Organized, clean- kids enjoy the activities. Coaches friendly and organized. Birthday party also a fun event and hostess very helpful.

One of only two gymnastics options in town so much like Water Sprites, Athletic Horizons doesn't even attempt to provide quality service. Old, worn out equipment is matched with faded pictures on the walls from the 1984 Olympics. Staff sits behind a partitioned desk, never coming out to talk to patrons, supervise classes, or be friendly. The little kid classes are taught by college-age kids who don't generally seem to like little kids and send their students to take a "water break" every 10 minutes of a 60 minute class, as well as, sending them to free play for last 15 minutes of class-- so in essence the kids get about 30 minutes of group instruction. The bright spot is that little kids love to jump and roll around so they still have fun. read more

Friendly staff here, but I had higher hopes for their toddler program and unfortunately they missed the mark. The teacher was very nice and energetic, but it felt as though all they did each class was run through their obstacle course over and over. I guess it depends on what you're looking for, if you're looking for a place to just have your kiddos get their wiggles out in a semi-structured manner this could be a good option, but if you're looking for actual instruction I don't think that really comes in until they're older. Also, something to note, if you're signing your child up for the toddler program they will need a parent or guardian in class with them at all times. read more

What friendly and accommodating scheduling! Gymnastics is giving our kids new abilities and increased confidence. Thanks coaches!

Rude manager! They kicked my 3 yr old out of his class cause of a little potty accident not even on their equipment but on the cement floor! Place is dirty and falling apart. Not worth the price you pay. Coach Tina was great but she's the only great thing about that place. read more

I've always had issues with the front desk staff. Not friendly, rude. Few times I tried to get a hold of their manager...was successful after days and days of trying. Very poor customer service. They came out with the generic age guidelines, and no matter how well your kids performs, they will keep your kids at their age group and will not advance them. There is no regards to kids potential whatsoever. And this is actually very sad. Also, the front desk staff seems to be very un-knowledgeable and ignorant. Apparently, it is not about kids or talents, but about the $$ that you pay. read more

Came her for the first time for Fantastic Friday's and my two year old LOVED it. She ran around like crazy, jumped all over the place, and picked up some ladder climbing skills. read more

We really enjoy going to the tot time during the week. It is nice because it's drop in so you can fit it in when it works for you. The class times are usually 9 or 9:30 m-f except Thursday's. The did increase the price from 7 to 10 dollars but if you buy the 10 session card you get a good deal read more

Way to hot for kids in the summer,they need to fix their cooling system or only hold classes early in the day

Good location and good instructors but sad classes don't work with our schedule with the location being at the opposite end of town from school, work and home. No way to get there after school for lessons unless I miss an hour or more of work. But I love everything else about the location. Later evening classes would be a plus. read more

It's a great kid friendly environment. With supportive coaches and helpful staff! Very clean and they encourage kids to reach their potential in a safe and nurturing way. read more

If one judges their experience based upon a mere activity, then Athletic Horizons is a positive experience. However, if expectations are based upon its competitiveness and acumen in its sport; then sadly, it is quite poor. read more

Would you like to crush your child's dreams by destroying their highly anticipated birthday party? Then go here!! After my family's experience, I cannot recommend any parent to book a party at this facility or even take their child here for lessons. My little cousin was set to have her birthday party here last weekend, and Athletic Horizons failed to show and open the gym. Yes, that means a little girl, so excited for her birthday party was heartbroken when she was told she would not be having her party there...an hour after they arrived to set up. After it was booked and the deposit given as well. How careless do you have to be to FORGET a child's birthday party? And how terrible do you think it feels as a parent to have to tell your child "Sorry honey, your party is not going to happen like you thought." on the day of the dang event? Her parents were set to pay almost $300 for the party, and you just blow them off? This is not the way to do business in a small town AT ALL- it's truly an embarrassment to you. Luckily for my little cousin, her parents improvised and moved the party to another last-minute location. Guests waited outside of their gym for 1/2 an hour to get in, and then caravan-ed to Bidwell Park to cheer up the birthday girl and help improve her day that YOU RUINED. read more

What a neat place to have a child's birthday party...unfortunately, the staff was underwhelming. They had almost no interaction with kids and literally just sat the entire time. This little boy deserved to have them make it special, especially for the price. read more

