This review has nothing to do with Orangetheory as a gym--it's about the management at this…read morespecific location. I've been an Orangetheory member for years, and visiting different studios usually feels like coming home. I attended this location over Thanksgiving 2025 while visiting family and initially had a great experience. The studio was clean, well-maintained, and the front desk staff were consistently friendly and helpful. Unfortunately, my experience after that visit has been disappointing. I accidentally left behind a single workout glove. What followed was months of trying to get it returned. I reached out multiple times by phone, text, and email. While the front desk staff were always kind and responsive, the studio manager never replied to a single email. To make things as easy as possible, I even provided a prepaid FedEx label and offered to arrange pickup if needed. Staff confirmed that the label was received, yet I still never heard back from the manager. My last email was sent on February 4, 2026, and went unanswered. At this point, it's no longer about the glove. It's about the lack of basic communication and respect. A simple response would have gone a long way. As a long-time member, that level of disregard is disappointing.

I love this location. They have the newer treadmills that seem to be more comfortable and great…read morestaff/service. I really enjoy the coaches and music playlists here, I can always rely on the Woodruff road location to have a great coach and solid workout for me. As a Christian playlists are important to me, I like hearing a fun upbeat and diverse playlist. I think Carmine and Erin are awesome coaches I frequently see here. The guy at the front desk is also very friendly. Bravo!

Extremely Poor Maintenance and Unsanitary Restrooms -- Look for Alternatives…read more I've been coming to Planet Fitness at Verdae in Greenville, SC, and the situation has only gotten worse. More than 50% of the restrooms have been out of order for over two months, with absolutely no progress. When I asked the front desk, they told me there is no plan to repair them. On top of that, the cleanliness of the remaining restrooms is extremely poor -- dirty, poorly maintained, and clearly not cleaned regularly. For a gym that claims to prioritize member experience, this is completely unacceptable. Until this location fixes its maintenance and sanitation issues, I strongly recommend looking for alternative gyms.

I visited this Planet Fitness when I went to Greenville recently for work. Like all Planet Fitness…read moregyms, it's mostly cardio equipment (arc trainers, ellipticals, bikes, and treadmills) and pretty no-frills when it comes to weights. The individual machines don't have TVs, but there are 8 choices along the wall, and you can plug in your headphones to hear the audio, which worked well. This location was easy to find with GPS and has plenty of parking, but the parking lot does have several potholes to watch out for. My favorite thing about this location is that there's a big leather couch with magazines for relaxing after your work out and shower/change. My Planet Fitness location back home doesn't have this, and it seems like a good place to relax a bit before heading back to the real world. I'll visit again if I'm back in the area, too.

I canceled over the phone with the staff and they told me they took care of it. Little did I know…read morethey kept charging my account over a whole year and won't give a refund or anything back at all. Awful service.

Always clean, always inviting, always my happy place!!! Grateful for the 24/7 access as I work…read moreearly in the AM so I can always go when I have time. I have been using this gym for a little over a year and I couldn't be happier with my overall experience. Super nice staff, clean equipment, and always growing class choices. Being able to bring a friend for free each time I come is also a huge plus. Best gym in South Carolina!

I love this gym! It's always clean, lots of natural light with all of the windows and friendly…read morestaff.

This YMCA is located about 10 minutes from the hotels near Haywood Mall where I stay when in…read moreGreenville. Staff extremely friendly and equipment looks real new. Convenient parking and great place to get your early workout in! Highly recommend.

this gym has everything I need to workout. The equipment is new the staff is supportive, and the…read moreenvironment motivates me. I've also liked their group classes, especially fly yoga

Best gym in the area. Great equipment and atmosphere. The owner is awesome and super chill…read more Everything you need for strongman, powerlifting, and body building. Trainers are excellent.