I don't agree when people complain that young people are trying to do things the easy way . The…read moreyoung people I know like Richard at the (Hanover Center location of ) Stockbridge are just trying to do a good job without complications. I really appreciate his help today. Well done sir.

Broke my phone and had the pleasure of meeting two great people. Chris Adams and Jada Pace. They…read morewere working gave me excellent advice and save me extra costs. I got my new phone and it was not able to complete the setup from home with the online expert. I returned to this Verizon store where Jada and Chris spent time re setting up and getting all my information to transfer over to the new phone. I spent $0 at their store and was treated great and very respectful never felt like I was a bother or being rushed. It took a lot to get the phone set up and they were great. Again thank you Jada and Chris for all your help today.

I asked a number of businesses for a quote for replacing a screen for my cell phone and cell phone…read moreunlock was the first to respond promptly with a very good quote. Our discussion was great and I highly recommend this company.

Great Location to get your phones repaired at. Boss will always work with you on a discount for…read moreyour needs. Love the Free Screen Protector Promo also. Keep up the good works y'all.

Less than a month after I got my daughter's iPad screen fixed by this company, her screen cracked…read moreagain in the same exact spot. She did not drop her iPad , she didn't do anything to it and it literally just cracked indicating that this company does not provide quality work. I paid $135 to get it fixed 3 weeks ago and when I called the the refused to repair it for free. They charged me the same amount that I paid 3 weeks prior. I wish I would have gone with a company that stands by their "quality" services. I am getting her iPad repaired by another company from now on.

No better place in McDonough to get your electronic device repaired. Bring your phone, tablet or…read moregame station! Doesn't generally take longer than about an hour. Great technicians who know what they are doing and are friendly.

I DO NOT recommend spending any of your money here. I came to get my screen repaired and after it…read morewas done I noticed the color grading on my phone glitching and switching in real time. I then went to my camera and it was horribly blurry and I couldn't fix it by wiping the camera. I then took a picture using the front camera and the quality looked like an android. They knew in the beginning they had the proper screen to put on my phone but instead they put a faulty one on and then told me I would have to spend more money for the correct screen!!WHY ASK WHAT KIND OF PHONE I HAVE PRIOR TO REPAIRING IT, ONLY TO PUT THE INCORRECT SCREEN ON IT?!!!!

My personal opinion your not gonna find better A&L cellphone repairs have reasonable pricing . My…read morephone was repaired mutiple times under reasonable times and he gave me additional time to pick it up before closing. Very professional and always do a great job definitely recommended especially if your from griffin or passing through

Customer service is cool and seems fine at but there's another review on here from 6 years ago…read moreabout how she got charged for a device that she didn't purchase and this store is limited in what they can do so we've been up here 5 times since purchasing our phones 2 months ago and they do nothing but have us call trash overseas customer service that doesn't know what to do after reading their prompt and the associates at the store keep saying sorry sorry but NOTHING is being done to help the situation. The icing on the cake is our phones keep getting shut off cause we are not paying $300 a month for a device we didn't purchase and again they do nothing to help. They won't credit our account or anything . Clearly they run a scheme at this store and they need to be investigated . PLEASE if you must have Verizon DO NOT COME TO THIS LOCATION. They are a 3rd party retailer for Verizon and will not help you or even be honest and just tell us go to an actual store to get this solved .

HORRIFIC!!! Lawrenceville Georgia New customer, as of…read more12/28/24. At this writing, tomorrow is my final day of my 30 day trial for this pitiful excuse for a cellular company. On December 28 through our business, we purchased two new iPhones, primarily for security. The sales person explained to us that the cost of both phones and service with our business account, would be $57 per month, per phone, $114 for both phones. that was completely acceptable. My partner and I live on opposite sides of Atlanta. He's on the north east side and on the north west side. Only twice, in the last 30 days has my service Registered 5G. The vast majority of time it registers only one or two bars and LTE is the predominant mode. We have spoken with nearly every representative of Verizon located in the Philippines, which comprises the vast majority of their staff, other than sales personnel. Store staff has absolutely refused to escalate this to a district manager level. Today we made one final trip into the Snellville, Ga location - A very helpful young man attempted to contact anyone at his own organization only to contact another Philippines representative. Out of frustration, we told the Filipino representative that we were going to just return the phones the following day and go somewhere else for our service. Instantly both devices were removed from service and both phones were instructed to try to connect to a satellite. Upon returning to the store one representative was able to get us both back online, after a few raised voices. Now the bill that should've been about $114 per month is now $142.33 and $125.80 due in January and they tell us that the bill is likely to increase for some obscure service charge that no one can adequately name, in the ensuing three years of our contract. We are still waiting for a return call from anyone at Verizon. At this point, they have less than 18 hours to contact us before we return the phones and find another carrier. Hopefully this review will remain in perpetuity, so that any perspective customer can read it and make an informed decision. I will copy this review Word for Word and should it ever fall off, I will repost it This is not how business should be conducted, by any organization. If you value your time, or your money, do yourself a favor and avoid Verizon at every opportunity. I have never been so disgusted with aservice company in my entire life.