There are many things we love about Athletic Horizons. The teachers are fun and engaging with the kids, the facilities are open and filled with fun activities for the kids to do. My kids have taken lessons there for over 2 years and they love it. The only issue we've had in that time is they've occasionally had shortages of teachers and combined classes (specifically the beginning and advanced tots classes). Usually these situations are temporary, but for the older kids, the classes become a big waste of time when they have to stay on the same level as the little ones. My lowered rating, though, is primarily due to the front desk staff. When we started taking lessons there, the front desk person, Lesa, was exceptional! She knew me, knew my kids, and knew her job. For a year and a half, we never had any issues. Unfortunately in the last year, they don't seems to have a consistent front desk person, and the various people I deal with don't seem to know the computer system, how to recieve payments, and because it's different people all the time, it seems like a LOT of work to get anything done. Every time I've had to interact with the front desk in the last 6 months, it's taken a minimum of 20 minutes; even when I'm just making a payment. Then, I recieved a bill for a session I gave notice (2 months) in advance that we wouldn't be attending. It's just a mess - no one seems to know what they are doing there anymore. My hope is that over the summer they will find and fully train someone to run the front desk... My 3 star rating would go up to a 5 if they could resolve their staffing issue in this one area. read more

Athletic horizons has always been wonderful to our family. Our daughter goes weekly for gymnastics and we've done three birthday parties there. We have our fourth party coming up and I mistakenly wrote the wrong time on all the birthday invites. Athletic horizons bent over backwards to fix my mistake. They changed our time and asked coaches to come in a bit later. Thank you Athletic Horizons for the awesome customer service! read more

I've tried this place for a few sessions for my 5 year old daughter and it's awful. It's unorganized and not safe. The kids learn nothing and look entirely bored. I've had my daughter in gymnastics in San Diego for 3 years and I expected the same amazingness...so disappointed. Also, the lady at the front desk is always rude! Don't waste your time or money. read more

This place is great, kids have a great time. The previous bad review by David O is absurdly ridiculous...go to the library David. Love that places like this exist for kids to pursue their athletic dreams or to simply get out from in front of the TV for a few hours. read more

I usually do not write reviews, but this place is worth my time... Not in a good way. This place has the worst customer service I have ever experienced in Chico. Despite the fact that the instructors are great, the rest is just a disaster. Reception area is lacking customer service skills, and basic "being nice" skills, which scares customers away. I have witnessed a few "unhappy" customers at the front desk in the past, who were treated very rudely. It's almost impossible to get a hold of the manager of Athletic horizons. In the past, it took me about 2 phone calls,an email, and 1.5 weeks to here back from them. We've have been going to Athletic Horizons for few years now. And this is where we stop. I will not pay the place that treats their customers poorly, rudely. Simply unacceptable. Any business should know the first rule to be successful: Customer Service!!! read more

Best place ever for 5 year olds birthday. My daughter and 2 twin nieces had a combined party at Athletic Horizons and it was the BEST. We had the entire gym to ourselves for the party Saturday morning. We had children from 1 year to 9 years and all the kids were engaged and had a blast. Everyone agreed how perfect it was for the kids. My family couldn't have been more pleased. The price was extremely reasonable specially for what they charge in Sacramento for similar facilities for two hour party packages . I was originally concerned how it would work having come in during regular class hours and feeling totally over stimulate d by the number of classes and kids but it clearly was a hit with parents and kids and I am so glad we chose to have it here. Would definitely recommend them for birthday parties! ! read more

This facility is disorganized and dirty. Some of the instructors are completely lazy and unenthusiastic. They claim repetition, but the same music, routines, warm-ups, and activities year after year is just plain uncreative. It would be nice if there were owner involvement and therefore investment in the success of the kids. read more

