Dr. Hana is excellent! Skilled, gentle, and caring with a great staff…read more Highly recommend for a stress-free dental experience!

The dental appointment was at 3:00 pm, and it is 3:45 pm. She has not gotten her x-ray, and I am…read morestanding at the desk. I have asked 3 employees how long is the wait, and they all went to the bad. No one has answered. 8 people in the waiting room.

Best dentist and office staff. I had been to multiple dentist in the area, all of which…read moredisappointed me and overcharged me to the teeth. I was in a lot of pain on a Saturday and this dentist literally saved me by seen me on the same day. I recently got 2 wisdom teeth removed there and I was extremelly impressed by how fast, clean, and painless the procedure went. I had no pain, no discomfort whatsoever. They really know what they are doing. I highly recommend this place. When it comes to cost the staff will break it down for you before getting anything done and will answer any questions.

Called in on Thursday to make an appointment for emergency, said they could get me in on Saturday…read moreat 9am. Should up and said I wasn't in the system and had no appointment. Have always come here and honestly the front staffing have gone down hill. Bad customer service.

Been seeing Dr. Wong and his staff for over 40 years! I now drive 40 minutes to see them. Great…read morecare and friendly.

I felt comfortable and welcome at this office. The treatment was delivered with gentle hands and…read more understanding. They see me as a person and for that I am grateful.

This was my sister's first visit here. It was an emergency. She had a severe toothache. Dr…read more Alvarez called in a prescription for antibiotics two days before. It turns out my poor sister had an infection and a dead tooth. She required a root canal and a crown. Dr. Alvarez was kind and accommodating to take care of my sister in short notice. I began coming to Dr. Alvarez for my regular dental work last year. His staff is polite and friendly. The fish tank is clean and entertaining. It kept me occupied during my sister's dental appointment. I recommend coming here.

Been going to him for a lot of years, and never had a bad experience. He and his staff get to know…read moreyou on a personal and patient level, and are very friendly.

Dr Lee is magical. I was traumatized as a child by a horrible dentist. For my entire life I've had…read moreextreme anxiety when it comes to the dentist. However, Dr Lee has forever changed this. She is so kind and gentle. I never feel the needle or any pain. I will only go to Dr. Lee in the future for all my dental need.

I have very mixed opinions when it comes to this dental office, and that's after experiencing…read morewestern dental. So yes there sometimes a 30 minutes wait even if my appointment is at 4:45- I won't be called until 5:15. The dentists are nice and knowledgeable, and I do feel cared for, but it seems to stop with them and doesn't transfer to the front receptionist team. I have had a handful of different services done with this office, and each time they've needed to submit a predetermination, when I call to check on said predetermination- come to find out they haven't submitted it. Some services I have requested, the front receptionist with glasses will just quote me prices without considering my insurance coverage... I understand there's cash paying patients, but in the entirety that I've been coming to this office- I've never requested service without my insurance. The mannerisms of the front receptionist team is off putting, and making me consider finding another office.

Ngl I really was nervous and was dreading to go to the dentist . Dr. Ibrahim was chill and was…read moreeasy on the hands . I recommend

Where do I start!…read more First of all, I was in the most pain I have been in in a long time when it comes to my teeth and I couldn't wait another day. Upon reaching out they were going to be closed but happened to be able to get me in on a day off with clear and concise explanations of all fees. Due to the extreme nature of my situation Dr Sandy and the entire office was able to asses the situation professionally, quickly and referred me to the right people with her name and stamp on it. She was able to get me meds, mouth wash and the products needed to keep me going while I had to have a different procedure to come back for her to fix my crown. I can't wait to be back and will constantly work with them again and again! See you guys soon & Thank You Dr Sandy for all of the great work you do as well as your help within your network!

My husband had a great experience Staff was gentle and…read moreprofessional Doctor was very caring and understanding with nervousness

The whole office is fantastic, Ana was especially great! Got me in and out quickly, really made…read moresure I understood everything.

I had such a great experience at Spring Hills Family Dentistry in Grand Terrace that I felt I…read moreneeded to take a moment to recognize the entire team. From the moment I walked in, Jolina at the front desk made me feel welcomed and comfortable. She explained everything clearly, especially the financial side, which immediately put me at ease. Letty was also incredibly helpful in breaking down my insurance versus out-of-pocket costs. She made everything easy to understand, which I really appreciated. Val, the dental assistant, was very welcoming and helped me relax during my visit. You can tell she genuinely cares about patient comfort. Dr. Lalifa is outstanding. The level of care, professionalism, and attention to detail was top-tier. I felt like I was in very good hands the entire time. A special thank you to Mido, the dental hygienist who helped me with my deep cleaning. She was incredibly friendly, made me feel comfortable throughout the entire process, and honestly motivated me to take my dental health more seriously moving forward. And lastly, Alex at the front desk made the checkout process smooth and clearly explained my next steps and provided all my receipts. Overall, this team made what could have been a stressful experience feel easy, comfortable, and even motivating. Highly recommend Spring Hills Family Dentistry to anyone looking for a professional and genuinely caring dental office.

