Extremely dissatisfied. I went to this store first because it was closer. I had an issue with my phone and unfortunately this store is an "authorized dealer" not actually ATT, meaning they could not rectify my issue properly (which is fine, if they referred me to the store on Midkiff/Wadley). Instead, the manager was very rude and demeaning towards me when i inquired as to why i could not rectify my issue at THIS store. She raised her voice, exaggerated with her hands and arms, and came off as VERY unprofessional. She does not need to be in a management position, and i will be making sure ATT is aware of this issue. I unfortunately was so frustrated with the situation, i forgot her name, but it took place the day this review was posted. I ended up going to the Midkiff/Wadley store afterward, which while my issue is still pending a resolution, at least the manager there was helpful, polite, and courteous to me, as i was to her. read more