Terrible store. Please do not go. They are hacking or scamming you. They ran two credit reports and did two applications Stating that Neither of them went through but they did. They are utilizing your information and telling you stuff didn't go through. Be careful of these people. read more

Worst AT&T customer service I have ever had. I needed a smart watch from Apple, went here to purchase one they had zero on display. Asked to see one they will not open the box to show you what you're buying. They literally wanted me to buy a box to see what was inside. read more

Angel at the Carolina Beach Rd. AT&T location resolved our problem changing our phone numbers to our AT&T account! I called the "help" phone number who could not help but who directed us to the location. Thank you, Angel!!! read more

Was highly impressed with the staff. Able to answer questions. Small selection of phones and accessories. No pressure shopping.

Jorge and Nicole were very helpful with getting my new service set up. They also helped answer any questions I had and gave me warnings about activation fees. read more

Overall good experience. Convenient location with ample parking. The store was clean and well organized at first glance. I was greeted and helped by Hector who was personable, knowledgeable and resolved my issue with skill. I would recommend this location to a friend. read more

Phillip is very accommodating. Easy set up and additional phone added in minutes. In and out quickly. Even skipped a lunch break to help us! read more

I paid taxes on a new phone and some accessories. Was getting a new phone and was told to call customer service to get a half off discount on the phone after going home with the phone. After calling customer service, they say there is no such discount and would reprimand Edwin, the sales rep. It is still not resolved. Waiting to see what happens on our bill. Don't go to this store. It's scamming people. read more

Worst company to deal with. Tried to assist my Father in cancelling his Internet, DirecTV and wireless account. Took over 3 hours. The biggest joke ever. I would not deal with this company anytime ever. Complete joke. They are understaffed and their people are not trained in customer service. Here's the icing on the cake, my Father is moving to assisted living and they want to charge him a $20 a month cancellation fee because he won't be continuing his service at nursing facility. These people are heartless crooks. read more

Warning: combative sales associate selling programs and offering discounts that are scams. Have returned to the location to discuss issues and was brushed off. When I asked for a review of my future AT&T charges, I was told that information was no longer available; only one business day had passed from installation to this visit. Associate got angry, telling me that an AT&T rep that came to my house for installation was falsely representing himself and had cancelled my original order and was now charging me double the cost. Sale was confusing, associate was impatient, unprofessional and a pushy sales person who just wanted the sale at any cost. They will tell you that you will save money and then when you ask for information regarding your future bills, they speak in riddles. Bragging about all of his good reviews from this store, I can't for the life of me imagine that any of the reviews are for real. This review will be amended if I can return to the store and be treated in a civilized manner to discuss what the heck was even sold to me and what my future charges will be. My advice? Stay away from this stand alone store and call AT&T directly. read more

Great service and Friendly! LA, Quieta and Philip are experts and willing to help! Awesome deals on phones and new tv and internet!