I would like to share my experience with No Limits Martial Arts School, as I believe it is important to be transparent about potential issues for future patrons.
Initially, we were informed that the cost for enrollment would be 45 testing fee charged every other month, which was not clearly stated upfront. We understand there are policies in place regarding parental approval for these charges; however, we were not notified before the charges occurred.
Moreover, we observed that class sizes were quite large, often exceeding 30 students per session with only one instructor and two assistants. This created a chaotic environment that made it difficult for the children to focus on their training.
Our experience took a turn for the worse when we communicated our decision to withdraw our son from the program and explore other karate schools. Despite informing the staff on three separate occasions, we were still subjected to four attempts to charge our card for continued enrollment. This led us to contact our bank as a protective measure.
I believe it is essential for businesses to respect their customers' decisions, and I felt that the repeated attempts to charge were inappropriate. I hope that sharing our experience will help others to exercise caution and read the fine print carefully.
Lastly, it was disheartening to see a one-star review left on our family business's page shortly after sharing our honest feedback. This act was left from the owners significant other and seemed unprofessional and motivated by spite, especially since the owner, her No Limits business nor her significant other has never engaged with ours. Nor has she attempted herself to fix any issues.
My intention in sharing this review is not to disparage the school, but rather to highlight our experience and encourage improvements in communication and business practices. I genuinely hope they learn from this and take steps to ensure a better experience for future students and their families. read more