I believe some scammers either are using this business to ship fake orders on Amazon or the…read morebusiness itself is either way it's been reported to proper law enforcement.

Took 5 days to get screen replacement. Started this on…read moreMonday, was told would be ready on Wednesday. Was told they would call. No call. Drop off phone 9am , called about 2 pm , phone not fixed . If you can , go elsewhere.

Avoid the Verizon Pahrump store like the plague, I got scammed!…read more The store salesman (Chris) lied to me from the time I walked in until the time I left! He told me whatever I wanted to hear to get my money, then I was screwed. First, he lied to me about getting a free phone when I subscribed, then he lied to me about getting a senior discount, and then the biggest lie of all was that we would pay $146.03 a month for the two phones we got there. A month later, I got a bill for $355! I also noticed that I was getting charged for what was supposed to be a free phone, and I was getting charged for my trade-in that was supposed to be an even match. They also said they were going to pay off my old phone. I haven't seen that money yet, but based on the dishonesty I experienced so far, I won't hold my breath! When I went back to the store to confront them about the lies I was told about the free phone and other benefits. The manager told me that the particular phone I got wasn't free, and Chris was a new employee and didn't know any better. In fact, that was the excuse for every lie I confronted him with. When I asked where the senior discount was on my bill, the manager said I seldom see anyone get a senior discount, and Chris was a new employee and didn't know any better, so I got screwed there also! I tried calling Verizon corporate, but I was transferred to the Philippines, and they were almost useless! I did find out that this store was not owned by Verizon, but they are authorized to sell their phones and screw any Pahrump citizen who walks through the door as badly as they want to, and Verizon won't do anything about it! Also, the cell signal sucks; I never get more than 3 bars at most, and mostly get one and have to use my WIFI for it to function correctly! They tell you you have 30 days to return your phone, but it takes longer than that to figure out how badly you got ripped off!

Nice staff and decent selection, especially for a small business. Our family has no complaints.read more

At first everything went well when I brought my first phone pretty good deal but they charged me…read more$50 in tax in tax I bought a $40 phone and they charged me $50 tax that was one thing every time I try to call him on the second one and I purchased on the phone they told me was the best Android phone it moves in reverse every time I try to call them for rectify this problem cuz I don't have a car I hang up on me or they don't answer my phone never they got me blocked now they suck I wouldn't recommend them to nobody q1

This review goes out to commend both employees, Litzy and Kayln. These two wonderful girls helped…read moreme at the store about a week ago. They were professional and kind. They answered all my questions thoroughly and got my phone all straightened out. I would highly recommend this place to my family and friends.

Sunset Case is located on the Las Vegas Strip at Grand Bazaar Shops…read more They have an amazing selection of phone case for iPhones, LG, and Samsung. There's even cute airpod case, which is so cool! The design style is very unique and some are glamorous, I love it!

Came in here with my lil fam just looking around. Another iPhone case is always nice! All the cases…read moreare out so you can hold them and see how they look on your hand. It was nice to not be followed around by staff and look at your own pace. Rebecca was such a nice, professional and patient lady! She helped my daughter pick out the perfect fidget spinner and boy my daughter was happy! Thank you so much Rebecca! Hope to be back soon and ask for Rebecca!

10/10 they fixed my meta glasses i thought they had no saving but i mailed them in and they saved…read moreme thank you

Negative 10 stars if I could. My meta raybans were 2 months out of warranty when the left arm came…read moreout of the frame. This damaged the ribbon cable that runs through the glasses and the left arm. This damage was obvious, caught by chat gpt and corroborated with master tech. They are not masters of anything but damaging your property. I sent them my glasses and was never contacted about any possible repairs, I was notified that the ribbon was damaged and they could not locate a replacement part. They also stated that they epoxied my glasses together so they could be worn. Problem is that I never authorized any repairs and now the cost and ability to have my glasses repaired has been changed. Roughly a month after sending my glasses the most suspicious package is at my door. I am getting a phone call about the box UPS dropped off because it is in such horrible condition. Guess who its from? The so called masters of tech. The box has a shipping label doing most of the work, my old tape hanging on for dear life and the box half open. Inside I find my glasses, my fathers day present from last year that as you can see in the pictures were in excellent shape save for the fact that the bonding agent on the left arm had failed. Inside are my glasses, further damaged and now irreparable. They saw the obvious issue was the ribbon cable, yet they cracked, pried on and covered my glasses in a sloppy unprofessional epoxy job from hell. Why were my arms opened up by a troglodyte, cracked, damaged and put together in the most unprofessional manner I could imagine. They look like they were given to Harambe to be disassembled. Let the piss poor quality of their craftsmanship do the talking.

Mohammed at T-mobile has been nothing less than exceptional. The store was crowded when we walked…read morein and he still managed to address everyone and start the process for all individuals. Thankfully he saved us so much time by giving us instructions on how to release my number to join a new line. We ran into a few road bumps (our own fault), but he remained patient and kind through it all. He deserves a raise!!

We went in to add a 3rd line to my service, transferring from a smaller carrier. Mohamed was…read morepatient, helpful & empathetic to our needs & situation. Multi tasking seems to be his joy in life In the end we were successful & he showed me how to navigate a new operating system ( new line with new phone). Thank you T mobile & Mohamed Happy Memorial Day weekend

Great service at a fair price. Fixed my screen quickly, could have had it the same day, but I had…read moreother things to do so I picked it up the next day.

They responded quickly, and gave a very helpful referral when we determined that there was another…read moreplace that could handle my special needs. I appreciate them!

Once upon a time I was searching for a cell phone repairman and a good cellular network…read more Somewhere along the long winded road of Sahara boulevard. A place appeared like a mirage, in the name of Celluar Depot. Inside was a man named Michael, whom I enjoyed networking with. A good person who provided simplified service. A modern guru who believes, a Cricket payment should not feel like a traffic ticket.

Good place for any cell needs. Thanks Micheal…read more Always helpful and knowledgeable. Happy

This store is the truth, don't waste your time going anywhere else!…read moreGreat service everytime and very friendly! Great prices as well

I am disappointed with my experience at XO Wireless…read more I brought my daughter's Samsung Galaxy S21+ to this shop after it accidentally got water damage from a pool. The technician explained that the phone needed water damage treatment and that the screen needed to be replaced. He gave me two screen options: a regular screen for $150 or a premium screen for $200, plus $35 labor. I chose the $150 option. I left the phone on Saturday and picked it up on Sunday. The phone was working, and I paid the agreed amount of $185 plus tax. The next day, my daughter removed the screen protector because the fingerprint sensor was not working properly. We noticed that the screen had the same scratches as before, which showed that the screen had not been replaced. When we returned to the shop to ask about it, we were told for the first time that the original screen had been repaired instead and that it was better to keep the original screen. My concern is not that the original screen was repaired -- that may have been a good option. My concern is that this third option was never explained to me before the repair was completed or before I paid. I should have been given the choice: replace the screen as originally discussed, or repair the existing screen at the same price. Instead, the decision was made without my knowledge, and I only found out after noticing the same damage on the screen. The phone is working, and I appreciate that, but trust and communication are very important when leaving an expensive device with a repair shop. I hope this business improves transparency with customers, so they don't feel taken advantage of and overcharged for repairs.