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Colorado Springs, CO

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Updated over 3 months ago

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Nordstrom Rack

Nordstrom Rack

3.6(20 reviews)
1.4 mi

I was going to give this Nords 3 stars but today I found something that made my day-- so it's gonna…read morebe 4. And did I mention there were some friendly faces on the employees today? Maybe cause it's a Friday-- I mean who doesn't love Fridays, huh?! Today I was on the hunt for a leather belt and a designer bag but only found a belt which was more than I expected. I wasn't sure I was going to find a leather belt here but thought since it's the "fanciest" place the springs has to offer-- why not check anyway. I was pleasantly surprised when I found a beautiful all leather belt in my size-- it was a fashion miracle! I got the last small at $15 and you definitely can't beat that price. I think it's made by Halogen which is a pretty sturdy and classic brand. Any who, I made it out with a fabulous purchase and so very pleased about that and it was also nice to see friendly faces when being checkout at the registers. Looking forward to finding more amazing items in the very very near future-- like maybe tomorrow! It's a 2 thumbs way way up for this Nordy's!

Sadly, this outlet store does what many of them are doing now. The clothes offered here have never…read morebeen in a Nordstrom store. They're not just "out of season." They're specifically lower quality items that were manufactured to go directly to the outlet at a higher price than what they're worth, then a tag is added to show you the "original price" so you feel like you're getting a deal. You can take one look at the quality and know you're not getting a Nordstrom item.

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Nordstrom Rack
Nordstrom Rack
Nordstrom Rack

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LOFT

LOFT

3.0(4 reviews)
0.2 mi
•$$

Loft has some great clothes, but their "free 30-day returns" policy leaves a lot to be desired!…read more If anyone from Loft reads their online reviews, this is a story in how to drive a previously happy Loft customer away for good. I needed a different size in an item that was gifted to me through Loft online. My size wasn't available online, so I started to process a return on the Loft web site. There was no option to receive a store credit, which would have been perfect since this was gift. Then, they wanted to take a $10 return fee from my gift-giver's credit card if I returned the item by mail, but no fee if I returned it in store. This is non-sense, especially since the nearest Loft store to me is 45 miles away and in a place that I never go to or need to visit. Frustrated, but out of principle, I made the hour plus drive to the store for the free return. My experience trying to return this $35 item grew from bad to worse dealing with the Loft clerk. Sparing details here about my drama with her, I didn't have time to shop for something else and I just wanted a store credit to use later online. She ultimately handed me the store credit on a piece of paper (Loft no longer has cards apparently) and THEN told me that it was only good in-store and not online. This, after I just told her my town's store closed 10 years ago and I had to drive 45 miles to get here. I asked her to cancel the store credit and refund my gift-giver's card in full. I had to argue with her to do that for me too! Loft management, this is bad customer service and damages your brand. It sends a message that you do not support your customers. - No longer a Loft fan -

The customer service and clothes selection has gone down. The older ladies that work here are…read morenoticeably rude to their non white customers.

The Promenade Shops At Briargate

The Promenade Shops At Briargate

3.4(26 reviews)
0.1 mi
•$$$

The Promenade Shops at Briargate is one of the nicest malls in Colorado Springs but with the…read moresmallest selection of stores. I like the Promenade because they have staple stores that everyone's familiar with such as Sephora, Express, Athleta, LuLulemon, Banana Republic and Anthropology just to name a few. These are the stores I shop at the most so for me and others who like these stores, it's a major win but it might not be for others. There has been in the last year some major shifts in store that seemed to go downhill because of covid-demic and they've been replaced and some are currently being replaced. So far Colombia has opened up shop here about 2 months ago and next to open up shop is a Nike store-- which should be super exciting. This little outdoor mall also has some cool eateries such as Panera for casual dining. If you wanna go a little fancier, there's a PF Changs and Ted's Montana Grill. I've tried both eateries and they are fine. So far it's been great shopping here and I sometimes I find some great things. The Promenade is a great addition to Colorado Springs seeing that there aren't very many good malls around anymore. It's a 2 thumbs way up for the The Promenade at Briargate!!!

A lot of national chains and some restaurants here, too. Parking lot has some odd turns and lines;…read moreparking actually along the storefronts is available, too, so that clogs up passing traffic. And people drive fast in the lot around corners and almost hit my car twice.. a lot of waiting around and no one patient for parking as people drive in and out during the busy times with little regard for pedestrians. Like the stores, don't like the traffic/parking.

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The Promenade Shops At Briargate - Mall parking area

Mall parking area

The Promenade Shops At Briargate - Hit and run. Looking for a beige/gold/tan van.

Hit and run. Looking for a beige/gold/tan van.

The Promenade Shops At Briargate - Mall parking area

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Mall parking area

Athleta - womenscloth - Updated October 2026

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