Daniel and Bev are awesome. I have dealt with Daniel so many times and every single time he is always patient with me and goes above and beyond. I bet he says, "Bless his heart!" after I walk away! Having to deal with me and my bill, or new tech, or whatever questions I have, Daniel just approaches each problem with a smile and gives it his all. Honestly nothing but respect for this place. Great job y'all! read more

Got great service today from Daniel. Understood everything well and was able to explain well and handled himself professionally.

It would take two pages to adequately communicate how rude and unprofessional Ashlyn was today. Textbook break every rule of what excellent service is in an unbelievable window of thirty minutes. I've been an ATT client for as long as cell phones have existed. Nothing like this has ever transpired. So this store: Apparently there is no manager. No local recourse for a very serious mistake that needs correction. The staff all work independently and Ashlyn had no qualms about letting me know that her coworker could lose his job over this mistake. She indicated no concern for him, despite letting me know they were friends. I'm unnerved and irritated. What I thought was an easy stop in to follow up kind of thing turned into a full blown mess that I am left to manage on Monday. Ugh. read more

There's this one guy who works in there who is always rude. He was rude to my Dad about transferring a phone number to the point that my dad finally gave up and changed his number just to get a phone. If you want good customer service go elsewhere.I was told in a condescending manner that my son's phone was ineligible for the Next upgrade because of a scratch on the screen & technically a scratch is a crack. So I've been paying for a service I can't use because this guy says so. See photos of phone. Does it look like it's in poor condition? I'll be going to another store and if the results are the same, Verizon here I come read more

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I appreciated the service and helpfulness of the staff. It was a good experience. The staff person who helped us - I think her name was Ashlynne was very patient and took the time to answer all of my questions. read more