ATHLETIC HORIZONS IN CHICO: UNSAFE ENVIRONMENT !! My child has been taken gymnastic class at Athletic Horizon for some months now. He likes it well. It seems to be a clean, well appointed facility with a high regard for student safety and fun. I wish, therefore, that I could write a glowing review without qualification; unfortunately, I cannot. It seems that AH is _not_ a safe place for a parent to quietly read a book and wait for their child to be done with class. This afternoon, I was sitting with my daughter, both of us quietly reading library books. Basically minding our own business. A small child came into the play area near our seats and started screaming into the nearby fan at the top of his lungs. The first few times I curtailed my reaction...who among us hasn't screamed into a fan, after all (the blades distort the sound in a fun way). Finally, however, I asked the boy to stop. He said, "what" and I repeated myself a few times in a fairly calm tone (I teach children's arts classes and am used to trying to be firm by not scary). Then he started screaming into the fan again. I told him, more loudly since he, again, kept saying, "what?" ( I assumed that noise from the very fan kept him from hearing me) to go get his mom and he scampered off. Understand that there are 2-3 dozen parents with kids waiting for other kids to get out of class. No way to tell who belongs to whom unless they are sitting with them. Younger siblings are often somewhat loosely attended - playground rules, right? We keep a general track of our own and everybody watches out for everybody's? A few minutes later, a grandmotherly woman walked up and asked if the boy had done something wrong. I told her quietly, calmly, and politely and she wandered off, seemingly satisfied. I even said, "No big deal. It's just kids playing. Don't get him in too much trouble!" Imagine my surprise when, several minutes passed and the same grandmotherly woman came back with "Lisa", an Athletic Horizon's employee (who, fairly politely at first, asked for my side of the story). Within moments, the grandmotherly started screaming threats at me that she would call the police if I ever talked to her kid again and that I should only have talked to her if her child misbehaved...crazy, right, since I had sent the message with her kid to bring her and had no way of knowing which one she was. I'll admit, I somewhat lost my cool, but essentially told her she had no right to walk up and threaten me and that she was welcome to use my phone to call the police right then and there. Well, I would write the whole thing off as one crazy parent were it not for the fact that Lisa, seemed to want to pursue the issue in some way, saying she was not herself the manager, refused to give me the name and contact info of anyone in authority (owner,manager, etc.) but was very intent on getting _my_ name and number. While she said that she was impartial and did not ("could not") have all the facts, it seemed very clear to me that she had made up her mind that I was the one at fault, though in what way she declined to articulate. She basically refused to even inquire of my daughter, who was sitting three feet away for the entire episode as to my daughter's point of view and then, when I finally insisted she do so, quickly made light of her input. I did ask Lisa if this were the sort of business where parents minding their own business with their nose stuck in a book were routinely accosted by other, irrational threat making parents while "management" stood idly by. She took great offense at this and, though I apologized several times, she never really seemed to get over it. She was so...creepy...about not giving me the name of anyone in authority that I could talk to that I declined to give her my name (or my child's) inasmuch as, in such a surreal case where she obviously wasn't that interested in either my side of the story or the facts of the matter, I, perhaps irrationally, feared that my child would bear the brunt somehow. This met with pretty much open derision from Lisa, who, in general, persistently turned the conversation to how weird this was for _her_ , and pretty blasé about the fact the I was the one who had just been yelled at, threatened, embarrassed in front of all the other parents, etc. Now I don't really expect AH to be able to control all the crazy parents there are in the world. Heaven's no! Not even possible! But if AH staff is going to interject themselves into an issue like this, I would expect it to be on the side of objectivity, reason, calmness, and customer service (like maybe, "hey crazy lady, please calm down. It is not okay to stand there and threaten other customers like that"). I certainly expect that, when I ask to speak to someone in authority, I am, promptly, given a name and contact info, not this mysterious, "I can't tell you their name, but I'll have someone call you." Poor, poor, customer service! read more

Not an enrolled member. Wanted to try out the Friday "play group" before I sunk any money into any type of lessons. Will not be back. I have taken my toddlers to other gymnastics places around Ca and Wa for "open play" and this place is the most unsafe I have ever seen! Gaps between mats as wide as 6 inches. The trampolines had no barriers on one end, meaning if a child was jumping, they could fall of the end and hurt themselves. No foam pit under the bars. The bars and beams were allowed for any kid to play on. A metal slide (really, metal with sharp edges). This place is a death trap. Parking, you must get there early or beware, you could be towed if you have to park some where else. I am truly disappointed. Also, there was a large door open for fresh air, but it was open to the play area so if a child got away from a parent could run into the parking lot. read more

This is the most univiting, cold place ever. I was horrified on how they treat "new" PAID sign ups!!!! Their expectations of toddlers "staying" off mats and not exploring area is absurd. No empathy for a child whatsoever who is exploring a new place for the first time. I brought my youngest in hopes of building social interaction for him and then later bringing my oldest. I imagine if the front desk had ability to give more accurate direction and the teachers had more excitement to be teaching and empathy for children this could be a good place. Until then I would waste your time or money!!!!! read more

My daughter has taken classes at Athletic Horizons for over a year. It has been disappointing that the few teachers she's had there have been "too cool for school." Looking bored, not even watching their own students practice. yawning. scowling. and acting overall snooty. There are a few gem teachers but the rest are duds. read more

