Awesome doctor who always listens to you and you never feel rushed. Wait times are almost none…read moreexistent and getting appointment the same day is possible! My entire family loves her and makes going to the doctor easy and stressfrew

i cannot say enough good things about dr. chisolm. he is the best doctor i've ever had by far…read more his knowlege and expertise are way above average. his bedside manner is excellent. his nursing staff is kind and professional. he is able to do a lot of testing right in his office. he sees you in a timely manner and is able to electronically order your prescriptions. he always remembers what's going on with you. i was really impressed when i came to his office 45 minutes before they opened with food poisoning and he was able to get me a hospital bed reserved while he stabilized me until a friend was able to drive me to the hospital. most of all, dr. chisolm really listens.

HIPAA VIOLATION Update: An Athens Internal Medicine…read moreemployee engaged in a HIPAA violation. I wrote a letter to the doctor and to St. Mary's. I got a letter apologizing for the employee's behavior, but was told they "did not believe" her behavior was a HIPAA violation. I filed a complaint with HIPAA. Turns out IT WAS A HIPAA VIOLATION. I never heard anything further from the doctors office. No acknowledgment. No apology. Based on the office manager's previous reaction, I doubt they'd want to hear about how they can improve as a practice. It's really sad. It wouldn't be hard to do a better job.

If you care about how you're treated , go somewhere else . Not only do they stop answering phones…read moreby 4:45 but they don't return calls . When you call back to find out about test results no one can talk to you . When you do get someone they have a terrible attitude, and scold you because they aren't" a clinic" and the have other patients , as if you are not important once they get your money .There are PLENTY of caring professionals that you can choose from , In my opinion this is not one working here though

My kids are grown now 23, 21 & 20 years old and I have always used Dr. Nelson. He is a Wonderful…read moredoctor, kind, patient, caring and he knows my kids medical history. My kids are not a # they are his patients that he knows and cares for. We are blessed that he is in our area to see our kids

They use to be a great place to go but now they are not I came 3 weeks ago at an appointment time…read moresat from 2:30 til 4 o clock and every one who came behind me went before me same today my appointment time was at 9 today still sitting and everybody that has come after me today have been seen I am still sitting as of 9:44 asked for a refill of my medication 3 weeks ago and never got it please don't go there

I love this office and would recommend them to anyone. When I first moved here to Athens or Georgia…read morefor that matter my first priority was to find a primary care Physician who could continue to take care of my medical needs for my not only my diabetes but also for a neurological need. I went to one of those mega groups and they literally couldn't see me for three months for a new patient appt. Prince Avenue got me right in, got my history and have been amazing! I'm so thankful I found them and wouldn't know what to do without Dr Gibson and Holly.

Dr. Das and his staff have been incredibly responsive to my needs and have provided excellent care…read more I highly recommend them.

Came down with strep last year. As soon as I started feeling cruddy, I started calling for an appt…read more& after the 4th place declined me as a new patient, I found the yellow pages as & called. Got an appt that day & fixed up real quick & easy. Starting to feel icky again this year. Definitely calling tomorrow.

Joy Chastain is so sweet and their service is great! They of course sanitize all their tools and…read morethey gave me a shot that took 5 seconds! They are truly amazing.

I reviewed a year or so ago noting how excellent, helpful, and friendly the back staff (Dr…read more Chastain, nurses, assistants) were while mentioning I was routinely noting to self how the reception area might benefit from some lessons in hospitality. Ok, didn't say that exactly but close. Just visited yesterday and want to comment on how friendly and receiving the reception atmosphere felt. An impressive turnaround! And there wasn't even anything exciting or particularly happy going on, just felt valued and appreciated when entering the room. :) Oh, and they have the CUTEST, softest T-shirts... ever.

Dr. Downs and Nancy are the best. Dr. Downs has been my physician for almost 20 years. I chose her…read morebecause she was my grandmother's physician and I loved the care she received and had such nice things to say about Dr. Downs. Patient portal is a plus. You can schedule or cancel appointments. Ask questions and get a timely response from Nancy. Overall, you will definitely love Dr. Downs and her bedside manner. You won't be disappointed.

Dr. Downs has been my physician for almost 24 years! She is Hands down the Best Physician! Her…read moreNurse Nancy is Phenomenal and consistently responds in a timely manner. Truly a Dream Team! From check in to check out all the ladies at the front desk are efficient and thorough. They offer a patient portal for the tech savvy where you can request appointments, request prescription refills or leave a message for the Doctor. If you prefer the old fashion call in to make an appointment, the front desk makes it easy and painless. I love that they still call the day before for appointment reminders and if you need to cancel, you can do so at the touch of a button. They accept most Insurances and major credit cards. If you ever have questions, most can be answered with a simple phone call or by logging into the patient portal. So if you are in the market for an Exceptional Physician and Excellent Client Care, look no further than Hawthorne Medical Associates!