We bought a new phone from this outfit and they mistakenly added the insurance to it. I called them…read moreback to tell them we didn't want it and after being on hold for 30 minutes they said there was nothing they could do to help me and I would have to deal with Verizon. I told them I was glad this happened today because we were going to buy two new phones this week but if they can't even help me with a problem they caused then I would be buying them elsewhere. I suggest that before doing any business with them try other options. It is frankly inconceivable to me that although they caused the problem they wouldn't even try to help. I called Verizon and they handled it professionally and removed the unwanted insurance in less than 5 minutes. Verizon Good, Russell Cellular Bad

From the owner: Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest…read moremobile phone technology at 1606 Georgetown Rd in Tilton, IL 61833

I called Danville Computer Clinic and they were friendly and understanding. I am new to the area…read moreand needed a screen protector installed on my cellphone. My hands are not steady and I prefer having someone else with the experience to do it. I went there and they installed the screen protector within minute. They didn't charge me! The employees are very friendly and helpful. They provide great customer service. I asked them some questions about bringing in an old laptop to get my data transferred to a new laptop. Their prices are very reasonable. I will definitely use them again in the futur. I will continue recommending their services to friends and family.

I love this place, they put a new screen on my phone, it worked somewhat for about a week and half…read moretook it back, they put a new screen on, covered by warranty, working great

Has fixed my phone about 3 times now. Quick timing and reasonable prices. Always reliable!!read more

Excellent customer service. Knowledgeable and courteous employees. Huge inventory to browse. Also…read moreenjoyed the eclectic variety of collections to peruse.

If I could rate this store as no stars I would. Adam is very rude and unprofessional and shows no…read morerespect to customers. No matter what, no one should be told to take their negative attitude and leave the store. A simple question was asked, he apparently did not like the tone of the question and the customer was kicked out of the store. Adam clearly has no idea how to deal with customers who have had an unsatisfactory interaction with him previously. Customers have a right to complain. Not to Adam apparently. Avoid this store and don't use AT&T services if you can avoid it.

Do you work hard for your money? Hate throwing it away? Are you one of those people who dislike…read morebeing swindled? If you answered YES to any of those questions, you'll want to pass this place up! If you must use ATT services, just go online or make the drive to Champaign.