I do not recommend having a birthday party here. I paid for 16 kids to have a fun time for my daughters 10th birthday today. When I got there there were two young girls who didn't even say hello. Once the party started they were not bubbly or very friendly with the kids. About 45 minutes out of the 2 hours was spent eating the cupcakes and then opening presents while they wrote down what each child brought. They were uninvolved and inattentive. There was not a lot of play time. I felt for $245 for a little over an hour was not worth it. They hardly got to play on the zip line or do obstacles. It was pretty much free play while the "coaches" talked amongst each other. I am very disappointed . I will not go there again. Ever! I am giving a one star because I have to. If I had a choice I wouldn't leave a single star. read more

I would not recommend this facility to host a child's birthday party!! I booked them for my daughter's birthday party and they were very rude to me when I went in to sign the contract and pay my deposit. When my daughter came down with the flu and I needed to reschedule her party they were not sympathetic but rude once again, and insisted that I pay a $55 rescheduling fee! Her party was then scheduled for this last Saturday but the staff never showed!!! I waited an hour in the heat with a crying daughter who was devastated that her party was ruined. After waiting for an hour we took our party to a local park. Becky, the manager, told me today that it was a "clerical" error and she chose the wrong Jennifer in their system. When they called to confirm this person said they didn't have a party scheduled so they cancelled it!! I would have assumed that since I just rescheduled it with the manager that I wouldn't need a confirmation call, and how does such a huge error occur? Don't trust your child's day to this unprofessional group because you'll get nothing but heartache and a headache!! read more

The review by David O., for lack of a better word, was weird. While I have no personal knowledge as to what actually happened, David's version of events comes across like the ramblings of an entitled, conspiracy theorist. I have always enjoyed Athletic Horizons and found it to be a safe and fun environment. While I expect the managers to maintain an orderly and safe gym, I do not expect them to maintain a library-esque atmosphere. What David needs to recognize is that AH is not a library. It is filled with children, and while his own child may have developed a withdrawn, quiet demeanor, David cannot expect that all children will be quiet in the gym. It is very odd that this entire situation started because David could not tolerate a child speaking into a fun. Does David also get offended when at the sound of a baby's laughter? Moral of story: if you are looking for a place to send your child to train in gymnastics, go to AH. If you are looking for a place to read and avoid the sounds of children playing, go to a library. read more

The first time we visited Athletic Horizons, it was a disaster. My daughter left crying, saying she would try harder and do better since she didn't get an award at the end of the class like ALL of the other kids did. She was 4. Of course we never went back until a friend had her birthday party there. What a joke. The employees were 3 very disinterested teenagers-2 of which had little to no interactions with the children. They didn't help setup, cleanup, or manage the party in any way. For almost $300, I would say that is absolutely terrible. 20 minutes before the end of the party, the employees showed some hustle and started putting away equipment. Again, for the amount of money paid, the equipment should be available until the actual end of the party. And to top it all off, the birthday girl's father had to leave the party to go get cash to pay for the balance of the party bill. Never mind the fact that the facility accepted credit card payment for the deposit and the classes they signed their daughter up for. Maybe since they are the only gymnastics facility in the area they have become complacent in actually providing a facility that provides an excellent client experience. If you value your dollar and your sanity, go elsewhere for your children's parties and athletic instruction. read more

If your looking for child care this may be the place for you. If your looking to put your child in gymnastic classes I would not recommend Athletic Horizons. Through my investigation their equipment is old and not safe for competitive gymnastics. Their prices for competitive gymnastics far exceed other gyms with a coaching staff that is not professional. When I visited them gym I asked to see the manager and see the head coach of higher level gymnast and the girl pointed to a lady that had a dog on the main floor with all the children around. I asked another person that seemed to be waiting for their child to finish and they said the coach brings her other work in the gym. Question to be answered. If I pay for my child to be coached why isn't the coach coaching. Other people that I have spoke to told me this gym is a recreation center more than a competitive gym. If that is so they are doing false advertising. Overall I will not send my child to this gym. Obviously the owner doesn't pay attention to what is going on or is just as stupid as the coaching staff that puts any child going there at risk. Last note what if your child was allergic to dogs and the dog hair got all over the gym floor that your child was rolling around on????? Definitely not worth the thousands of dollars. I have visited several quality gymnastic facilities and I would rate this one the worst starting with ownership down to the coaching and staff. read more