This store is well stocked with both phones and accessories. If you need a charger, new phone,…read moretablet, computer or a repair, they have all the bases covered in here. I will stop by again for my iPhone accessories for sure.

Absolutely impressed with the service here. When my computer suddenly stopped turning on, they…read morewalked me through several steps over messages. They recommended I try replacing the power cord before bringing it in -- and that simple fix brought my computer back to life. It's rare to find a business that puts integrity and customer care first. Highly recommend.

Great service when my iPad screen cracked. The repair was completed within a few hours. I highly…read morerecommend!

Very fast repair, very good customer service, very friendly people…read more They fix my iPhone 13 in 30 minutes very good price

THEY SAVED THE DAY !!! A broken S10 screen with my life inside the phone. Got the phone back better…read morethan ever in less than 24hrs because a part needed to be special ordered. Called when done exactly when they said. The girls in the shop were kind and honest and I am extremely grateful. The shop has tons of amazing stuff too. DO NOT THINK TWICE THIS SHOP IS A+++++++ ..... they are amazing at what they do and incredibly reasonably priced. Can't put a price on everything inside our phones anyway, now can we ?? So grateful for OneHourRepair... thank you girls for being amazing. LYNN L

excellent staff , all of them. I was there in June 2022. i worked with David , who was…read moreexceptional and patient with me. I had been to this store in the past and was hesistant to go back again as it was chaotic and unfriendly due to the set up and how they approached customers walking in the door . now it is organized and pleasant. it does not mean you won't have to wait , but at least you feel acknowledged when you enter the store. I was grateful David was the representative I met with

I'll try to keep this brief. Which is the exact opposite of the way the staff tries to keep…read moreinteractions with customers. The staff has no idea what they're doing. They can't even do basic math for the most part. Not only did I have to wait for half an hour to be helped by someone, it was further exacerbated by the fact that the store wasn't even busy. People were standing around. By the time my name was called, they went down this rabbit hole of offering some weird deal for a phone and a smartwatch I didn't want, claiming I was getting the best value overall. I literally just wanted to know if they would price match a phone I was willing to buy on the spot, which I told them multiple times, and they came back with this ridiculous offer that would lock me into some weird service plan for a smartwatch I didn't ask for. I then left and immediately purchased that phone online. People here are idiots. The price of devices are trivial in comparison to the actual service plans. I'm not that dumb to get suckered. The saleswoman literally couldn't even tell me why it was a good deal. Save yourself the time and futility. Buy a phone on amazon and activate it. Buy a plan online. This store is a travesty. Save yourself.

My iPhone 7 audio failed After some research it seems that…read moreit I pretty common problem with IC chip connections breaking Found The Device Shop in Westfield NJ online and drove there I explained that my business is very dependent on this phone Matt, Andre, and Isabelle were exceedingly understanding and agreed to fix it while I waited About an hour later I am posting this from the iPhone they repaired If I could rate them higher than 5 stars, I would In today's high tech world skill and customer service are necessary to survive The Device Shop has both Thank you Matt

I sat on a sharp rock with my phone in my back pocket. You can't fix stupid, but they did--for a…read moreprice. They replaced the cracked glass on my iPhone in less than an hour. I'm happy to pay for good service, and the guys at The Device Shop delivered. Having this resource close to home is very convenient, but, hopefully, I won't need them again for awhile.

The worst experience i ever had dealing with any business. The guy is rude, impersonal and so rigid…read morethat is unbelievable. He refused to accept a coupon that he himself posted on his door to the office. The paper does not say it has an expiration date, it does not say you have to present it the day you pick up your product and definitely does not specify of any restrictions or limitations on the coupon. Incredible. Never again !!!!!!!

Very knowledgeable and very efficient unfortunately, my computer cannot be saved, but he gave me a…read moregood price to rebuild it and I had him go ahead and do that

Went in with a friend to get some assistance with her phone. Joseph was so patient. He took his…read moretime and worked with her while she was having issues with getting into her phone and email. Joseph also answered the questions I had about the new Samsung phone and any promotions currently running. Since this is located by a laundromat and on Route 22, parking is difficult but just account for that. Ask for Joseph when you go!

Piece of shi* t mobile only has three employees working out of the six stations there. Don't worry…read moreyou will be waiting there a hour to hour and a half until you receive service. Don't worry will be back to get the employees names that are to slow