due to the number of continued sessions that my doctor prescribed in conjunction with my availability and they were all great! This team went over and beyond protocol to help in the healing process for my severely broken ankle. The new hires there kept up the high level of professionalism when they were needed to fill-in as well. This facility constantly cleaned their equipment before and after exercises, kept clean towels available, and catered to my needs. My recovery vastly improved due to their program so I HIGHLY recommend this Athletico location for physical therapy! There was not a bad personality in the bunch. They treated me so well that I almost want to break something again so that I can return. Lol.. but seriously, I couldn't have rehabilitated my injury at a better place. Thanks to them, I feel so much better now. ~ Maurice ~

The folks at this facility are very professional and very knowledgeable. I had an excellent…read moreexperience with my post hip PT. They got me going and improvement was very noticeable in the first week.

Personal care for your recovery. I have been here several times after various surgeries and was…read morealways happy with experience.

Moody and Kelly at the Frankfort location are awesome1 I…read morespent years in pain from a head/neck injury and have never found relief until now. I've been to other PT facilities - they don't even compare to the level of treatment I have received. If you have any kind of spine issues - you need to go see Moody!

The people who work there go out of their way for everyone with whom I've ever seen them…read moreinteract--such kindness. Every chiropractor, everyone working the desk (how to they balance it all?!), and everyone in the back--top notch. It wouldn't be an exaggeration saying that the years I've spent going there have changed my life; I limped in, and I honestly don't think much about my back at all anymore beyond following the maintenance schedule they've worked me up to. I've recommended them to countless people, so if you're on the fence, go for it--you won't be disappointed. Thank you all so much, especially Doctor G--you're the man!

I've been going there for 19 yrs, they're just wonderful in all ways. I'm a gal that has always…read moredone too much and Dr. Glen and all staff has kept me upright and healed so I can keep living a really active and strong life at 72...can't wait for golf season!

i was required to do a certain physical agility testing to see if i would be able to do the…read morerequired production work at flex-n-gate manufacturing warehouse.... the therapist was very knowledgeable and patient with me while i accomplished and completed the various tasks.... it was a very pleasant and informative experience.... i would proudly suggest relive physical therapy in mokena illinois to anyone needing testing or therapy.... it's a great place and a great atmosphere to be in.... keep up the good work.... david l stone

From the owner: Physical Therapy. Manual Therapy. Structured Therapy Exercises. FCE/Work Conditioning. Work Site…read moreAssessments. Athletic Screenings. Pain Management Consultation. Dry Needling. Wellness/Nutrition Consultations. Heat/Cold Therapy. Electro-Stimulation.

My family have been using Sports & Spine for years. Great care and great staff. They make you feel…read morelike family.

I can't say enough about Sports and Spine Chiropractic!! I hurt my back in June and called the…read moreoffice for help; EVERY person in the office handled my injury with such kindness and support. My care and treatment was fantastic! The doctors took time each visit to answer every one of my questions with knowledge and professionalism. Every day I run, I am so thankful and feel beyond blessed for the doctors and staff at Sports and Spine; if it wasn't for them-I wouldn't be running again! It's a 10/10 office!

The care quality by the PTs is very good. Billing and administration is poor. I stopped going…read morethere and they are still billing my credit card for appointments they were supposed to remove from the books a while back. I told Alex remove the appointments, my insurance is ending 12/31. Today I am seeing ATI charged me for a $25 co-pay on 1/3. I got billed 12/31 for my very last appointment. Why am I getting charged a co-pay when I wasn't there to receive any services? Those responsible for administration were also slow in getting progress reports to my doctor. I had to bring this up two or three times. If I were rating care quality alone, I would say 4.5 stars. I want my $25 refunded and there needs to be no more charges on my credit card for services that were not provided.

I had my first experience with a cold, careless healthcare professional at this location. If you've…read moreever had one of those before you know it's a pretty helpless feeling to come to someone in need of assistance and have them barely acknowledge your situation. The PT assigned to me was named Jake. While I did see two other therapists at this location who showed more compassion, I apparently drew the short straw this time. Jake frequently uttered one-word questions and phrases to me, he was extremely inattentive, and he never offered up so much as a smile when I came to see him. In fact, he seemed much more interested in flirting with the young PT assistant than he did paying attention to his patients. To top it off, the therapy he prescribed wasn't very helpful, and I ended up going to a different PT clinic to resolve my physical impairments. It's entirely possible that ATI is a fine organization, but they definitely hired the wrong professional at this location. Jake has no business being in the career of helping others with physical pain.

I had a successful had surgery with Dr. Mcgillis through Parkview Othopedic…read more The staff there are very organized & efficient regarding appointment & surgery scheduling & health Insurance verification.

This specific location is awful. Doctor canceled my 3 week follow up because I was sick (he's a…read moreDOCTOR). So I was left in an ankle to hip brace for 8 weeks. When I went back today, his office staff had THE shittiest attitude when telling me that I was in the wrong office, despite telling me it was the mokena office not even 24 hours ago. I then had to drive all the way to palos in record time for them to ask me to reschedule, even though I arrived maybe 10 minutes after my appointment time and it was a scheduling error on their behalf. This has been the most awful experience start to finish dealing with these people and I will NEVER be back. I would rather deal with an untreated broken knee than deal with this trainwreck.

We worked with Ms. Cassidy for our daughter's Torticollis diagnosis. We received a recommendation…read morefor BDI and Ms. Cassidy and are so glad that we did! We started treatment when she was 5 months old and graduated at 1 year old. She was always professional and made each session fun for our daughter so she looked at it more as "play time" than PT. The improvements we saw after working with Ms. Cassidy and with the at-home exercises were incredible. We really appreciate everything she did for our daughter! What a great experience!

Wow don't be fooled they are in no way professionals unbelievable how many mistakes they have made…read morewith insurance documents personal records and my child's personal information that they feel free to give to anybody who asks this information is protected by law so when somebody calls and they give them whatever information they want that is a no-no but they don't seem to understand that that's why I filed a complaint with the attorney generals Office it's a shame to most of the employees there a very nice and seem to know what they're doing but management needs a serious revamp and if you ask who owns or runs video playhouse you will not get a straight answer which tells me something is shady I will do not recommend PDI Playhouse Collections anybody for any reason whatsoever there is plenty of other places out there