Very helpful. They went above and beyond to help my wife with her medical needs and insurance.read more

Its a friendly family atmosphere that you feel welcomed when you walk in. I prefer small hometown…read morepharmacies over big chains that only look at you as a number. They even have breast pumps and supplies!

They continuously overcharge me I have to call and then they straighten it out but it's like a…read morenightmare that won't go away

Following a couple of months in a physical rehab facility, I found that I would need some adaptive…read moreequipment at home. I looked at a few websites until I found everything I needed in a single bundled purchase at Spring Creek Medical Supply. They even put the bundle aside from me at the register so I could just run in and out easily. Had I purchased everything individually from Amazon, I'd have spent about three times as much. I like buying locally, and these folks are the best!

I have been here twice to pick up medical devices. Both times I have been extremely impressed with…read morethe customer service. I didn't pick this place, but rather the insurance company selected them to provide my devices..... but that being said, customer service means a lot to me. Thanks for your professionalism!

The worst company ever. Dont trust with your health. I have called for weeks and it's a run around…read more You dont get your supplies. Nobody knows what is going on. They roll you from one person to the other. The person that signed me up- doesnt return calls. They are holding me hostage on my supplies and swearing I have a billing hold. I have a card on file, and I am with insurance. When I asked how to pay they dont know.

We stopping by because we are shopping for a mobility scooter. The employees were very helpful and…read moreaccommodating, allowing us to "test drive" the scooter both in the store and in the parking lot. The staff member demonstrated all of the scooter's features and also completed the take-down steps that would be needed to store the scooter in a trunk. All of our questions were answered, they were upfront about price, and we got all of the information we needed. A very pleasant experience.

If it could be a 0 I would have. Not helpful. Rent out broken dangerous equipment and refuse to…read morerefund even partial payment when returned early and store attendant agreed broken no brakes at all. DO NOT USE!

I just had the most pleasant experience from a representative (Mikki H.) to take my order. I…read moreneeded to transfer my CPAP supplies due to change in my insurance "In Network" companies. To start off, I had called one of the representatives in my area (Stephanie from Lake Charles, Louisiana) and in a not so pleasant tone, she told me that I needed to get different forms from my doctor and then send them in, etc. etc. Because of her, I delayed in ordering supplies from Rotech. So, I did a Google search and got ahold of Mikki H. from the main ordering supply company in Kentucky. She was very friendly, easy to work with, went beyond all my wildest dream to help me get my supplies ordered. I hope this review is viewed by her management. I also hope that something is looked into why Stephanie from Lake Charles, Louisiana has such a tone when answering any questions for a customer/patient of Rotech. Way to go Mikki!!!!

I would have given them zero stars, but unfortunately you have to pick one through five. I ordered…read morea travel CPAP from shoprotech and it was defective. They gave me a return authorization number and said they would send me a refund as soon as they received the product. They received the product and they never refunded me my money. I emailed them at least five times and they never replied. Finally, after the sixth email, they replied and they said they would refund me, but they never did. They lied to me. It's been several months and they still haven't refunded me. I had to dispute the charge my credit card because I doubt they will ever refund me. DO NOT EVER USE THIS COMPANY THEIR CUSTOMER SERVICE SUCKS, THEY DON'T RESPOND TO EMAILS AND THEY DON'T GIVE A SHIT ABOUT THEIR CUSTOMERS.

Awesome people to work for .. they take good care of their patients and their employees too .... I…read morehighly recommend them .... Thriving at Home .. is their new business name

From the owner: Our business specializes in providing daily in-home care and living options for your loved ones…read more Our experienced and compassionate caregivers provide a variety of services including: *Outstanding care *Offering assistance with normal activities of daily living *Providing conversation and companionship *Supplying reminders for medication *Preparing meals and assisting with daily duties. Our specialty programs include: *Pathways to Home *Disease Specific Programs *Palliative Care Services