Casey was very knowledgeable and efficient with getting us switched over to Verizon from ATT. He…read morehelped us with getting our phones unlocked from ATT, then had our 3 phones and 1 iPad switched over to Verizon in record time. Thank you Casey!! Casey was very knowledgeable and efficient with getting us switched over to Verizon from ATT. He helped us with getting our phones unlocked from ATT, then had our 3 phones and 1 iPad switched over to Verizon in record time. Thank you Casey!!

When this shop was open I loved it. I always had great repairs. It closed a year or so ago.read more

Great service! My husband goes in there often and they always fix things quickly and they have…read moregreat prices! Nice guy that works there! Very pleased!

I have never used a computer repair service that offers pick up & delivery and who works out of…read moretheir home shop. I was a bit leery but like to support local businesses when I can. Glad I took the chance. Rick works on both PCs and Apple laptops. My Macbook Air had a virus which was beyond me. My Mac is an older model but I hoped to get another few years out of it. Rick picked up the laptop, was able to remove the virus, install a new browser (at my request), and do a tune-up. He also was able to add the print/scanner software I needed for my all-in-one office equipment. Good price for the services, personable, & professional. Will use again.

I kind of contacted Rick a little late in the afternoon and he returned my call within 30 minutes…read more He came by the next morning and picked up my laptop. He brought it back to me about 3:00 that day--fixed! He is very knowledgeable and very easy to work with. If I need any other work done on my laptop I will call Advanced Computer Diagnostics first.

Anyone looking for appliance services in Middle TN should steer clear of this company. They are…read moredramatically understaffed and the staff they do have is grossly under-qualified. Their "Service Guarantee" became fruitless after they didn't complete the initial repair correctly... first followed up with them days later (under guarantee) and after 3 MONTHS of under-qualified staff and last minute cancelled appointments and ultimately no successful repair - I gave up. Don't even get involved with them.

Great Job!!! TV Mount…read more My technician was Haley. He was very professional, fast, neat work space and he did a great job. I just moved from another state and found them on google and the price quoted online was accurate for service. Thank you

Definitely do not recommend for repairs, parts, computers, or anything. "Got a great deal" on a…read morelaptop that was supposedly one of many refreshed office equipment that a local business had replaced during a tech refresh, so they were being sold at a steep discount. The laptop had an issue with the battery within days of buying it, so they agreed to replace it. Took forever, but they finally gave me one. Got it home, opened the package and the thing was clearly NOT a new battery - dented and looked like someone had tried to pry it out without unlatching it. It did work, though so I let it slide. Turns out the OS and office software was not legit though and after a while it continually prompted for me to activate Windows. Which of course was impossible no matter how many times we tried to do so because we didn't have a true product key, etc. Still functioned, but unable to use many Windows functions. The laptop they sold my son was an even bigger sham, claiming to have some super duper drives and video/sound cards, but it turned out to be a poorly cobbled together hunk-o-junk, too. By the time we discovered all of the above, they were no longer at the same location and we couldn't find listings for them anywhere. We file all of it in the "Live and Learn" folder.......

I'm on the fence about this place. I've been back far too many times and the third trip I finally…read morejust did a trade in on the desktop I had and bought one from them. Of course, this one too is having problems. I use my computer for work, no gaming, no video streaming, there really isn't any reason I should be having all this trouble. Today will decide the fate of this business because I'm not coming back and I'm not paying any more money either.

My phone's digital screen stopped working, so I came to the store and Mike fixed it. The very next…read moreweek, my phone stopped working again. I came back and Mike again fixed it free of charge. He was super nice and very helpful.

Great service, extremely nice staff. Went over and beyond. Highly recommend. I purchased a new…read morephone, and Mike helped me get it set