I would like to share my experience with No Limits Martial Arts School.
Initially, we were informed that the cost for enrollment would be $175 a month, but later found out there is a $45 testing fee charged every other month only because I was notified by my bank after they had taken it out already, which was not clearly stated upfront. We understand there are policies in place regarding parental approval for these charges; however, we were not notified before the charges occurred. I did not appreciate how deceptive it was.
Also, we observed that class sizes were VERY quite large, often exceeding 30+ students per session with only one instructor and two teenager assistants. This created a chaotic environment that made it difficult for the children to focus on their training.
Our experience turned even more sour when we communicated our decision to withdraw my grandson from the program and explore other karate schools. Despite informing the staff on three separate occasions, we were still subjected to four attempts to charge our card for continued enrollment. This led us to contact our bank as a protective measure.
I believe it is super important for businesses to respect their customers' decisions, and I felt that the charge and repeated/continued attempts to charge were EXTREMELY inappropriate. I hope that sharing our experience will help others to be very cautious and read the fine print carefully.
Lastly, it was disheartening to see a one-star review left on my family's business's page shortly after sharing our honest feedback. They're the first ones to say they practice honesty , but then when we do, they act out in spite. This act was left from the owners significant other and seemed unprofessional and motivated by spite, especially since the owner, her No Limits business nor her significant other has never engaged with my family's business . Nor has she attempted herself to fix any issues.
My intention in sharing this review is not to disparage the school, but rather to highlight our experience and encourage improvements in communication and business practices. I genuinely hope they learn from this and take steps to ensure a better experience for future students and their families. read more