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AT&T Store

1.8 (5 reviews)
Closed • 10:00 am - 8:00 pm

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2 years ago

Horrible location. Poor customer service. Child working in store spends more time on HIS phone than helping customers.

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8 years ago

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8 years ago

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6 years ago

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9 years ago

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Verizon - Trying to connect to satellite after Philippine rep cut service

Verizon

1.1(7 reviews)
3.8 mi
•$$$

Customer service is cool and seems fine at but there's another review on here from 6 years ago…read moreabout how she got charged for a device that she didn't purchase and this store is limited in what they can do so we've been up here 5 times since purchasing our phones 2 months ago and they do nothing but have us call trash overseas customer service that doesn't know what to do after reading their prompt and the associates at the store keep saying sorry sorry but NOTHING is being done to help the situation. The icing on the cake is our phones keep getting shut off cause we are not paying $300 a month for a device we didn't purchase and again they do nothing to help. They won't credit our account or anything . Clearly they run a scheme at this store and they need to be investigated . PLEASE if you must have Verizon DO NOT COME TO THIS LOCATION. They are a 3rd party retailer for Verizon and will not help you or even be honest and just tell us go to an actual store to get this solved .

HORRIFIC!!! Lawrenceville Georgia New customer, as of…read more12/28/24. At this writing, tomorrow is my final day of my 30 day trial for this pitiful excuse for a cellular company. On December 28 through our business, we purchased two new iPhones, primarily for security. The sales person explained to us that the cost of both phones and service with our business account, would be $57 per month, per phone, $114 for both phones. that was completely acceptable. My partner and I live on opposite sides of Atlanta. He's on the north east side and on the north west side. Only twice, in the last 30 days has my service Registered 5G. The vast majority of time it registers only one or two bars and LTE is the predominant mode. We have spoken with nearly every representative of Verizon located in the Philippines, which comprises the vast majority of their staff, other than sales personnel. Store staff has absolutely refused to escalate this to a district manager level. Today we made one final trip into the Snellville, Ga location - A very helpful young man attempted to contact anyone at his own organization only to contact another Philippines representative. Out of frustration, we told the Filipino representative that we were going to just return the phones the following day and go somewhere else for our service. Instantly both devices were removed from service and both phones were instructed to try to connect to a satellite. Upon returning to the store one representative was able to get us both back online, after a few raised voices. Now the bill that should've been about $114 per month is now $142.33 and $125.80 due in January and they tell us that the bill is likely to increase for some obscure service charge that no one can adequately name, in the ensuing three years of our contract. We are still waiting for a return call from anyone at Verizon. At this point, they have less than 18 hours to contact us before we return the phones and find another carrier. Hopefully this review will remain in perpetuity, so that any perspective customer can read it and make an informed decision. I will copy this review Word for Word and should it ever fall off, I will repost it This is not how business should be conducted, by any organization. If you value your time, or your money, do yourself a favor and avoid Verizon at every opportunity. I have never been so disgusted with aservice company in my entire life.

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Verizon - Verizon's Philippines representative disconnected our telephones and our phones continued to try to search for a satellite.

Verizon's Philippines representative disconnected our telephones and our phones continued to try to search for a satellite.

Verizon - Verizon's Philippines representative disconnected our telephones, and our phones attempted to search for a satellite

Verizon's Philippines representative disconnected our telephones, and our phones attempted to search for a satellite

Verizon - This photo shows where the Verizon Philippines representative disconnected our phones, and our phones tried to search for satellite.

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This photo shows where the Verizon Philippines representative disconnected our phones, and our phones tried to search for satellite.

Cellaxs - Store next to the food court in Perimeter Mall.

Cellaxs

2.0(4 reviews)
24.6 mi•Buckhead

The salesperson applied a screen protector to my daughter's phone, told her she needed it even…read morethough she already had one, then charged her $28. He was rude and called her a liar when I asked for a refund. He gave me the runaround for 20 minutes. Tried to refund me $10 instead of the $28 he charged. Stay away from this store!

got my phone repaired here twice. both times the screen had performance and display issues such as…read morelines through the screen when it was lit up, screen would freeze to the point i would have to restart the phone. Also the placement of the screen seemed to not fit for my iphone 15, it was not flushed against the frame and stuck out about 2mm looking as if it was floating on top of the device itself. Which leads me to my final issue. Due to the fact the screen replacement was not flushed to the device frame, I completely shatters within in 2 months of the last time I repaired a screen with them, this is WITH THE SCREEN PROTECTOR. I was charged over $300, the product was not worth that amount. DO NOT GO HERE. I even asked them when I picked up my phone if they use the same screens as apple and if they were apple certified, they said yes which was not true considering apple has strong materials that make up the phone. My device even had an error saying it was not an apple part and was not installed correctly. With that said, save your money, go to apple or learn to do it yourself.

Photos
Cellaxs - Cell phone cases with nice designs for sale.

Cell phone cases with nice designs for sale.

Cellaxs - This is what CellAXS booth looks likes, just to give you a heads up, of what to look for.

This is what CellAXS booth looks likes, just to give you a heads up, of what to look for.

Cellaxs - IPhone XR back repair

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IPhone XR back repair

AT&T Store - mobilephones - Updated May 2026

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