This place is absolutely fabulous. I am extremely pleased and amazed with the high level of…read morecustomer service I received. Phil and Rachel were knowledgeable about the whole process. They were also quick and very efficient. I will definitely return.

Poor service. Attendant would not even come out from behind the particion to greet customer and no…read moreother customers in store. Shouted out and asked if I could come back. I declined. Very disappointing

Went in for a battery replacement recently. was THEN told it was also a sensor. got both replaced…read moreand my phone is still charging slow, draining quickly, and the phone is STILL hot to the touch. the battery isn't even a legitimate Apple battery because my settings say the battery is unverified so it can't even tell me the battery health. not a good experience. waste of money.

Nice and polite lady help me to change my battery out of my iPhone. I had a good experience there!read more

Got screen replace due to crack screen. The company repaired screen & told me the screen was…read moretampered( doesn't crack easily). When they repaired the screen the company also messed up the middle screen sensor (didn't realize until I got home). The company told me to come back day after day to get fix. After a week I did drop the phone and bottom side crack (small crack)... Screen was not tampered (as if it was the light drop I did should not have cracked with a case ON)... nor will they fix the defected screen from the first repair. Unethical and work is awful.... Here again replace screen went in next day for them to fix the sensor on the iPhone screen and got the run around. The SCREEN IS NOT TAMPERED GLASS. The screen was already defected from day, 1 because the next day the middle portion did not work. I took the phone in the next exact day without a crack on the screen everyday they told me to come back for a straight week. 2 week came in now I have a small bottom crack and they will not fix the phone that was messed from there own mistake.

From the owner: We buy, sell, and repair smartphones, computers, and tablets. Accessories are also sold here. Other…read morethan repairing phones and devices, we also unlock and sell used phones. We pride ourselves on friendly service, and also accept walk-ins. Bring in your emergency repairs, and we'll help!

I'm a Hollywood actor and can't be without my phone at ANY time. My phone started tripping big…read moretime and wouldn't charge on any charger, I phone MrFixItTheTech and he swooped right on in with the cape and did his thing. Isaiah was ON POINT with same day service and he is EXTREMELY professional! Thank god, I've got my cell back and I'm back in business. You won't go wrong with him.

Isaiah provides great customer service and is very knowledgeable on phone repair. He was able to…read morerepair my broken front screen on my Samsung phone in one day. I highly recommend his business to others who can not function without their phone for more than day! Thank you Isaiah

The salesperson applied a screen protector to my daughter's phone, told her she needed it even…read morethough she already had one, then charged her $28. He was rude and called her a liar when I asked for a refund. He gave me the runaround for 20 minutes. Tried to refund me $10 instead of the $28 he charged. Stay away from this store!

got my phone repaired here twice. both times the screen had performance and display issues such as…read morelines through the screen when it was lit up, screen would freeze to the point i would have to restart the phone. Also the placement of the screen seemed to not fit for my iphone 15, it was not flushed against the frame and stuck out about 2mm looking as if it was floating on top of the device itself. Which leads me to my final issue. Due to the fact the screen replacement was not flushed to the device frame, I completely shatters within in 2 months of the last time I repaired a screen with them, this is WITH THE SCREEN PROTECTOR. I was charged over $300, the product was not worth that amount. DO NOT GO HERE. I even asked them when I picked up my phone if they use the same screens as apple and if they were apple certified, they said yes which was not true considering apple has strong materials that make up the phone. My device even had an error saying it was not an apple part and was not installed correctly. With that said, save your money, go to apple or learn to do it yourself.