I have had AT&T for more than 25 years. I walked into this store tonight and had the most unprofessional interaction with the manager whose last name is Booth. None of his employees were masked, which was fine as I was, however, his language was unprofessional and dismissive. His knowledge of his business is extremely limited and he provided no assistance to my inquiry. I had ordered a phone which was supposed to be delivered to my house. The email I received said it was going to be mailed to the store. When I asked him about this he told me that he never ordered my phone and that he would never order a phone to the store. I asked him to check it and see why I received the email and he refused and told me that he did not order a phone for me as he would remember me and he didn't remember me. I was a bit put off by this as I just paid 1300 dollars several days before to him. When I asked him to check my order and he told me to leave his store. It was as if he knew he screwed up. Another employee could see that this was wrong and came to help. So, I gave him my number and told him that I did not appreciate being dismissed like that. At that point, Mr. Booth called the police to have me removed from his store. Without a word being spoken to him, he called the police. The other employee was flabbergasted. I told them I was leaving and I did. I will not set foot in that store again and will switch my services elsewhere. I am a calm person but this guy's attitude was extremely frustrating. Do not shop in this store while this guy is managing. read more