I'm tempted to report these people for fraud. This guy told me with a smile on his face that he…read morecould add lines and ring up any new service but couldn't take one line off a family plan so I wouldn't continue to get charged for an unused line that we tried to disconnect a year ago but found that it was still on there. He was so happy to tell me that the only way to do this was to call a call center and wait hours for a real person. This was after taking pictures of my license to verify I was authorized. T-Mobile, you just lost an entire family plan over one little line that you make as painful as possible to remove.

Excellent customer service. Omar was very kind and incredibly helpful. I have been with Verizon for…read morea few years and I am satisfied with the cell service. I do prefer this location to use for my customer service help. I have always gotten great service but today Omar helped me and I am not disappointed.

Disappointed yet again by this store. I drove out of town to a different Verizon store last year…read moreafter my first bad experience but decided to give the local location another try this year. My mistake. Won't give them another try next year.

Ugh! RUN! Run away very very fast!…read more The store manager here ADMITS that he hires "inexperienced college age kids with no clue about.customer.service", which as a 20 year + customer, I have EARNED! Worse yet....that the stores focus is only selling phones, selling plans! NOT, helping customers through any challenges or issues. They viewed, copied IMEI #, and tracked a phone back to its.verizon purchase while we talked about repair and sent us to a local asurian shop for repair. $75 layer, we returned to activate the plan, and then suddenly were told we couldn't, because we don't remember the apple ID log in. And it gets worse! Then he tells us he won't run a six month copy of our bills and payments, to help us prove some things incorrect in their billing. Nope, we ha e to request it, in writing, through corporate. By the way, that was a year ago and corporate refuses to provide it. Now.we.got.the ATTORNEY GENERAL and others involved, who habe confirmed we habe a case and we will be taking it all the way for justice!

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

I pay 70$ a month for 1gig. Its garbage, like actually atrocious. Couple times a WEEK the wifi will…read morego out for 20 minutes then come back on. Its infuriating. Every now and then is understandable but this is consistently every week. Why am i paying for a service that cant be reliable.

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 1901 Madison Avenue. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Mankato Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

The only thing giving this a 3 star is the product. My galaxy s6 case was high quality and build…read more However, the guy helping me wasn't happy, more or less bored. He didn't respond to me when I asked for help until the third time. He gave me the case to look at it, then went back on his phone. I would recommend this store, but just be on the lookout for inadequate staffing.