I removed my 5 star rating because of my latest visit. I was…read morethere over an hour listening to sales pitches, instead of getting a routine cleaning? They were willing to charge me for a deep cleaning and soon as I declined they told me that I needed medical clearance paperwork?

Been going to Hospitality Dental for over 20yrs now ! Started going there when my 2 oldest boys…read morewere toddlers. They are both now in their mid 20's . We have seen staff change but the quality of service is still very high! Thank you Hospitality Dental for your services!!

I and my family have been coming to HD since 1989. The care…read morewas excellent and you felt like family. When my dad passed way in 2012, his bridge was in the process of being repaired. When Dr. Trammel learned my father passed away he put a rush on my dad's bridge so that he may be buried with a full set of teeth. But the years caught up with this dentist. 6-7 years ago he botched my root canal and crowns. I complained to the staff about pain and discomfort but I was ignored. I had other problems that the staff ignored. Tremmel finally retired due to health problems. I ost a tooth because the gum area became infected. I complained for 2 months about the pain but was ignored. A new doctor redid my root canal but it was always painful for 3 years. Last year I was sent to a specialist and he informed me that when HD redid my root canal they did NOT clean out all the bacteria. HD did a poor job making me a partial because I lost that tooth. The partial was painful and it actually moved my back molars that it attached to. Instead of moving my Terr back the dentist shaved my teeth. They just replaced the crown that was not done correctly with a larger crown, but that moved my back teeth and I'm now biting down on my gums. Now they are saying they may have to shave my bone! Or this or that! It appears that I go in for one thing and they keep adding things. My day we called that padding the bill. So, my bite is messed up and the back teeth are still digging into my back gums. I left. Never to return. My suggestion don't go here because it's all about how many procedures they can force on you. They create problems so they can charge you more for more procedures.

I finally thought I had found a good orthodontist, but my most recent visit was very…read moredisappointing.The orthodontist (a Hispanic woman whose name I did not get) was rude, dismissive, and unprofessional throughout the consultation. This was a required second consultation, as staff had told me I needed. On the phone, I was told I would need a new consultation; otherwise, I could have continued with the original treatment plan from five months ago, which was cheaper. That is why I came in expecting a new evaluation. From the beginning, she repeatedly asked if I wanted to start treatment before properly looking at my teeth, referring back to the consultation from five months ago and trying to use that same plan. I only agreed to proceed if the consultation would be based on the same pricing and plan I had originally discussed. Only then did she reluctantly examine my teeth, and even then it lasted less than a minute. It did not feel like a proper evaluation and felt like she was rushing through it. When I asked if she was the same orthodontist who did my original consultation, she confirmed yes in an angry tone and then walked away before I could ask any further questions. There was also a clear communication barrier, and she did not explain things well or seem to fully understand what I was asking, even though I was speaking respectfully and calmly. After the brief exam, she changed the treatment plan by adding spacers, which increased the estimated cost from about $85 to around $115 "maybe." This felt inconsistent, especially because I had been led to believe I could continue with the same plan from five months ago if I proceeded. It also did not make sense to me that adult teeth would change significantly enough in just five months to require additional procedures like spacers, which are typically used for children with developing mouths. I am 19, so this change felt unexplained and unnecessary, especially since I was also told extractions would likely be needed either way. Overall, the interaction felt rushed, unclear, and dismissive. The attitude and lack of explanation made the experience feel unprofessional and discouraging. That kind of approach drives patients away, because people need clear communication and respect when making medical decisions. Maria was kind during my previous visit, but this experience with the orthodontist was not satisfactory in terms of communication, professionalism, and clarity around treatment changes.

I would like to write another review for Dr. Patel's office. Him and his staff are amazing. I woke…read moreup with extreme tooth pain this morning and they were able to see me and take care of me before the new year comes. I am so thankful to him and his staff. They were able to make this pain go away and let me know that I did not have an infection. Thank you, Dr. Patel for your knowledge, honesty, and your help. I do not know how to thank you. I appreciate you getting me in so quick before the holiday. I'm wishing you and your staff a happy new year. Definitely a very honest dentist. Thank you. We need more people like the Colton Family Dental team in this world