Skilled Nursing Facility. The PT was amazing! The nursing staff was very helpful especially Kathy!…read moreWhen I needed some equipment for my patient she directed me right to it !

I have tried three times getting my father into this facility, the fourth time, I succeeded. That…read morewas the best decision that I have ever made. My father has Parkinson disease, and he is over 90 years old. It is very tough to care him even if I had nothing else to do but to take care of him. The care team is fantastic, they are very caring, very supportive, and communicative. I cannot think of other solutions for my dad that would be better. Thank you Alhambra Healthcare Team! You all rock!!!

I would like to sincerely praise the nurses for their compassionate and dedicated care of the…read moreelderly. Your patience, kindness, and professionalism truly make a difference in their lives and bring comfort to their families. Thank you for your hard work and heartfelt commitment. Specially Mandy, Eric, Colting and Ang Li. Thank you

My mom was there after a stroke. Place was clean. Staff is friendly. Of course people have bad…read moredays. You would too if your job was to take care of old people.

As a physician I have dealt with many skilled nursing facilities. Monterey Park Convalescent…read moreHospital, in my opinion, is one of the best SNF's I have ever encountered. The care, compassion, and professionalism of all the staff including Nurses, PT, OT, Activities director, CNA's etc. is unparalleled. The staff goes above and beyond their job titles to give each patient tender loving care. If I could give them more than 5 stars I would. Dr. Saundra A Mills MD, FACEP

I would not recommend this convalescent hospital to families caring for loved ones with dementia or…read moreAlzheimer's disease. My father stayed at this facility for approximately one month, and during that time it became clear that the staff lacked sufficient training and experience in managing patients with dementia-related behaviors, particularly sundown syndrome. On one occasion, I received a phone call at 1:00 a.m. asking me to come to the facility because my father was awake, talking, and bothering the nursing staff. About two weeks later, I received another call at 5:00 a.m. with the same request. During that call, I was told that if I did not come in, they would transfer my father to another facility. As a family member, I understand that caring for dementia patients can be challenging, but these behaviors are common symptoms of the disease and should be expected in a facility that accepts patients with dementia and Alzheimer's. It was concerning to feel pressured to come in during the middle of the night because the staff could not adequately manage his condition. My disappointment continued after my father's discharge. The discharge coordinator, Ms. Wang, informed us that she would submit the paperwork to begin the IHSS (In-Home Supportive Services) application process on our behalf and told us we should receive documentation within one to one-and-a-half weeks. After 1.5 weeks passed without receiving anything, I contacted her and was told she would look into it. When another 1.5 weeks went by with no update, I personally visited the IHSS office to check on the status of my father's application. To my shock, I was informed that no application had ever been started. As a result, we lost three valuable weeks waiting for a process that had never been initiated. Had we been told the truth from the beginning, I could have submitted the application myself and avoided the delay. Families caring for elderly loved ones already have enough stress without being given inaccurate information that affects important support services. Overall, my experience was extremely disappointing. The facility demonstrated a lack of preparedness for dementia patients and failed to follow through on important discharge-related responsibilities. I hope management takes steps to improve staff training and communication so that other families do not experience similar issues.

I want to take the time to acknowledge specifically the PT team and the nurse Erica to recognize…read moretheir care in excellence! My father is not mobile or able to speak, making it especially challenging for staff to identify his needs. Nonetheless, I witnessed Erica take the time to address every need till he was comfortable. One can only imagine how difficult it must be not to be able to communicate with my father while tending to his needs. The PT team works excellently with my father's rehab, and honestly, without their dedication to my father's mobility, he would not have the quality of life he has right now, which is eons more than what it was at the start. Erica, you have no idea how much relief it is for me to know that someone as kind and patient as you helped my dad! I truly hope your work does not go unnoticed. Because you are the poster child of what every nurse should strive to be like: compassionate, empathetic, kind, and patient! Thank you to Del Mar Convalescent!

I knew Del Mar was the SNF to go when I had to start considering it for my mom. She was going to be…read moretransferred there from Garfield Hospital and I needed to start getting things ready for the change. I got connected with Vivien immediately and she was able to answer my million questions on the spot and was really reassuring throughout the whole process (and more!). I quickly stopped by the facility for a tour with Ivy and felt really good about the decision. Facility was clean, brightly lit, and very well staffed. My mom was admitted mid June and the team took exceptional care of her. She has a long list of complicated issues, but Jie (Director of Nursing) reassured me she's had patients before with similar conditions. Everyone there is extremely kind and patient with her, making it really easy for her to trust them. They even treated my dad and I like one of their own and it just showed me how much they care. They were quick to identify issues and would always call me when they felt she needed to be sent into the hospital. I can't say enough great things about the care team, especially the ones that constantly have my mom - Ping, Aydee, Selina, TB, Mayra. There are SO many others here that have contributed to her care and we're all so thankful for them.

Excellent Care and a Truly Caring Staff…read more I want to share my positive experience with this nursing facility. The staff members are quick, efficient, and genuinely empathetic. They address issues right away, and the facility is very clean -- there's no lingering smell of urine anywhere. The therapy is effective, and residents learn skills that help them become safely independent for discharge. The administrators and social workers are very caring people who are extremely competent in their work. They give direct answers, and the facility communicates well overall. The activities director is also very engaging with the residents and helps raise morale. The food is catered toward Asian tastes, which is greatly appreciated. This facility is especially well suited for residents who predominantly speak Cantonese or Mandarin. Highly recommended!

