Please, go to any other Verizon. The staff working here are slow, incompetent, and rude. If you…read morehave to deal or do anything at the store, ask for manager.

The only time it was good to be a Karen. First I went to Verizon to buy the iPhone 15 pro max and…read moretrade-in my 11 for market value 200. The first worker that went up to me was nice and understood what I wanted but his shift ended so he brought me to someone else. This older guy was trying to make me pay monthly payments when I've been saying I want to pay full and trade in my phone to make it cheaper. This he asked me " are you understanding me" I said "I'm not understanding him because I just want to 200 dollar off for the trade in not do the monthly 500 of the bill every month. Then, the older lady came to me saying the same thing you get the 500 in the sense of a cheaper phone bill with paying full value of the new iPhone. I could see the wo(man) shaking. For some reason the older employee was rude and terrible at their job and the two younger men were nice and understood what I was trying to do. Now I'm going to the Apple Store to buy my phone because that is where the nice people are. Lastly, basically they didn't want to do the trade-in because they were about to close they said at 7:06 but they close at 8pm.

HORRIBLE. told me I was paying nearly $400 because it was a genuine apple screen just for it to be…read morea rip off and give me screen problems 2 days later. I reached out multiple times and have been ignored and avoided when asking for a repair or refund. DO NOT GO HERE.

Highly recommended. Great customer service, fast response time and very helpful. I would recommend…read morethem to anyone.

There is a time when a business needs to admit defeat, and the time is more than past for this one…read more We took our daughters phone in to fix her screen in about mid September, they did a good job but unfortunately it was a defective screen. We take it back between Thanksgiving and Christmas, they fixed the screen but messed up the power button. We left it with then for about a week, and when we picked it up the phone kept sitting off in the middle of phone calls, wouldn't turn on, and had numerous problems with apps. After about a month without a phone, they told us they forgot it was there and they had to find it on the shelf and charge it before they could start working on it. After another month, they gave us a loaner phone and told us they were going to have to replace the phone completely. They have now had the phone going on 5 months and we are still waiting for someone there to get their "stuff" together so we can get either or original phone back or for them to replace the phone that only needed a new screen when we took it in there. This business reminds me of the car mechanic who tells all of his customers that you need a brand new engine after just asking for an oil change. I would advise everyone if you are thinking of going here to NOT GO!!!!!!!! It would be easier, and a lot less of a headache, to just buy a whole new phone than to take it here. Chances are you will wait 6 months for a simple procedure that should only take a couple of days

From the owner: We fix almost every kind of phone and we can fix your iPhone, Samsung, or HTC smartphone quicker…read moreand better for less money than anyone else in town. Call us for details!

Went there to fix my iPhone 6 the price offered was the best and the service was quick ! Loved it !read more

From the owner: Cell Phone Repair iPhone Repair iPad Repair Computer Repair Smart Phone Repairread more

Worst service ever. Our service went down and it was going to take 15 days to replace the line. It…read moretook over an hour to cancel my service. Worst service. Do not use Optimum

I canceled over a year ago and they're still harassing me. I've begged them to stop calling and…read moreeven blocked their number. My internet was $80 a month and barely worked. We'd go days without internet because they wouldn't send anyone to fix it. Then, when I finally canceled, suddenly they could offer me internet for $10. One of the reps even raised their voice at me and basically acted like I was stupid for not taking the $10 deal. After almost two hours on the phone, with multiple people hanging up on me, I finally got it canceled. And now they keep calling trying to win me back like a toxic ex who can't accept the breakup. They show up with "flowers" in the form of a free phone line. Girl... I don't want you. You were useless when we were together. We broke up for a reason. Please move on.

What a great place! Had my new battery installed and a new screen protector in less than an hour!…read moreVery nice people! Would go there again. Recommend them highly!

By far the best around!! Very professional and helped in every way possible. Great prices.read more

Helped me with just walking in with a stuck Micro SD card in my tablet. 5 minutes and it was in…read morecorrectly and working. 5 STAR REVIEW

Less than a month ago I took my phone in for repair (12-16-2025) today is 1-11-2026 and the screen…read moreis already failing. it supposed to have a warranty on the screen that was installed so when I went back to have that screen repaired\replaced under the warranty the gentleman before even taking the phone and inspecting it said that's "physical damage" it's not covered under warranty mind you at this time he has not even seen the screen. and refused to warranty the screen but would give me a discount seeing that I have already gave this establishment $400 to make the original repairs that was Mid par at best I told him I wouldn't be having him make the repairs and that I would be writing a review to warn others of their less than honest business model I would not recommend anyone to use this business for any service you can have repairs done anywhere all they have to sell you is customer service and they do not have that

Ten times better prices than The Place that starts with an A and ends with a T…read more You don't have to wait all day at their store. The service techs seem knowledgeable enough to help with whatever you need. Destiny helped us today. She was sweet and knew what she was doing. We were in and out fast.

Went in to upgrade my son's phone and was told by the rep that it was mandatory for him to add…read moreinsurance. I used to work in management for a corporate-owned wireless retail store, and I know feature slamming when I see it. After we left, I called the Cricket corporate number, and my suspicions were confirmed. It was NOT mandatory. What made it worse was that the other gentleman in the store corroborated our reps story, so both of them were lying. Very disappointed.

I called my insurance about my iPad cracked glass I had and although I could've gone to Apple and…read morehave it fixed there like I always do they required me to send it to their contracted repair shop. Well after doing so they took three weeks to replace the glass because they said that it was attached to the logic board and needed to be ordered. I already knew that it was attached to the glass on an iPad regardless what the insurance said and that is why Apple is your best bet. Anyway, after three weeks of waiting and got my iPad back I noticed that my data plan wasn't working because it was asking to add a line which I already have. After going into the setting about I also noticed that there was no SIM card in the slot by looking. The repair depot threw my SIM card out with the logic board and failed to check inside the slot. Never again will I use them. Took too long to fix and they didn't even pay attention to little things. Not happy with the service