The staff are friendly and caring. The facility is clean and well maintained, and everyone seems…read morevery helpful and professional.

This place almost killed my love one. There are no doctors on staff. The nurses gaslight you and…read moretell you that everything is fine when your loved one is clearly dying and needs hospitalization, needs to see a doctor. They will not call 911 because every time a facility calls 911, it is documented on their record. Please, I beg you, do not leave your loved one at Broadway. The only reason why my loved one survived, arriving to the hospital finally after a month at Broadway in CRITICAL condition, is because I went around the facility demanding, making a fuss, calling for help. DO NOT SEND YOUR LOVED ONES HERE.

My aunt had a total hip replacement surgery after an unfortunate accident at her work. There was…read morenobody to take care of her at home so I recommended this skilled nursing facility to her since I've had experience with them before. The staff here were amazing and the place is very clean. My aunt was able to complete her physical therapy during her stay here and made a full recovery. I recommend this place to anybody who has a loved one that needs to be in a skilled nursing facility.

My mom had to be placed here without warning. It has been very difficult for her and us with this…read moretransition. The thing that made it the best was the nurses and Cnas.....especially Sandra V. the social worker. She has gone above and beyond to help my mother with her needs. We could never have survived without her

I entered this facility in poor condition and couldn't even get out of bed. I had severe wounds and…read morewas sporting a colostomy bag. I was miserable. But I'm happy to say that with the help of Rosemead Healthcare Center I learned to walk again after 4 months of being bed ridden. My wounds received the proper treatment to heal and my colostomy bag has been removed. I am lucky to have been admitted to this facility. Thanks to the medical treatment, physical therapy and social services departments for helping me through my condition and back to health. I feel everyone at this facility works hard to make your stay as enjoyable as possible while taking care of your medical, mental and physical needs.

My family member never wanted to be in a nursing facility. We were not able to provide the around…read morethe clock care she needed at home and decided to give Pine Healthcare a chance after our first tour. Mandy and staff were welcoming and cheerful every time we visited, which was everyday for almost 3 years. The facility was always clean and fresh. My family member participated in all their daily activities with Brenda and Wendy. She was reluctant and shy at first but they became people she looked forward to seeing everyday. They became her family. They watched movies, painted nails, did crafts, exercised, played games, and cooked together. Her bedsheets were changed daily and her room was cleaned and disinfected daily as well. The cleaning staff is amazing. They were always happy to do their job. Nurses and health staff came in to see her frequently...oftentimes just to say hello and check-in. The nurses communicated with our family on a regular basis. They would check in to see us when we visited and always reminded us to feel free to reach out for anything we needed. We also got phone calls to inform us of any changes that were to come up. The staff at Pine Grove Healthcare changed my entire family's view on nursing facilities. They made our family member feel at home. Thank you Pine. We are forever grateful.

Pine is a small, clean facility that treats their patients with a personal delicate touch. It…read moredoesn't have the disconnected, worn down feel that many nursing facilities have. It feels more like a community then it does a long/short term care facility. We were consistently able to get updates from the staff as they were easily accessible & there was always open communication. They always included us in the plan of care. My aunt & majority of the family was fearful and reluctant to have her in a nursing facility initially. Pine became her home until she passed. Both she and we appreciate the kindness, nurturing embrace, and patience of the staff that accommodated her personality. She stopped asking to come home after she adjusted because they took such wonderful care of her. She was terrified of losing her bed ! Mandy was our lifeline throughout this roller coaster battling with health issues and always made sure my aunt was taken care of. We were reassured knowing she was under the care of staff at Pine & are forever grateful. They really changed my aunt's life & gave us peace as a family. Thank you Mandy- we could not have given my aunt the best years of her life at the end of her life nor allowed her to lay to rest in a dignified way had it not been for you. Pine was my aunt's home & the place that held our last memories of her.

Clean, care quality is great. Physical therapy room is spacious and has other equipment. Office…read moreexperience is great and someone gets back to at a reasonable time.

My Uncle's moved into Villa Gardens during the pandemic. We didn't know what to expect, but Villa…read moreGardens goes above and beyond all your expectations of genuine care. Everything you can possibly need whether it's independent living, assisted living and beyond, Villa Gardens is there for you. From the minute you walk through the front door, you're greeted by wonderful staff who welcome you wholeheartedly! The Wellness Center takes care of all of your medical needs, and is there for you in an emergency, providing excellent; professional nursing staff. There are movies & other entertainment onsite, outings to the opera & other cultural events and special holiday events, where they go all out, with delicious food and various performances. The dining room is large & lively. It's easy to make new friends at Villa Gardens. There's a garden room if you would like to have private parties, and the staff takes care of everything! They have a full menu and the food is always fresh and delicious. There's even a bistro where you can order snacks, coffee, smoothies, sandwiches, salads & more. Living in Villa Gardens, you will truly feel like you are at home.

I recently applied for a unit at Monterey Park Senior Village and the staff is super nice, patient,…read morefriendly and helpful with paperwork and willing to assist with the processing of the application. The facility is clean, beautiful and peaceful. The units are newly remodeled and the space is perfect for one person or two bedrooms for a couple. I would highly recommend Monterey Park Senior Village to anyone who needs a place to live.